Question: I’m trying to sign into my iCloud account, but I keep getting a connection error. There must be something wrong with my iCloud connection, but how to fix it?
iCloud is the most accessible cloud storage for iOS users and given this, most iPhone owners store their data there. But from time to time, you might experience a problem with iCloud. Luckily here we’re going to address how to fix cannot connect to iCloud.
Part 1: Main Reasons for iCloud Connection Error
There are some different reasons for the error connecting to Apple ID server, but here are the two most common ones.
- Unstable internet connection. Make sure that your device is connected with a strong internet connection and that you can access other websites without any issues.
- Changes to iTunes’ Terms and Policy. If Apple has made changes to their Terms and Policy documents, then you may have to review and accept the changes before accessing iCloud.
Regardless of the reasons for being unable to connect to iCloud, now we’ll explain some fixes to try out.
Part 2: Back up Your iPhone before Fixing Connection Error
If there is an error connecting to iCloud and you want to fix it, you should take a backup before you attempt any fixes. Data loss always happens unexpectedly.
How to Back up iPhone with iTunes
- Connect your iPhone to a computer and launch iTunes.
- On iTunes, click on the device icon and then “Summary”.
- From here, simply click “Back Up Now” and wait a few minutes.
How to Back up iPhone without iTunes
- Open iMyFone D-Port Pro and connect your iPhone via USB cable.
- Click “Back Up & Export from Device” and then “Make a Full Backup”.
- Read the information that is shown and click “Back Up” to finish.
Either solution works, but with iMyFone D-Port Pro, there are a few different backup options available. You can only choose Messages, WeChat or WhatsApp to back up.
Part 3: Top 6 Ways to Fix iCloud Connection Error
After taking a data backup, you can try out some of the fixes that we’re going to detail below when an error connecting to iCloud.
Way 1: Sign in & out of Your iCloud Account
Signing out and back into your iCloud account will refresh the connection, thus it is worth trying.
- Go to “Settings > [your name]” and at the bottom of this menu tap “Sign Out”.
- Enter your password and select the data you want to keep on your iPhone, before tapping on “Sign Out” again to confirm.
- Back to the default “Settings” menu, tap “Sign in to your iPhone” and enter your iCloud information.
Way 2: Check & Verify Your iCloud Account Information
Verifying your iCloud account will reassure you that there’s nothing wrong with the connection. Doing so is as simple as signing into another device.
- On another iOS device, sign into your iCloud account.
- If you sign in without any problems, your connection is fine.
This quick check can rule out any local network problems and point you in the right direction.
Way 3: Check if Apple’s Servers Are Down
Checking whether or not the Apple servers are down is another quick way to find out if the problem is on your end. If you click here, you can view all of Apple’s services and whether or not there is ongoing maintenance or trouble that could prevent you from accessing the servers.
Way 4: Toggle Airplane Mode on Your iDevice
Open the “Settings” app and tap on the Airplane Mode slider. Wait a few minutes and tap on it again. By enabling Airplane mode, all of your device’s connections will be disconnected and upon disabling Airplane mode, new connections will be made.
Way 5: Reset Network Settings on iPhone
Resetting your network settings can be a bit of a bother, especially if it’s just to fix an iCloud connection error. After following these steps you’ll have to reconnect to a Wi-Fi network.
- Tap on the “Settings” app and go to “General > Reset > Reset Network Settings”.
- Enter your passcode when prompted to confirm the reset.
- After your network settings have been reset, reconnect to your Wi-Fi and try connecting to iCloud.
The only downside of this is that you have to reconnect to any Wi-Fi networks that you previously have your device connected to, but this is a small price to pay.
Way 6: Contact Apple for Support
If all else fails, consider giving Apple a call. Their specialists deal with these types of problems every day and will be willing to walk you through how you may be able to fix it.
Tip: Extract & View Data from Your iCloud Backup
Perhaps you are trying to sign into iCloud to access a backup. If so, you’re still able to get your hands on the backup if you cannot connect to iCloud. With the help of iMyFone D-Port Pro, this is a possibility.
- Launch iMyFone D-Port Pro and click “Extract Data from Backup” from the sidebar. A list of backups will be shown. Click on “Download iCloud Backup” and enter your iCloud information to proceed.
- Select the iCloud backup and then click “Next”.
- Choose the data types you want to have scanned and click “Next”.
- Once the scan is complete, go through the list of detected data and select anything you want to have extracted. Click “Export”, choose a folder to save the data to, and you’re done.
So, whether or not you can access your iCloud account from an iOS device, iMyFone D-Port Pro gives you the opportunity to continue accessing your backups.
Know More about iMyFone D-Port Pro
Following on from what we explained above, iMyFone D-Port Pro is a program with many capabilities. Aside from accessing iCloud backups, it can also be used to:
- Back up SMS, WeChat, or WhatsApp messages.
- Access iMyFone, iTunes, or iCloud backups.
- Export data from a backup without restoring.
- Easy to use for all computer users, even beginners.
- Selectively restore data to your iOS device from a backup.
Overall, iMyFone D-Port Pro is a program worth checking out.
Instead of using iCloud, a storage platform that isn’t always accessible, so just give iMyFone D-Port Pro a shot instead. The biggest benefit to this program is that your backups are stored locally meaning that if no internet connection is available, you can still access them. Otherwise, try one of the other fixes that we have listed for you.