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Top 4 Solutions to “Outlook 2016 Disconnection” Error

home_icon Created with Sketch. Home > Fix Outlook > Top 4 Solutions to “Outlook 2016 Disconnection” Error
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Bruno Thompson

October 31, 2019 (Updated: June 30, 2020锛

4 min read

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Outlook 2016 Disconnected? Don鈥檛 worry; it鈥檚 not a big deal. It can be disappointing to have outlook disconnected from the server, thus preventing you from enjoying the fantastic Microsoft outlook features. On this page, you鈥檒l learn how you can fix Outlook 2016 Disconnected issue.聽

Outlook 2016 Disconnected from Server 2016/2013/2010/2007, How to Resolve It?

With Microsoft Outlook, you can sync your personal data with your phone, tablet, and other computers, provided you can log in to those with your Microsoft Account. You can sort your email into folders based on rules you create, send Out Of Office messages automatically, flag emails for follow up, and get an email from Exchange servers.聽

So now you have the necessary information about Microsoft Outlook, let鈥檚 go ahead and learn about 鈥渟imple ways to fix Outlook 2016 disconnected issues without calling a tech guy鈥 but why would Microsoft Outlook not connect to the server? Why would the application not connect even though I have an internet connection?

Reasons for the Outlook Disconnection Error

Here are some possible reasons for the Error and why the application may not connect even if there is a reliable internet connection.

  • An interruption in internet connection
  • Wrong Exchange Serve settings.
  • Outage/server down problem.
  • Incorrect Outlook profile settings.

The above issue is straightforward to resolve. All you need to do is just follow the simple steps outlined below.

Solutions to Outlook Disconnection Error

1Restart Your PC

The main thing you need to do if you get this error while working on Microsoft Outlook is to restart your PC. Once you reboot your machine, it boots up and then launches the Microsoft Outlook application. It will then start correctly, and you can go ahead with your work.

2Ping the Server

You just restarted your PC, but the issue has not been resolved. Another way to resolve Outlook 2016 Disconnected issue is to 鈥淧ing鈥 the server. You need to Ping the server.

Ping is a utility, or a command that is present in Windows OS used to determine whether the issue is related to the server/host or not. Pings can be used to check the network connection and the speed among the two networks in which one is yours, and the other is on the internet. In such a case, you can ping the server for which you need to have the server and just follow the below steps:

Step 1. Firstly, go to Start and click the Search button on your PC.

Step 2. Type CMD and click on OK. Command Prompt window will pop up on the screen.

Step 3. Type the command 鈥Ping" followed by the name of Exchange Server and then hit Enter.

The 鈥減ing鈥 utility will run for a few seconds and display the results in the form of Responses.

If you receive a response saying 鈥淩equest timed out,鈥 it shows that the issue is related to network connectivity or Exchange server.

To fix this issue, you need to contact a Server team, or you just change your network.

If the responses are summed up with some packets as Sent = 4, Received = 4, Lost = 0", which means that there is no issue regarding the server or network connectivity so that you can skip the step of checking LAN cable, network connectivity.

3Repair MS Outlook and Recover Files with Recovery Software

This process is so easy. All you need for this is an Outlook Repair Tool 鈥 iMyFone ScanOutlook software.聽

iMyFone ScanOutlook is a professional yet easy to use tool to repair corrupt outlook data files (.pst & .ost) and recover Outlook mailbox data from Microsoft Outlook, making it look as if you just installed a brand new Microsoft Windows Outlook.

5,000,000+ Downloads

Key Features of iMyFone ScanOutlook:

  • Repair corrupted/damaged Outlook PST/OST file.
  • Recover deleted Emails, Attachments, Contacts, Calendar, Tasks, Notes, Journals.
  • Export data in various file formats - PST, EML, MSG, RTF, HTML, and PDF.
  • Compatible with Outlook 2019, 2016, 2013, 2010, 2007, 2003.
  • It supports Windows 7, 8, 8.1, and 10 OS.

Try It FreeComing Soon

How to Use iMyFone ScanOutlook?

To begin solving the problem, you need to have access to iMyFone ScanOutlook. Visit聽the official website聽to get the software. you must have downloaded and installed iMyFone ScanOutlook, then follow the steps below:

Step 1. After launching ScanOutlook on your computer, the first step is to choose the files you want to repair/recover. There are three options available in the file selection dialogue:

  • Select Default PST/OST to automatically load the Outlook data files in the default location. You just need to select the particular file to repair.
  • Select PST/OST Manually if you know the location of the particular Outlook data file, to do this click 鈥淏rowse鈥 button to locate it and open the files manually.
  • Search for PST/OST If you don鈥檛 know the location, by clicking the 鈥淪earch鈥 button. Then click 鈥淏rowse鈥 to select a folder (or volume). Then click 鈥淪earch鈥 to search for all the Outlook data files in the selected folder (or volume).

Step 2. Once the PST/OST file is selected, click on 鈥淩epair鈥 to start the repair process. This process has two options. You can choose 鈥淨uick scan鈥 or 鈥淒eep scan鈥.

start to repair

Step 3. Once you are finished with the repair, all the recovered/repaired Outlook data files would be displayed at the left panel. You can click the specific folder to preview and check your data.

preview repaired files

Step 4. To export your recovered file to your preferred location, Select the folders/files and click on the 鈥淓xport Selected鈥 button at the top menu. You must make sure you choose the right file format before clicking 鈥淓xport.鈥 You will have to wait a few minutes to complete the process.

export selected

4Start the Application in a Safe Mode

Another solution you will have to consider is to try to start Microsoft Outlook in 鈥淪afe Mode.鈥 Safe mode is used for investigations; every driver is disabled, and you can pinpoint the root of most issues with this mode. To run Microsoft Soft Outlook 2016 in 鈥淪afe Mode鈥 go to:

  1. Go to the Start menu on your PC and click on Outlook and access the Run program.
  2. In the Run dialog box, type 鈥渙utlook2016.exe/safe鈥 and then click "OK".
  3. When you run the application, you can close it and start Outlook again.


Is your Outlook 2016 Disconnected? With all the above steps you can see that you don鈥檛 have to be a tech genius to solve Microsoft Outlook disconnection issues. These steps are straightforward to follow, and they don鈥檛 require you to spend much time fixing the problem. Most times, in the process of working on your files or due to internet reconnection issues, you may be prone to lose some crucial data in Microsoft Outlook. What you need is to use iMyFone ScanOutlook to repair your Microsoft Outlook application and also to recover lost or damaged files.

Try It FreeComing Soon

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