The issue of unavailability of files during last backup has been highlighted by thousands of iPhone users while backup iPhone to iCloud iCloud. This error could be a little annoying specially when there is an urgent need of backup such as when you are switching to new iOS model or want to free up some space on the device. If you are the one who are struggling with the similar error and getting alert message of "some files were unavailable during the last backup", this article will do you a service by providing you 10 easy to perform tips. Let s begin to fix this issue.

10 Tips to Fix the iCloud Backup Issue

1. Kill All Apps Running In the Background

One of the reasons why some files were unavailable during the last backup could be the continuous running of various apps in the background. These apps may occupy some files. Therefore, you need to kill those extra apps that are running for no reason. To do this, simply press the Home button twice and start swiping up the apps one by one. If this tip was futile, check out the other one.

close backgroud apps

2. Check Network Connection

This is a very familiar fact that iCloud backup method needs a stable internet connection. If you find 'some files unavailable' error, this could mean that your network connection is not active or lost for a short while so that the server cannot access some files. Hence, check your connection and if this is the problem or not, make sure to try a different Wi-Fi network for iCloud backup process. You can restart the router if necessary.

check wifi

3. Reset Network Settings

As said above that iCloud works efficiently when the network connection is stable, resetting the network settings will be helpful in finishing this issue. Therefore, if you find some files are avail during last backup, go to "Settings" > "General" > "Reset" > "Reset Network Settings". Enter passcode and tap "Reset Network Settings" to confirm.

Note: This method will remove all network settings like Wi-Fi passwords or VPN settings etc.

reset network settings

4. Check iCloud Storage

When you get 'some files were unavailable' glitch while backing up, another possible thing you should try is to check the iCloud storage. If the storage is not enough, the backup process will fail. To check if you have enough iCloud storage, simply head to "Settings" > "iCloud" > "Storage" in your device. Manage the space by removing old backups. Hope this tip could help you out, but if unfortunately it didn't, you can try the fourth one.

iCloud storage

5. Check Apple System Status

This can sometimes be a reason behind some files not being backed up to your iCloud account. This is because if at the time when you are attempting to make backup over your iCloud account, possibly iCloud backup server is experiencing some service outages and perhaps, your files may have not been backed up at the same time. Get to the Apple System page and check if the iCloud Server has some issues prevailing or not, then try again.

Apple system status

6. Hard Reset iPhone

Resetting the iPhone is a one stop solution to almost all issues iPhone stuck with. This method has proved positive in recovering issue many times. Here are the steps to perform this.

For iPhone 6 and older models: Start with pressing and holding the "Sleep/Wake" button and "Home" button (at the bottom center) simultaneously. Keep doing this until the Apple logo appears on the screen.

hard reset iPhone 6

For iPhone 7 and 7 Plus: iPhone 7 and 7 Plus users need to press "Volume Down" button instead of "Home" button along with "Sleep/Wake" button. Do this for nearly 10 seconds and release the buttons when you get to see the Apple logo.

hard reset iPhone 7

For iPhone 8/8 Plus/X: Press "Volume Up" button and release quickly. Repeat with "Volume Down" button. Afterwards, keep pressing the side button and wait for the Apple logo to come.

force restart iPhone X

7. Sign Out and Then Sign In iCloud Account

This can help when you get failure while making backup via iCloud. And if your some files were unavailable during the last backup, the issue maybe with iCloud. Therefore it is recommended to log out and log in again to your iCloud account. Start with tapping on "Settings" > "iCloud" > "Sign Out" option in your device. Now sign in again to the iCloud account and check if the problem is gone.

sign out iCloud

8. Delete the Last Backup and Try Again

If nothing works, try deleting your existing iCloud backup and then attempt to create again. This has worked for many users because some files may be corrupt or they are not backed up properly. However, we would also like to recommend you to use iMyFone D-Port prior to deleting your backup. Using iMyFone D-Port will help you exporting over 16 types of data from iCloud backup to your computer. What's more! The tool supports extraction function with the help of which you will be able to extract data from your iTunes backup. Perhaps, you may get your missing files back.

delete iCloud backup

9. Use iTunes to Backup Your iPhone

You can also use iTunes to backup your files if you find some files unavailable while creating backup and iCloud backup fails. To use iTunes, follow the listed steps.

  • Open iTunes in your PC and connect iPhone to the computer via USB cable.
  • Click on the device icon at the top and go to "Summary" tab.
  • Under Backups section, hit on "Back Up Now" button.

backup iPhone to iTunes

10. Use a Free Third-party Tool to Selectively Backup iPhone

If you wish to backup some types of data instead of whole device, you can use iMyFone iTransor (renamed from D-Port Pro) which is a third-party tool for backup and restore iOS devices such as iPhone/iPad/iPod touch. Here are the features of this tool. Both Mac and Windows are supported with this tool. Also, the latest iOS version and iOS device are also compatible.

iPhone Backup & Restore Tool (iOS 12/11.4/11.2.2 Supported)

Key Features:

  • This is a flexible tool which is designed to help in making full and partial backups.
  • It supports to separately backup the data types such as messages, contacts, WhatsApp and WeChat instead of the whole iPhone.
  • When you backup your iOS device via iMyFone iTransor, it will not overwrite the previous backup files.
  • You can check other features of this program such as selectively restoring iPhone and exporting data from iCloud/iTunes/iOS devices.

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How to Backup Selectively via iMyFone iTransor

Step 1 – Get the tool in your PC by downloading, installing and launching it. Choose "Acquire Backup from Device & iCloud" located at the left panel.


Step 2 – Now make your device connected to computer. Then choose the data types that you're allowed to selectively backup like messages, contacts, WhatsApp or WeChat.


Step 3 – Once done, click on "Back Up" and wait for the notification to appear saying that the process has been completed.


Just wait for a short while, your selected types of data will be backed up on your computer.


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