Despite all the advanced features like sophisticated cameras, games and plethora of other apps, your iPhone becomes useless if you cannot receive calls in it. After all, receiving calls is still the main function of iPhone we use.

Well, if you wonder “why is my iPhone not accepting calls?”, here’s a must-read article for you.


As a matter of fact, there can be several reasons behind the issue “iPhone not receiving calls”. Many individuals don’t receive calls because the calls are directed to voicemail.

In addition to that, some individuals simply don’t get calls from one number. It is needless to say that this is an annoying situation for any user.

So, in this article, we are going to reveal some of the most practical methods to fix this issue.

Top 10 Ways to Fix iPhone Not Receiving Calls

In this section of the article, list down the most effective 10 ways to fix “iPhone not accepting calls” issue. Some of these fixes are very basic and the others may need some sort of effort (which are still easy for anyone though).

Way 1. Restart Your iPhone

The most basic and obvious fix you can try is restarting. In fact, restarting the iPhone helps overcoming various minor issues associated with your iPhone. Assuming that your iPhone 7 not receiving calls, here’s what to do.

Step 1: Press the on/off button (located on the right side) and hold it.

Step 2: Without releasing the button press the volume down button and hold it as well. 

Step 3: Keep holding them as the screen is turned off. The screen will turn on again.

restart iphone

Way 2. Check Your Network

Sometimes, you do not receive any calls just because there is an issue with the respective network. To check the network, you simply have to make a call to another number. If it works, there is no issue with your network.

Check the Wi-Fi network

Way 3. Turn Airplane Mode on & off

If your iPhone does not not receive calls, you can simply switch on and off Airplane mode to see if it fixes the issue.

Step 1: Open Control Center of the iOS device and tap on the Airplane icon to turn it on. 

Step 2: Wait for a couple of seconds and then tap on the same icon to deactivate it. 


Way 4. Fix iPhone Not Receiving Calls without Data Loss

If you still cannot find any luck in fixing the issue of “iPhone not receiving calls”, you should try an advanced method. This is when an option like iMyFone Fixppo comes in handy.

iMyFone Fixppo is a powerful software utility that can necessarily fix various issues associated with iPhone, iPad and iPod touch.

  • It has full compatibility. All iOS versions and iOS devices are supported.
  • It has been recommended by MacworldCult of MacPayetteforwardMakeuseof and so on.
  • It is a convenient, user-friendly and powerful software.
  • More importantly, it doesn’t cause any data loss during the process.

Windows version    Mac version

Now, let’s see how to fix “iPhone not accepting calls” using Fixppo. We will use Standard Mode as it will not affect any of the data.

Step 1. Launch iMyFone Fixppo on your computer and then click on “Standard Mode”. Connect the device into the same computer and press “Next”. If the program doesn’t detect the device, you will have to put the device in DFU/Recovery mode and proceed to next level.

 connect your device to your computer

Step 2. Now, the program will download the respective firmware that matches your device. This is an automated process.  At the completion of the downloading of firmware, the software will verify the firmware.

download firmware under Standard Mode

Step 3. Now, the program is ready to fix your device’s iOS issues. All you have to do is to click on “Start” button. The program will take some time to fix the potential issues. At the completion of this process, you might be able to receive calls once again.

finished fixing your device

This tool has already been trusted by many users around the world.

user feedback

Windows version    Mac version

Way 5. Update iPhone to Latest Version

If you don’t want to go with a professional solution yet and feel like sticking to basics, try updating the iPhone to latest version. Make sure that the device is plugged into power and it is connected to a solid WiFi network.

Step 1: Go to Settings app and select “General”. Then, go to “Software Update”.

Step 2: Tap on the option “Download & Install”.

Step 3: Tap on install so you can update the device right now. Provide the passcode if prompted. 


Way 6. Reset Network Settings

If you still have no luck, try resetting the network settings as mentioned below.

Go to Settings -> Tap General -> Select Reset -> Select Reset Network Settings. 

reset network settings

Way 7. Check Blocked Phone Numbers

If you have blocked a certain number, you may not receive calls from it. So just check it.

Step 1: Go to Settings app and select Phone.

Step 2: Then go to Call Blocking & Identification to see the numbers blocked. 


Way 8. Turn off Do Not Disturb

Here is another one you can have a try.

Go to Settings -> Select Do Not Disturb -> Tap on Do Not Disturb Button to switch it off.


Way 9. Remove & Reinsert Your SIM Card

If the problem persists, you can simply remove the SIM card, wait for a couple of minutes and put it back to see if the issue is fixed.


Way 10. Restore Your iPhone via iTunes

Well, you can use iTunes to restore your device. Please note that this will overwrite all your current data on your device. Please remember to make a backup in advance.

restore ipad from itunes backup

Tip: Data Loss after Fixing iPhone Not Receiving Calls

If you have lost data as a result of fixing iPhone not receiving calls, there are several options to recover the lost data. You can use a third-party software to do it. The best example for such software is iMyFone D-Back.

  • D-Back applies advanced technology to search for the deleted photo in the SQLite database in the most thorough way.
  • It supports to recover deleted photo without backup.
  • It can extract and recover photo you need from iTunes or iCloud without having to restore the whole backup.
  • It is compatible with all iOS devices and iOS versions.

Step 1. Open the D-Back software on your computer and select “Recover from iOS Device" tab.Then tap "Start". Connect the device to the computer and let it be detected. Press Next.

connect your device

Step 2. Define the type of the files you need to recover and select “Scan”.

select data types

Step 3. Once the files are scanned, you can click on the relevant tabs to select the files. If you need to recover deleted files only, click “Show only deleted files”. Then, hit “Recover”.

preview the messages

Windows version    Mac version


Now you can go through all the methods and decide which one best matches your situation. We appreciate if you can leave a comment below about your experience you have with this tutorial.