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[2019] Top Fixes to “Outlook Not Showing All Emails” Error

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Bruno Thompson

October 17, 2019 (Updated: November 7, 2019)• Filed to: Fix Outlook

3 min read

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“Why is my Outlook not showing all emails? I don’t know if it’s because I just transferred my account, but even if it is, how do I rectify this, please?”

Outlook is an excellent application for organizing emails, but it’s not free from issues. Many users have reported instances where Outlook not showing all emails. This seems like a complicated challenge, but it’s really not. You will find out why I say this after reading this article.

Fixes to “Outlook Not Showing All Emails” Error

Change Custom Filter Settings

If you also notice that some emails are missing from your inbox, changing the custom filter settings can help.

Step 1. On the “View” tab, click the “View Settings".

Step 2. From the menu in Advanced View Settings, choose a filter option.

Step 3. Next, on the Filter dialogue box, navigate to the "Advanced" tab. Click on the "Received Today" option if this filter has been applied. If you do not see it, it means the problem of Outlook not showing all emails was caused from here.

Step 4. Click "OK".

Remove Your Emails from Outlook Then Add It Again

Software can sometimes malfunction unprovoked, and the best way is to restart. If the above solution does not work, you can try re-adding the emails to Outlook.

To Remove:

Step 1: Click “File” on the menu bar.

Step 2: In Info, click the “Account Settings” dropdown and click Account Settings.

outlook email accout settings

Step 3: Now, choose the account and hit “Remove”.

Step 4: Hit “Yes”.

To Add:

Step 1: Open Control Panel.

Step 2: Select “Mail”.

Step 3: Click “Email Accounts”.

Step 4: Hit “New” in the "Account Settings” dialog box.

Step 5: Choose “Email Account” from the “Add Account” dialog box.

Step 6: Enter the email address of the account or do a manual setup. Hit “Next” and you’re done.

Export and Import All Old Email History

A reason for Outlook not showing all emails is if you recently made a switch and did not import your email history from there. Here’s how to export and import them.

To Export:

Step 1: Open Outlook and click the “File” tab.

Step 2: Under “Open & Export”, click “Import/Export.”

open and export outlook emails

Step 3: From the “Import & Export Wizard”, click “Export a File” and hit “Next”.

Step 4: Select PST file type and click “Next.”

Step 5: On the “Export Outlook Data File” dialog box, choose the first email account on the list and check the “Include subfolders” box. Hit “Next”.

Step 6: Click “Browse” to locate the folder you want to save them.

Step 7: Choose the option to export duplicate items. Click “Finish”.

Step 8: Assign a password to the Outlook file and click “OK”.

After these, the next step is to create a new Outlook profile and import or send the exported data to the new profile. Here’s how to do this:

To Import:

Step 1: Navigate to the “File” tab in Outlook.

Step 2: Under the “Open & Export” category, click “Import/Export”.

Step 3: In the Export Wizard, click Import from another program or file and click “Next”.

Step 4: Choose PST file type and click “Next”.

Step 5: Click Browse and select the PST files. Hit “Next”.

Step 6: Choose the import options and check “Include subfolders”, click “Finish”.

How to Repair and Recover Outlook PST Files

If none of the above methods do not work, use this software - ScanOutlook. Better, this should be your go-to method.

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Key Features of iMyFone ScanOutlook:

  • No compatibility issues as this tool works with Outlook 2019, as well as older versions like 2013, 2010, 2007, and 2003.
  • Can export data in PST, PDF, HTML, EML, RTF, and MSG file formats.
  • Fix damaged or corrupted Outlook OST/PST files.
  • Easy to use - in only four simple steps.

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How to Repair and Recover PST Files with ScanOutlook

Step 1.
Launch ScanOutlook and select the files to repairing. After this, it loads the Outlook files from a default location, so you just select the specific file to fix. If you don’t find the PST/OST file, try this next option:

  • Click “Browse” and find the files manually.
  • If you cannot remember the directory, hit “Search.” Next, click “Browse” to choose a folder. Click “Search” again to find the PST/OST files from the volume or folder.

Step 2.
After selecting the data file, hit “Repair” to start the recovery process. You can recover the files using either the quick repair or deep repair modes.

  • Quick Repair: Repairs Outlook data files swiftly.
  • Deep Repair: if you don’t find the data files using the above mode, or the files are corrupt, use the slower but more in-depth deep repair mode.

choose pst ost file

Step 3.
Following the repair, the recovered PST/OST files will be shown on the left panel. To preview a file, click on the folder and check the file.

preview repaired files

Step 4.
Choose the files/folders for repair and click “Export Selected”. Choose the format and set a recovery destination folder, then click “Export”.

export selected


If your Outlook not showing all emails, this blog contains fixes to the challenge, so you no longer have to worry about this issue. You now know what causes it and how to fix it easily. If none of the methods listed work, you can try to recover Outlook files with iMyFone ScanOutlook.

Try It FreeComing Soon

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