I didn't know that attempting to install the latest software iOS 12 would make my iPhone stuck on Apple logo. This is really saddening. I use iPhone 6s, could anyone please explain me the solution? I really want my iPhone repaired and back like how it was. Your help will be really appreciated. Thanks!
Thanks for sharing the problem and luckily we have the solutions for this issue. But before proceeding to the solutions, we find it necessary to make you aware why this thing happens.
Why Your iPhone Gets Frozen on Apple Logo When Upgrading to iOS 12/11
Well, there could many reasons if your iPhone got stuck on Apple logo but when it happens while updating the firmware, the most probable reason behind this could be either compatibility issue or driver issue. Whenever an update is launched, developers do try to make the new iOS version as stable as possible but nothing is 100% error free in the technological world. It is not possible to test new iOS version with all the iOS devices over the world before release, therefore, even after installing the latest iOS version, there are possibilities that some kind of compatibility issue may occur.
Five Tips to Fix iPhone Frozen on Apple Logo during iOS 12/11 Update
1. Check USB Cable and Port
Checking USB cable and ports on Mac or PC is the first step when iPhone gets frozen on Apple logo. If any of these is defective or flawed, this can be a big interruption in installing iOS 12 or iOS 11. If you have experienced connecting problems before, try a different port. Also, use a fresh and fine USB cable.
2. Force Restart iPhone
If iPhone stuck on Apple logo during iOS 12/11 update, one of the easiest ways to overcome that problem is forcing restart the iPhone. The steps for this are given below:
- For the users of iPhone 6 and earlier models – Start by pressing "Home" button and "Sleep/Wake" button. Keep holding the buttons until you see Apple logo. It will take approximately 10 seconds.
- For the users of iPhone 7 or 7 Plus – The process is almost same. Start by pressing "Sleep/Wake" button and "Volume Down" button. Keep holding the buttons until Apple logo appears.
- For the users of iPhone 8 and iPhone X – Quick press "Volume Up" and "Volume Down" buttons successively, and then keep holding "Sleep/Wake" button until you see the Apple logo.
3. Put Your iPhone in DFU Mode & Restore It with iTunes (Erasing iPhone)
If neither of the solution were of use, you need to put your device in DFU mode and restore your iPhone with iTunes. DFU will help in completely restoring the device. Therefore it will result in erasing all the data from the device. To perform it, go along the following steps.
- Open iTunes and connect your iPhone to the PC, no matter the iPhone is on or off.
- Push "Sleep/Wake" and "Home" button for around 10 seconds.
- Now, release the "Sleep/Wake" button but keep pressing "Home" button (for iPhone 7, press Volume Down button) until you get the notification of ‘iTunes has detected an iPhone in recovery mode'. For iPhone 8 and iPhone X, the steps are similar as force restart, but don't release the "Sleep/Wake" button even you see the Apple logo.
- Now release the button and you will observe the iPhone turning fully black. This means the device has entered DFU mode successfully.
- Now restore it with iTunes according to the prompts.
4. Fix the Problem without Data Loss (iOS 12 Supported)
If you're concern about the important content in your iPhone and don't want to lose it while fixing the Apple logo issue caused by iOS 12/11 update, iMyFone iOS System Recovery is the recommended option for you. The program is highly trustworthy and comprises very simple interface and extremely easy steps. It will really bring you out of the problem when your iPhone gets stuck on Apple logo due to the iOS issues. It offers both Mac as well as Windows version.
As one of the popular programs developed by iMyFone team which has several products recommended by famous media sites like Cult of Mac, Makeuseof, Macworld, iMyFone iOS System Recovery is trusted by millions of users.
- iMyFone is a powerful program that can help in repairing the device stuck in various major or minor iOS issues, for example, when it stuck with recovery mode/DFU mode, black/white screen or when it won't turn on.
- It helps to fix iOS issues without data loss. Your device will work normally with the data on the device unaffected.
- Just a few clicks will catch the problem and fix it ultimately bringing the device back to normal. No technical knowledge needed.
- It is totally safe and secured.
- It flawlessly works with almost all iOS devices and iOS versions, even iOS 12/11.
How to Use iMyFone iOS System Recovery to Fix the Problem
Step 1 – Launch the iMyFone iOS System Recovery
They very first step is to download and install the tool in your computer. Launch the software and connect your iPhone to your computer. Now, you are required to click on "Standard Mode" from the available options which will then guide you to fix the iOS issues on your device.
Step 2 – Boot Up in DFU Mode
You are now required to set your iDevice in the DFU Mode and to do that, follow the steps provided on the program screen. Your device will be automatically detected by the program then. You can also put your device into Recovery Mode.
Step 3 – Get the Suitable Firmware Version
The next step is to hit the "Download" button. This will download the suitable firmware for your device. On the other hand, if somehow the software will not able to recognize your device, you can choose your device model yourself and download the firmware.
Step 4 –Fix the iOS
Here is the last step. To fix the issue that is irritating you, hit on the "Start to Fix" button and relax while the program is working to fix the problem. After fixing, your device will restart and now you can check the problem exists or gone.
5. Hardware Problems
If you are still in trouble and the iPhone frozen on Apple logo problem has not gone, sadly to say this could be a hardware issue. To repair hardware problem, find a nearest authorized Apple repair center and head towards it. Here is an advice that before moving to the Apple store, please create a backup of all your data in your device. After that, hand over your device to the expert in the store and get the problem fixed by them.
We have come to the end of this post and really hope you find it useful. We would like to know which solution helped you. However, for overcoming iPhone stuck on Apple logo problem after iOS 12/11 update, we highly recommend that you try iMyFone iOS System Recovery since losing data can be very upsetting to anyone. Anyway, we do hope you finally get out of the trouble no matter which solution helps.