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[2019] Top Fixes to “Outlook Not Showing All Emails” Error

home_icon Created with Sketch. Home > Fix Outlook > [2019] Top Fixes to “Outlook Not Showing All Emails” Error
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Bruno Thompson

October 17, 2019 (Updated: November 7, 2019锛

3 min read

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鈥淲hy is my Outlook not showing all emails? I don鈥檛 know if it鈥檚 because I just transferred my account, but even if it is, how do I rectify this, please?鈥

Outlook is an excellent application for organizing emails, but it鈥檚 not free from issues. Many users have reported instances where Outlook not showing all emails. This seems like a complicated challenge, but it鈥檚 really not. You will find out why I say this after reading this article.

Fixes to 鈥淥utlook Not Showing All Emails鈥 Error

Change Custom Filter Settings

If you also notice that some emails are missing from your inbox, changing the custom filter settings can help.

Step 1. On the 鈥淰iew鈥 tab, click the 鈥淰iew Settings".

Step 2. From the menu in Advanced View Settings, choose a filter option.

Step 3. Next, on the Filter dialogue box, navigate to the "Advanced" tab. Click on the "Received Today" option if this filter has been applied. If you do not see it, it means the problem of Outlook not showing all emails was caused from here.

Step 4. Click "OK".

Remove Your Emails from Outlook Then Add It Again

Software can sometimes malfunction unprovoked, and the best way is to restart. If the above solution does not work, you can try re-adding the emails to Outlook.

To Remove:

Step 1: Click 鈥淔ile鈥 on the menu bar.

Step 2: In Info, click the 鈥淎ccount Settings鈥 dropdown and click Account Settings.

outlook email accout settings

Step 3: Now, choose the account and hit 鈥淩emove鈥.

Step 4: Hit 鈥淵es鈥.

To Add:

Step 1: Open Control Panel.

Step 2: Select 鈥淢ail鈥.

Step 3: Click 鈥淓mail Accounts鈥.

Step 4: Hit 鈥淣ew鈥 in the "Account Settings鈥 dialog box.

Step 5: Choose 鈥淓mail Account鈥 from the 鈥淎dd Account鈥 dialog box.

Step 6: Enter the email address of the account or do a manual setup. Hit 鈥淣ext鈥 and you鈥檙e done.

Export and Import All Old Email History

A reason for Outlook not showing all emails is if you recently made a switch and did not import your email history from there. Here鈥檚 how to export and import them.

To Export:

Step 1: Open Outlook and click the 鈥淔ile鈥 tab.

Step 2: Under 鈥淥pen & Export鈥, click 鈥淚mport/Export.鈥

open and export outlook emails

Step 3: From the 鈥淚mport & Export Wizard鈥, click 鈥淓xport a File鈥 and hit 鈥淣ext鈥.

Step 4: Select PST file type and click 鈥淣ext.鈥

Step 5: On the 鈥淓xport Outlook Data File鈥 dialog box, choose the first email account on the list and check the 鈥淚nclude subfolders鈥 box. Hit 鈥淣ext鈥.

Step 6: Click 鈥淏rowse鈥 to locate the folder you want to save them.

Step 7: Choose the option to export duplicate items. Click 鈥淔inish鈥.

Step 8: Assign a password to the Outlook file and click 鈥淥K鈥.

After these, the next step is to create a new Outlook profile and import or send the exported data to the new profile. Here鈥檚 how to do this:

To Import:

Step 1: Navigate to the 鈥淔ile鈥 tab in Outlook.

Step 2: Under the 鈥淥pen & Export鈥 category, click 鈥淚mport/Export鈥.

Step 3: In the Export Wizard, click Import from another program or file and click 鈥淣ext鈥.

Step 4: Choose PST file type and click 鈥淣ext鈥.

Step 5: Click Browse and select the PST files. Hit 鈥淣ext鈥.

Step 6: Choose the import options and check 鈥淚nclude subfolders鈥, click 鈥淔inish鈥.

How to Repair and Recover Outlook PST Files

If none of the above methods do not work, use this software - ScanOutlook. Better, this should be your go-to method.

5,000,000+ Downloads

Key Features of iMyFone ScanOutlook:

  • No compatibility issues as this tool works with Outlook 2019, as well as older versions like 2013, 2010, 2007, and 2003.
  • Can export data in PST, PDF, HTML, EML, RTF, and MSG file formats.
  • Fix damaged or corrupted Outlook OST/PST files.
  • Easy to use - in only four simple steps.

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How to Repair and Recover PST Files with ScanOutlook

Step 1.
Launch ScanOutlook and select the files to repairing. After this, it loads the Outlook files from a default location, so you just select the specific file to fix. If you don鈥檛 find the PST/OST file, try this next option:

  • Click 鈥淏rowse鈥 and find the files manually.
  • If you cannot remember the directory, hit 鈥淪earch.鈥 Next, click 鈥淏rowse鈥 to choose a folder. Click 鈥淪earch鈥 again to find the PST/OST files from the volume or folder.

Step 2.
After selecting the data file, hit 鈥淩epair鈥 to start the recovery process. You can recover the files using either the quick repair or deep repair modes.

  • Quick Repair: Repairs Outlook data files swiftly.
  • Deep Repair: if you don鈥檛 find the data files using the above mode, or the files are corrupt, use the slower but more in-depth deep repair mode.

choose pst ost file

Step 3.
Following the repair, the recovered PST/OST files will be shown on the left panel. To preview a file, click on the folder and check the file.

preview repaired files

Step 4.
Choose the files/folders for repair and click 鈥淓xport Selected鈥. Choose the format and set a recovery destination folder, then click 鈥淓xport鈥.

export selected


If your Outlook not showing all emails, this blog contains fixes to the challenge, so you no longer have to worry about this issue. You now know what causes it and how to fix it easily. If none of the methods listed work, you can try to recover Outlook files with iMyFone ScanOutlook.

Try It FreeComing Soon

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