It can happen at any time and for any reason. One minute your Viber messages are safely on your iPhone, the next due to accidental deletion, virus attacks or even an iOS update, the messages are missing. This is the primary reason why it is important to back up your device on iTunes or ensure that Viber is turned on in iCloud to facilitate an automatic backup.
But sometimes you can lose Viber messages that you had yet to include in the backup. If this is the case, read on to find out how to recover Viber messages from your iPhone whether you have a backup or not.
1 Restore iPhone from an iTunes Backup
If you have an iTunes backup, you can simply restore the device to get your Viber messages back. Here’s how to do it.
Step 1: Launch iTunes on the computer you used to backup the device and then connect the device using USB cables.
Step 2: Select the iPhone when it shows up in iTunes and then click “Restore Backup”.
Step 3: Select the most relevant backup based on date and time and then click “Restore.” Keep the device connected until the process is complete.
2 Restore iPhone from an iCloud Backup
If you had turned on Viber in iCloud, you can simply restore the iCloud backup to get the missing messages back. But before you do that, you need to erase all contents and setting on your device. Go to Settings > General > Reset > Erase All contents and Settings to do that and then follow these simple steps.
Step 1: Follow the instructions on the set-up screen until you get to the “Apps & Data Screen” and choose “Restore from iCloud Backup.”
Step 2: sign in to your iCloud account and then select the relevant backup. Stay connected to a Wi-Fi network until the process is complete.
3 Get Back Deleted Viber Messages from iPhone without iTunes/iCloud
If you didn’t have a backup of the missing Viber messages, worry not! There is hope for you yet. With a good iPhone data recovery tool, you can easily get your messages back. The best data recovery tool for the job is iMyFone D-Back iOS data recovery Win or iMyFone D-Back iOS data recovery Mac for varied reasons. The following are some of the most important ones.
- It can be used to recover up to 22 different types of data including text messages, call logs, photos, contacts, WhatsApp messages and many more.
- It is also useful when you want to extract data from an iTunes or iCloud backup file, making it a great tool when you’d rather not restore the device.
- It has a preview function that makes selective data recovery very easy
- It is compatible with all iOS device and all versions of the iOS system including iOS 10
How to Use iMyfone D-Back to Get your Viber Messages Back
Download and install iMyfone D-Back to your computer and then follow these simple steps to recover your missing Viber Messages.
Step 1: Launch the program and from the main window, select “Recover from iOS Device” and then click “Start” to begin. Select “Viber” on the next window and then click “Next.”
Step 2: Connect the iPhone to the computer using USB cables and then click “Scan” when the program identifies the device.
Step 3: Once the scanning process is complete, select the Viber messages you wish to recover and then click “Recover” to save them to your computer.
Download the free trial of iMyFone D-Back iOS data recovery to give it a try.