Have you lost some of the messages on your Viber app? Would you like to get them back? There are lots of ways you can recover the missing messages although the method you can use will depend on whether you have a backup or not. This article addresses the different ways you can go about recovering your Viber audio messages from your iPhone. Read on to select a method that is suitable for your particular situation.
1 Recover Viber Audio Messages from Viber iCloud Backup
If you had backed up your Viber messages to iCloud, you can restore the chat history. Just follow these simple steps.
Step 1: begin by uninstalling the app from your device. Then reinstall it from the App store.
Step 2: Follow the set-up instructions and then choose to “Restore from iCloud” and your chat history should be back.
2 Recover Viber Audio Messages from iPhone Backup
The other option would be to restore the device from either an iTunes or iCloud backup. Here’s how to do it.
Restore from iTunes Backup
Step 1: Open iTunes on your computer and then connect the iPhone to the computer using USB cables.
Step 2: Click on the iPhone when it shows up in iTunes and then click “Restore Backup.”
Step 3: Select a recent backup and then click “Restore.” Be sure to keep the iPhone connected to the computer until the process is complete.
Restore from an iCloud Backup
Step 1: To restore from an iCloud Backup you first of all have to erase all the content and settings on your device. To do this go to Settings > General > Reset > Erase All Contents and Settings.
Step 2: Follow the instructions on the setup screen and when you get to the “Apps & Data” screen, choose “Restore from iCloud Backup.”
Step 3: Sign in to iCloud and select a backup. Keep the device connected to Wi-Fi until the process is complete.
3 How to Recover Viber Audio Messages without a Backup
If you don’t have a backup of the missing Viber messages, you need a third-party data recovery tool like iMyFone D-Back iOS Data Recovery for Windows or iMyFone D-Back iOS Data Recovery for Windows software to help you get them back. This program is one of the best data recovery systems in the business because it is easy to use and highly reliable. The following are some of its other features.
- It can be used to recover 22 different types of data including messages, call logs, messages and more from your iPhone or other iOS device.
- It has a preview function that makes it easy for users to selectively recover data on their device.
- It is also very handy when you want to extract data from an iTunes or iCloud backup.
Here’s how to use iMyfone D-Back to recover your missing Viber messages.
Step 1: Download and install the program to your computer and then launch it.
Step 2: From the main window, select “Recover from iOS Device” and then click “Start” to begin. Select “Viber” and click “Next.”
Step 3: Connect the iPhone to the computer using USB cables and then click “Start” as soon as the program recognizes the device.
Step 4: When the scanning process is complete, select the messages you want to recover and click “Recover” to choose a location on your computer to save them.