iTunes has always been the majority of iPhone users' first choice for managing their device's data because of its many useful data management features. Backing up your personal data is important but when you see a problem like "an iPhone has been detected but it could not be identified properly", you aren't able to get the most out of iTunes. So, if you've been experiencing this recently then go ahead and try one of the fixes that we've detailed below.

Top 2 Fixs for "An iPhone Has Been Detected But It Could Not Be Identified Properly" Issue

Fix #1 – Use iMyFone TunesFix

Our first recommendation is that you use iMyFone TunesFix. This is a program that has been specifically designed to repair "an iPhone has been detected but it could not be identified properly" as well as other bothersome iTunes errors. A few key features of iMyFone TunesFix are:

  • Repair any sort of iTunes error that you may encounter: install/connect/restore/backup and other issues.
  • iTunes repair without the risk of personal data loss.
  • Fix any backup and restore problems that iTunes is having.
  • Clean your iTunes installation to enhance your computer's performance.
  • Completely remove all iTunes components simultaneously with "Full Uninstall".
  • Delete unnecessary iTunes files with the "Quick Clean" feature.

Windows version    Mac version

Aside from these, there is also a "Deep Clean" option which allows you to remove your iTunes backup files and any related third-party software you've used.

Steps to Fix Using iMyFone TunesFix

Interested in using this program to repair iTunes? Follow the simple guide below and iTunes will start detecting your iPhone again in no time at all.

Step 1. Download, install, and launch iMyFone TunesFix on your computer.

Step 2. Your iTunes installation will be scanned to detect any errors.

detect iTunes

Note: if TunesFix detects the issue during this scan then simply click on "Repair".

iTunes is not complete

Step 3. Assuming that the error isn't detected, choose "Repair iTunes Connect Issues" from the main menu.

TunesFix home interface

Step 4. Read the information that appears on your screen and click "Repair" to proceed. An internet connection is required for a successful repair and the process will only take a few minutes.

repair iTunes connect issues

Step 5. Once the repair is complete simply click the "Open iTunes" button and you won't have any problems with iTunes anymore.

This is the solution that we suggest trying first as it is very easy to follow and iMyFone TunesFix is a program that you'll find yourself using more than once. Even after fixing your connection problems you might still encounter different types of errors. But, if you have TunesFix installed, fixing those errors is no problem at all.

Fix #2 – Update Windows

If you don't have any luck using the first fix, then the issue might be with Windows. Fortunately, Microsoft is constantly updating their operating system to minimize the number of errors that there are. Thus, the next thing to do is check if there are any updates available for Windows.

Choose the appropriate guide below depending on what version of Windows you are using.

Update Windows 10

Step 1. Click the Start icon at the bottom-left of your screen. Then select Settings icon.


Step 2. Select "Update & Security" from the menu.


Step 3. From the sidebar click on "Windows Update.

Step 4. Lastly, press "Check for Updates" and if an update is available, it'll download and you can install it whenever you want to.


Windows 8

Step 1. Open the Start menu and click "Control Panel".

Step 2. Select "System and Security" followed by "Windows Update".


Step 3. A scan will automatically run to detect any new updates that are available. If you have disabled automatic updates, then you will need to do this manual check once a week.


Step 4. If updates have been found then download and install them as soon as you can.

Update Windows 7

Step 1. Click the Start menu icon and select "Control Panel".

Step 2. From the window that appears click "System and Security".

Step 3. Click "Windows Update" and let the automatic scan run.


Step 4. Install any available updates and check if iTunes is repaired.


To Conclude…

It's important to keep iTunes and Windows both updated to the most recent versions that have been released. Apple will release updates for iTunes whenever there are problems reported to them that they have fixed, and Microsoft will release Windows updates for multiple reasons. Not only are bug fixes in these updates but security updates too! Hopefully one of the solutions from above will fix "an iPhone has been detected but it could not be identified properly" for you, allowing iTunes to detect your iPhone again.