3 Effective Fixes for iTunes Error 39

What is iTunes Error 39?

Unknown error (-39) can be confusing to deal with and it might not always be clear as to what causes it. From our research, here are the things that we believe will prompt the error.

iTunes Error 39
  • Simply syncing an iOS device with iTunes.
  • Removing photos or videos from an iOS device via iTunes.
  • Disconnecting iPhone during syncing process.
  • Outdated iTunes version.

These aren’t the only things that cause iTunes error 39 to show up, but they are the most common causes that we’ve found. Before you try any of our solutions, remember to check for iTunes updates – if there is a known iTunes issue then it may be fixed in an updated version.

1. Easily Fix iTunes Error 39 and Any Errors without Data Loss hot

Our recommendation is that if an unknown error occurred 39, use iMyFone TunesFix. This tool has been developed specifically to repair iTunes issues and ensure that everything is running smoothly.

TunesFix iTunes Repair

1,000,000+ Downloads

Key Features:

  • Easily get rid of any iTunes errors or issues and help iTunes back to normal.
    Repair iTunes issues just in one click.
  • Fix iTunes error 39 or any other errors without losing data.
  • Completely uninstall iTunes and its components from PC, leaving no harmful traces.
  • Thoroughly clean iTunes to save space and boost iTunes performance.

Windows version    Mac version

Ultimately, iMyFone TunesFix will fix any iTunes problems that you experience and there’s no doubt in our minds that it will help you to fix iTunes error 39. So, if you have an iTunes problem, here’s how you can fix it.

Step 1. Download, install, and launch iMyFone TunesFix. It will detect your iTunes.

Step 2. From the main menu, click on the “Fix Other iTunes Problems” feature. Click Repair.

iMyFone TunesFix screenshot
iMyFone TunesFix screenshot

Hopefully, within just a few minutes, this will completely fix your iTunes issues.


Keep in mind that removing useless files from iTunes would fix iTunes as well. You can take advantage of iMyFone TunesFix’s great features - Quick Clean & Deep Clean - which helps scan and delete trashy files from iTunes, including used iTunes/iOS update files, old iOS backups, cache, cookies, logs, even some corrupt media files and more.

iMyFone TunesFix screenshot

2. Try Clear Photo Cache to Fix iTunes Error 39

2.1 For Windows:

Alternatively, you can try a manual approach. This requires you to clear the iTunes photo cache and if you do this, you have to be careful not to delete the wrong thing.

  1. Close iTunes and open a “File Explorer” window.
  2. Click the search bar and type “iPod Photo Cache” or “Apple TV Photo Cache”.
  3. When you find this folder, right-click and press “Delete”.
  4. Exit the explorer window and open iTunes. Use iTunes normally and see if the error is still there.
iPod photo cache

Note: Don’t change or delete any other file, or, you might lose data or corrupt your photo library.

2.2 For Mac:

Of course, Windows and Mac computers are very different and as such, fixing the iTunes error code 39 is different depending on your computer. Nonetheless, here’s how to fix it on a Mac.

  1. Click on Finder and then “Go > Home”.
  2. From the menu on the left, select “Pictures”.
  3. Right-click on “iPhoto Library” and click “Show Package Contents”.
  4. From the list of folders, locate “iPad Photo Cache” or “Apple TV Photo Cache” folder and delete it.
  5. Open iTunes and determine if the error still occurs.
iPod photo cache

Note: Don’t change or delete any other file, or, you might lose data or corrupt your photo library.
The original photos won’t be deleted. The cache folders will be restored when you sync photos next time.

Final Verdict

We hope that after reading this article, you’ve found a solution that works for you. We understand that when an unknown error occurred (-39) it can be frustrating and inconvenient, but the sooner you get it fixed the better. Although it's more than likely that our new software iMyFone TunesFix will repair iTunes, if not then give one of the other solutions a try – as long as you get the issue fixed, it doesn’t matter which solution you use.

Windows version    Mac version

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