"I am having trouble updating apps on my device. Some of the apps I've downloaded are also crashing and refusing to open. I thought it was because my device needed to be update but when I check the update, I get no response. My Wi-Fi is working fine since I can access app information and webpages. Can anyone help?"
This is actually a pretty common problem that can be caused by a number of issues. In this article we will offer you a few solutions that can fix the problem and allow you to easily update your apps.
Why You Cannot Update Apps on iPhone?
There are several reasons you are unable to update apps on your iOS device. The following are just some of the most common ones;
- Sometimes something can be wrong with your Apple ID. Maybe you are not signed in correctly or with the right details.
- It is also possible that it could be a network issue.
- The device could fail to update the apps because there isn't enough storage space on it.
- The iOS firmware could be outdated or have some underlying issues.
- The device's hardware could be damaged.
- It could also be a problem with the apps you are trying to update
What Apple Recommends?
Apple acknowledges that these problems could be caused by some if not all of the issues we've described above. Therefore, they recommended that if you are unable to update the apps, try connecting to a different Wi-Fi network. If the network isn't the issue, Apple recommends that you restart the app download or restart the device entirely. You can refer to the specific instructions from Apple.
If Apple's suggestions don't work, try one of the following solutions.
- 1. Try Deleting and then Reinstalling the App
- 2. Update Apps via iTunes
- 3. Confirm Your Apple ID and Re-sign in to the Apple Store
- 4. Ensure Restrictions is Off
- 5. Make Sure You Have Enough Storage to Update Apps
- 6. Update your iOS
- 7. Change the iPhone's Date and Time Setting
- 8. Clear Your App Store Cache
- 9. Reset All Settings
- 10. Turn Off the Automatic Updates
- 11. Completely Reinstall iOS on your iPhone
1. Try Deleting and then Reinstalling the App
It is a simple solution that may eliminate a problematic app by deleting it and then reinstall it afresh. Here's how to do it;
Step 1: Touch the app you wish to delete lightly until it begins to jiggle.
Step 2: Tap on the "X" icon that appears at the corner of the app.
Step 3: Tap "Delete".
Now go to the App Store and reinstall the app to your device.
2. Update Apps via iTunes
If you are unable to update the apps on your iPhone, you can try doing it via iTunes instead. Here's how to do it;
Step 1: Open iTunes on your computer and then select "Apps" from the drop-down menu on your left.
Step 2: Click "Updates" and click on the app you want to update.
Step 3: Click "Update" and once the app is updated, sync your iPhone to install the update app on your device.
3. Confirm Your Apple ID and Re-sign In to the Apple Store
To make sure that your Apple ID is not causing the problem, it is important to make sure that you are signed in using the right Apple ID. The app will not update if you are not signed in with the original Apple ID you used to download the app.
Here's how to check;
Step 1: Go to the "App Store"
Step 2: Tap "Updates" and then tap "Purchased."
Step 3: Check to see if the app is listed there. If it is not, you downloaded it with another Apple ID.
If you are using the right Apple ID, you may want to sign out and then sign back in. Here's how;
Step 1: Open Settings on your device and then tap on "iTunes $ App Store."
Step 2: Tap "Apple ID "and in the popup menu, choose "Sign Out."
Step 3: Now, tap on the "Apple ID" menu and sign back in again.
4. Ensure Restrictions Is Off
The restrictions feature when enabled can also prevent you from updating the apps on your device. Therefore, you may want to check if the feature is enabled. Follow these simple steps to do it;
Step 1: Open settings on your device and then tap "General."
Step 2: Choose "Restrictions" and enter your passcode if prompted.
Step 3: Check if the "Installing Apps" options is turned off. Move the slider to turn on the updating apps feature.
5. Make Sure You Have Enough Storage to Update Apps
Sometimes the problem could be as simple as not having available storage on your device to update the apps. You may want to check the available storage space and if it isn't enough, delete some data to create space for the apps. Here's how to check the available storage on your device;
Step 1: open the Settings on your device and then tap "General."
Step 2: Tap on "About" and under "Available" you should see the amount of free space on your device.
You may also want to know how to fix "Not Enough Storage" on iPhone.
6. Update Your iOS
Updating your iOS is another common way to fix problems with app updates. Here's how to update your iPhone.
Step 1: Open Settings on your device and then tap "General."
Step 2: Tap on "Software Updates".
Step 3: If there is an update available, tap "Download and Install" and then wait for the installation to be completed.
7. Change the iPhone's Date and Time Setting
The date and time setting on your iPhone can also affect your apps and prevent you from installing an update. It is therefore important to ensure that your date and time is set to "Automatically Set." Here's how to do that;
Step 1: Tap on Settings on your iPhone and then choose "General."
Step 2: Tap "Date & Time" and then turn on "Set Automatically."
8. Clear Your App Store Cache
The App store cache can also prevent you from updating the apps. You therefore want to clear the cache from time to time to ensure the App store works as expected. Follow these simple steps to clear the App Store Cache;
Step 1: Tap on the App Store to open it
Step 2: Tap on any of the icons at the bottom at least 10 times.
Step 3: the App store should restart and take you to the first tab.
9. Reset All Settings
If none of the above solutions work, resetting all settings could help. This won't erase all the data on your device but will remove some of the preferences you may have set on your device. Follow these simple steps to reset all settings;
Step 1: Open Settings on your device and then tap "General."
Step 2: Tap "General" and then choose "Reset."
Step 3: Tao on "Reset All Settings" and enter your passcode when prompted.
Step 4: Confirm by tapping "Reset All Settings" in the popup window that appears.
10. Turn Off the Automatic Updates
Turning off the Automatic updates could also work to fix the problem. Here's how to do that;
Step 1: Open the Settings on your device and tap on "iTunes & App Store."
Step 2: Toggle the "Automatic Downloads" option off.
11. Completely Reinstall iOS on your iPhone
If after trying all of the above solutions you are still unable to update your device, you may want to completely reinstall the iOS on your device and fix the system before trying again. One of the ways to do that is to use an iOS system recovery program that can be used to fix any issue your device maybe facing and get it working normally again. The best to choose is iMyFone iOS System Recovery for its reliability and ease of use.
How to Reinstall Your iOS Completely Using iMyFone iOS System Recovery?
Begin by installing iMyfone System Recovery to your computer, launch the program and then follow these simple steps to fix the device;
Step 1: connect the iPhone to the computer using USB cables. From the recovery modes presented, choose "Standard Mode."
Step 2: Click "Start" and then follow the instructions to put the device in DFU/Recovery mode.
Step 3: Once the device is in DFU/Recovery Mode, you will need to download the latest firmware for the device before the errors can be fixed. Simply click "Download" and wait for the process to be completed.
Step 4: The program will begin fixing the device as soon as the download is complete.
The device will restart in normal mode with the iOS reinstalled and you should now be able to update the apps.
Depending on the cause of the problem, one of the above solutions should be able to help you update your apps. Share with use your experience with any of them!