“My iPhone won’t let me watch videos. All videos from YouTube, Instagram and even all apps simply won’t play. I have tried deleting them all and then downloading them again but still the problem persists. Can anyone help with this problem?”

Sometimes our phones can just fail to work as they should. The problem can either be hardware related or software related. If you dropped your iPhone, there may be a hardware component that is damaged and causing the issue. It is also quite possible that there is an app on your device that is preventing it from responding to any of your commands. Such problems are quite common and as luck would have it have simple solutions. In this article, we are going to share with you a few simple solutions you can try to fix this problem.

5 Ways to fix videos not playing on iPhone

Way 1. Force Restart the iPhone

Sometimes a forced restart of the device is all that’s needed to get it to play the videos. This action will not delete any of the data on your device. Here’s how to do it.

Step 1: Press and hold the Sleep/Wake button and the Home button

Step 2: Let go when you see the Apple Logo on the screen.


Way 2. Quit the App and Clear App Cache

If the problem is you can’t play the video on a specific app, try to force quit the app and then clear cache on it before relaunching it. Follow these simple steps to do it.

Step 1: Tap on the home button twice to see a preview of the apps you’ve been using recently

Step 2: Swipe left or right to find the app in question and swipe up to close it.

Step 3: Now go back to the home screen and relaunch the app.


If that doesn’t work, try our third solution.

Way 3. Update or Reinstall the App

Sometimes the problem could be simply that the app you’re trying to play the video on is not up to date. Updates come with bug fixes and improvements that are aimed at eliminating problems like these. Follow these simple steps to update the app.

Step 1: Launch the app store on your device and then tap on the “Updates” section.

Step 2: You can either choose to “Update All” or find the particular app and tap “Update” next to it to update the app.


Reinstalling the app could also fix any issues you may be having with the app not to mention help with an app that is freezing. To reinstall the app, follow these steps.
Step 1: You need to delete the app first. To do that, tap and hold the app until it jiggles ad you see a “X” on it.

Step 2: Tap on the “X” and select “Delete” to confirm the action.


Now, just go back to the app store, search for the app and reinstall it.

Way 4. Update the iOS

An updated iOS software will give you less problems because an update often comes with bug fixes that are designed to eliminate such issues. Therefore, it may be prudent to check for an update and install it. Here’s how to update the iPhone to the newest iOS 11.

Step 1: Connect your device to a power source and a reliable Wi-Fi network.

Step 2: Go to Settings > General > Software Update

Step 3: If an update is available, tap “Install Now.”


Way 5. Try iMyFone iOS System Recovery

If you try all the four solutions above and none of them can fix the issue and you are certain that your device’s hardware is not damaged, the problem could be software related. Therefore, it may be a good idea to use a third-party program like iMyFone iOS System Recovery to get the device working normally again. While this program will fix any issue including a device stuck in recovery mode, one that is stuck on the Apple Logo and a myriad of other issues, it does so without data loss. All the data on your device will remain intact.

iMyFone iOS System Recovery

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Key Features:

  • Not just fix iPhone stuck in recovery mode, this software can also be used to repair various other iOS issues like iOS device stuck in black screen or white screen, DFU mode, Software Update Failed errorcan't Activate iPhone/iPad, and more....
  • The best feature is that it keeps the data unaffected when using the Standard Mode. It doesn’t lead to any kind of data loss
  • It can work with all iOS devices including iPhone 7 and all iOS versions including iOS 11.

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So, what do you have to lose? Download iMyFone iOS System Recovery and then follow these simple steps to fix your iPhone.

Step 1: Install, launch this program and connect your unhealthy iPhone with the PC. Here are 3 modes for you: Standard Mode, Advanced Mode, and Exit Recovery Mode. You can try the Standard Mode at first.


Step 2: The program may need to install the latest iOS firmware on your device in order to fix it. Click on “Download” when prompted and then wait for the download process to be completed.

Step 3: Once the download is complete, iMyFone iOS System Recovery will begin fixing the device immediately, the device will restart in normal mode in a few minutes and all your problems should be gone. 


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