“I didn’t have any problems updating my iPhone 6 to the new OS but when I got a new iPhone 7 and tried to restore the data from the iPhone 6 to it, I keep getting an error message. I was forced to restore to an older iTunes backup and therefore I have lost a month’s worth of data. Is anyone else having this issue and can anyone help?”
The above described scenario is not an isolated case. It is so common to experience numerous iTunes error codes when trying to update or restore a device that Apple list some of these errors. In this article, we are going to be looking at some of the common issues that can cause error codes in iTunes and how to overcome them. We will also go a step further and provide you with a more effective way to restore your device from an iTunes backup.
1. Check the USB Cable
Before diving into more invasive solutions, begin by checking the USB cable you are using to connect the device to the computer. The cable can be a problem even if the device is well connected and iTunes recognizes the device. So, if you are experiencing issues, use a different cable to see if connectivity is the issue.
2. Update iTunes to the Latest Version
It is also quite possible that you are experiencing issues because the version of iTunes you are using is not up to date. You can check by going to About > Check for Updates. If you don’t have the latest version, take a moment to install the latest version and the problem should go away.
3. Delete Existing Backup within iTunes
It is also likely that there is a “corrupt backup” causing all the issues you are experiencing. In this case deleting the backup could fix the problem. The following is a step by step process too show you how to do it.
Step 1: Close iTunes.
Step 2: On Windows; Click Start and type %appdata% in the search bar. Navigate to Roaming > Apple Computer > MobileSync > Backup and copy the backup folder to your desktop.
On Mac; Open the Library Folder in the Home Folder (Hold down Option and Click “Go” if you don’t see one). Navigate to “Application Support > MobileSync > Backup and copy the backup folder to your desktop.
Step 1: Now Open iTunes and click “Edit > Preferences” for Windows and “iTunes > Preferences” for Mac.
Step 2: Click on “Devices” and then “Select All”.
Step 3: Click “Delete Backup.”
Step 4: Now move back the Backup folder in your desktop to the Backup folder and then restart iTunes and try the restore again.
4. Try An iTunes Alternative to Restore Backup Selectively
If all ese fails, you can try a different but highly effective backup and restore solution to restore the backup to your iPhone. This tool is iMyFone D-Port Pro and it affords you more control over your backup and restore processes as compared to iTunes. The following are just some of the features that make it the best.
- With it, you can choose to restore messages, WhatsApp, WeChat from backup without overwriting the other data on the device.
- You can backup only messages, WhatsApp, WeChat data or make a full backup of your iPhone.
- Export data from your device, an iTunes backup or an iCloud backup to computer easily.
Download and install D-Port Pro to your computer and launch it. Then, follow these simple steps to use it to restore an iTunes backup to your iPhone.
Step 1: From the main window, choose “Restore Backup to Device.” Select “iTunes” and then choose the most relevant backup.
Step 2: Connect the device if you haven’t already. Now choose “Restore Partial Backup” then “Next”.
Step 3: Select the type of data you want to restore.
Step 4: The program will scan the backup for that type of data and you can then click “Restore” to restore the selected data to your device after previewing the data found.