Top iPhone Screen Recording not Working Issues and Fixes (iOS 12/11)

I was having some issues with screen recording. It doesn’t record sound at the same time. Got any idea about this?”

iPhone’s built-in screen recording feature is one of the most interesting features that the users have grown to love. People use it for different things such as recording a gameplay, a tutorial or simply trying to save a certain scene playing on their screen.

As good as the feature is, there are some users that face problems with it. There have been reports on the Apple discussion forum by users that they suddenly came across the iPhone screen recording not working. It’s really troublesome because usually when you want to access it, you don’t have enough time to wait around fixing the issue. If you’ve come across this article, unfortunately you are already facing this issue, but you need nothing to worry about. Here we will discuss about the things that cause this problem, along with some easy fixes for each of them.

Problem 1: iPhone Screen Recording no Sound

As iOS 12 was released, a lot of users complained about issues and bugs such as iMessage not working, iPhone screen recording no sound and other issues. If you are facing this issue it can be easily fixed by trying out these effective methods that we have tested on various devices with the same issue:

Method 1. Make Sure your Microphone is Turned on

Audio will only be saved in the videos if you have your microphone turned on. Here’s how to turn your microphone on from Control Centre:

  1. Open the Control Centre.
  2. Find the Screen Record icon.
  3. Long hold on the icon till it pops up the options.
  4. Press Microphone Audio in the pop-up. The gray icon should turn red to signify that you've turned on the microphone.

If the microphone was already on, you can turn it off and then on again to fix the issue.

turn on the microphone audio when screen recording

Method 2. Restart Your Device

If the above method did not work you can try restarting your device. Usually a simple restart can fix most of the minor issue. To do this, you just need to press the power button and till you see the slider appears. Drag the slide to turn off your iPad. If you are using iPhone XS/XR/X/8 series, you will need to press either volume button along with the side button. Wait for a while and start your device again. Now you can perform a screen recoding to check if the problem is resolved.

restart iPhone

Method 3. Reset All Settings

Resetting your device to factory settings may fix the no sound issue you’re facing. To reset your device’s settings, go to Settings > General > Reset > Reset All Settings. Doing this will only reset the General settings like notifications, sounds, brightness, Touch ID and some other features but it will not remove your data.

reset all settings on iPhone

Method 4. Restore your device using iTunes

In most cases a software restore fixes the issue, but you should pay attention that it may factory reset your device, so better to make a backup in advance. To restore your device using iTunes follow these steps:

  1. Open iTunes on a PC that you have synced with.
  2. Connect your device to the PC via a USB cable.
  3. Select your device when it appears in iTunes.
  4. Choose Restore iPhone and wait for the process to finish.

restore iPhone in iTunes

Method 5. Try iOS System Recovery using Fixppo

If you are still having issues like iPhone recording sounds or iPhone screen recording not saving, iMyFone Fixppo is what you need. This iOS system recovery tool is capable of fixing all minor or major iOS issues on your device and the best thing is you don’t have to worry about the data loss when using the software. To repair your iOS, follow the given steps:

Windows version    Mac version

Step 1.Download and install iMyFone Fixppo on your PC and select the Standard mode.

repair iPad using standard mode

Step 2.Connect your iPhone with computer and when it is detected, click Next to move to next step.

connect iPad

Step 3.The program will detect the model of your device and show you all of the available firmware for it. After selecting whatever version of iOS you prefer, and then click download.

download firmware for repairing

Step 4.Now that firmware is ready, you can check the firmware version and proceed to fix your software, click the Start button, it will verify the software and extract it into your iPhone.

fixing iPad in progress

After repair your iPhone will automatically reboot and you will be able to use Screen Record normally.

Problem 2: iPhone Screen Recording not Saving

If you are having issues in saving the recording or overall iOS 12 screen recording not working, try these solutions:

Method 1. Free up iPhone Storage

You may not have enough storage on your device to save the recordings. Freeing up your iPhone storage helps it perform better and faster, hence making it more efficient in saving your screen recordings. You can manage your iPhone storage through Settings > General > iPhone Storage and use the recommendations to upload photos to iCloud photo library or offload unused apps

free up iPhone storage

Method 2. Restart Your iPhone

Restarting your device kills all of the processes that take up unnecessary memory. It helps your device perform better. A simple restart can fix your problem in most cases and the steps to restart are mentioned above.

Method 3. Reset All Settings

Resetting your settings in this case can also help like the last one. To reset your settings, go to Settings > General > Reset > Reset All Settings.

iPhone  reset settings

Problem 3. iPhone Screen Recording not Starting/Working

If your iPhone screen recording won’t start when tapping the icon, you can try these methods to get rid of this problem:

Method 1. Make Sure Screen Recording is Not Restricted

If you have set any restrictions to your device, you might have added Screen Recording in the list. To check:

  1. Open Settings
  2. Tap on General
  3. Tap on Restrictions
  4. Scroll to the bottom and Turn off the switch next to screen recording.

If you are using iOS 12 and later, this option can be found in Screen Time > Content Restrictions.

screen recording restriction

Method 2. Delete Screen Recording from Control Center and Add it Again

  1. Open Settings
  2. Tap on Control Center > Customize Controls.
  3. Tap on the red “-” button to the left of Screen Recording
  4. Force Restart your device
  5. Open Control Center again
  6. Add Screen Recording back by tapping on the green “+” button on the left.

delete screen recording on control center

Method 3. Check for iOS Software Update

Software update fixes most bugs. Check for updates in the Software update center and update your iOS if there is.

check for software update

Problem 4: iPad Screen Recording not Stopping

Sometimes when a recording finally starts, you can’t get it to stop! Here’s how to fix this issue if you come across it:

Method 1. Tap the Red Bar to Stop Screen Recording

If you aren’t familiar with the screen recording feature, you might not know how to stop recording. To stop the recording, simply tap the red bar and it would stop recording.

Method 2. Force Restart Your Device

  1. Hold down the Home button as well as the power button.
  2. Keep holding until the Apple logo appears.
  3. Let go of the buttons and wait while your device boots up.

For iPhone 7 or 7 Plus, hold the volume down button instead of the home-button.

For iPhone 8 and up press and quickly release the Volume Up button, then do the same for the Volume Down button. Press the Side button, and hold until the display suddenly shuts off.

how  to force restart iPhone

Method 3. Fix using Fixppo

If nothing works, iMyFone Fixppo will. Follow the steps given above on how to use iMyFone Fixppo to get your device to stop recording if it gets stuck on it.

Windows version    Mac version

iPhone screen recording not working on iOS 12/11 can be fixed using various methods, but instead of trying out different methods it is much wiser to just use iMyFone Fixppo. It will definitely get your issue resolved and remove any other bugs that might ‘bug’ you later on. Try iMyFone Fixppo now by clicking the download button below/p>