"I am trying to restore an iCloud backup and each time I get an error message saying, ‘Cannot Restore Backup'. Is anyone else experiencing this problem and is there any way to bypass it. My iPhone is running iOS 11.1 now."
It is usually more common to restore with iTunes than with iCloud. However, errors are nothing new when attempting to restore your device from a previous iCloud backup. The causes are various. It can be a corrupt backup, incompatible iOS, or maybe the Apple servers are just busy. Either way, we have a few solutions that may come in handy when you face this problem. We will also share with you an easier way to restore an iCloud backup that won't come with any error message or prompt.
Note: If you are not able to restore iCloud backup because it is very slow and it seems it's taking forever, you can find solutions here.
1. Update Your iOS
Before you can do anything else, check if your iPhone's iOS has been updated? If not take a moment to do that right now. You may find that after updating to the latest OS (now iOS 11.1), your device will no longer experience issues when updating via iCloud. Follow these simple steps to update your iPhone.
Step 1 Connect the iPhone to a Wi-Fi network and a power source
Step 2 Tap Settings > General > Software Update
Step 3 Tap "Download and Install" and tap "Install." Enter your passcode when asked.
2. Try iTunes
If you are having issues with an iCloud restore, you can try using iTunes. Simply backup the device to iTunes and then restore it from the latest backup. You will need to connect your device to the computer. Once it is detected by iTunes, you can click the iPhone icon and you will see the screen below. Now you can click " Back Up Now" to make an iTunes backup. If you have backed up your device to iTunes before, you can just click "Restore Backup..." and follow the on-screen prompts to finish the process.
Note: If you are not able to restore iPhone (including iPhone 8 and iPhone X) using iTunes, you can refer to the solutions provided here.
3. Check Your Wi-Fi Connection
You need a functioning Wi-Fi network to restore your iPhone (including iPhone 8/X) vis iCloud. Therefore, the first thing you should check is the network connection. You can try connecting to another Wi-Fi network before trying to restore the iCloud back up again. Make sure the network is active then it is more possible to restore your iPhone successfully.
4. Try an iCloud Alternative to Restore Backup Selectively
If you are still having the problem restoring your device, you can try a backup and restore tool like iMyFone D-Port Pro that will allow you to easily restore your iCloud backup. The best part of this tool is that you are allowed to restore selectively from your iCloud backup. Also, it does more than just restore data. It is also useful when backing up data. Some of its most useful features include the following.
- It allows you to restore only Messages, WhatsApp or WeChat data from iCloud backup as opposed to all the data.
- You can also restore iTunes/iMyFone backup selectively without affecting all the other data on the device.
- It allows you to backup only Messages, WhatsApp or WeChat data on your iPhone.
- It allows users to export nearly 20 different types of data from your iPhone, an iTunes or iCloud backup.
How to Use D-Port Pro to Restore an iCloud Backup
The following is a simple step by step tutorial to help you use D-Port Pro to restore an iCloud Backup to your device. Begin by downloading the program to your computer and then follow these simple steps to do it.
Step 1 Download and install the program to your computer and then launch the program. Launch the program and the choose "Download iCloud Backup" from the "Restore Backup to Device" tab.
Step 2 Log in to iCloud account to see the iCloud backups in your iCloud account.
Step 3 Select the iCloud backup you'd like to restore and then click "Next". Then choose the types of data you want to restore (this will significantly reduce the time it takes to download the file). Click "Next" and the program will begin downloading the iCloud backup file.
Step 4 Preview the data displayed in the next window and click "Restore" to restore the data to your iPhone.
Wait for a while you can check the data on your iPhone (iPhone 8 and iPhoen X supported)