[Solved]The iTunes Store is Unable to Process Purchase Error in iOS 13/12/11

Yesterday, a lot of iOS users around the globe have received the error prompt with saying ‘The iTunes Store is unable to process the purchases at this time. Please try again later" while opened third-party apps on iPhone/iPad. If you are one of them, worry no more, just follow this post and try these possible solutions covered in it to get the issue fixed.

itunes error unable to process purchases

Part 1: Symptoms of Receiving iTunes Store is Unable to Process Purchases Error in iOS 13/12

  • Users cannot open third – party apps.
  • It"s affecting iPhone and iPad.
  • The cause of this issue is still unknown.

Part 2: Possible Solutions to Fix iTunes Store is Unable to Process Purchases Error in iOS 13/12/11

Way 1: Restart Your Device

Just like restarting a computer can fix problems, sometimes, a simple restart words wonders. If iTunes Store is Unable to Process Purchases Error in iOS 13/12/11, you might need to restart the device.

Restart iPhone 11/11 Pro:

Step 1: Press the Power button and theVolume Up or Down button simultaneously until the power/SOS slider shows up.

Step 2: Drag the ‘Slide to Power Off"slider to the right to turn your device completely off.*

Step 3: The press and hold the Power button until the Apple logo shows up at the screen.

turn off iphone 11

Restart your iPhone 8 or earlier:

Step1: Press and hold theTop (or Side) button until the power off slider appears.

Step 2: Drag the slider to right, then the device will shut off in seconds.

Step 3: After your device turns off, press and hold theTop (or Side) button again until you see the Apple logo.

turn off iphone 8

Way 2: The 100% Effective Solution for iTunes Store is Unable to Process Purchases Error

If a simple restart cannot fix the issue, why not try a professional tool to get this issue solved throughly. The top rated one I want to recommend is iMyFone Fixppo, this tool is specialized in fixing all iOS issues including iPhone stuck on Apple logo, can"t update to the latest iOS 13, mail app not working and so on with 100% success rate. Most importantly, you won"t lose any data with the help of it. Also, it is quite easy to use, you can repair your iPhone/iPad back to normal with a couple of clicks, you can totally do it on your own at home.

Now follow the simple steps below to fix "iTunes Store is unable to process purchases" error

Windows version    Mac version

To get started, download and install iMyFone Fixppo on your PC and Mac.

Step 1: Select the Standard Mode on the Home page, then connect your iPhone/iPad to computer and click theNextbutton.

standard mode of imyfone fixppo

Step 2: Then iMyFone Fixppo will automatically detect the model of your device and show the firmware versions matched your device. You can also choose the firmware package you prefer and click Download to get it downloaded.

download firmware

Step 3: Once the firmware has been downloaded, click theStartbutton to begin to fix the device. The process won't take long.

start to fix

Within only 3 steps, the error prompt will not appear again.


This is all about how to fix the error ”The iTunes Store is unable to process the purchases at this time. Please try again later”. Hope these tips and tricks are helpful to you. If you have any other workable solutions, you can kindly share with us. Let us know in the comments!

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