Uber is one of the leading taxi-hailing apps and many people depend on this platform for the everyday commute. It is bad that it doesn't work as intended and freezes frequently, thereby making the app useless.

"Uber app is very important to me. I use it to go to my office and back home. From the last couple of days, I'm facing a lot of issues in it. It freezes frequently and this leads to crashes. I'm not able to use the service due to this. Please help me in fixing this issue."

If you are facing the Uber app not working on the iPhone issue on your device, check these solutions given below.

Part 1. Situations You May Encounter If Uber App is Not Working

So, what are the situations you may encounter if the Uber app is not working on your iPhone?

  • If the app freezes, the app will not respond to your touches and taps.
  • The frequent freezing of the app will lead to crashes and make it totally unusable.
  • There may also be instances when you will not be able to open the Uber app.

Part 2. Why Uber App is Not Working on iPhone?

There are various reasons for it. Let's see some of them.

  • Sometimes the Uber app is down for everyone and not just for you.
  • Very often GPS issues on your iPhone will lead to this error.
  • The Uber app may also not work if there is insufficient memory on your device.
  • An outdated app with software bugs can also be the reason for this issue.
  • iOS glitches also may cause an Uber app or other apps not working.

Part 3. How to Fix Uber App Not Working on iPhone Issue

Now let's see the top and effective solutions for fixing the Uber app not working on the iPhone issue.

Method 1. Restart or Update Uber App

One of the simplest solutions is to close the app and then restart it after a few minutes. You can also install the latest version of the Uber app to fix software glitches.

Step 1: To update the app, go to the Apple App Store and find the Uber app.

Step 2: Tap "Update" and wait until the installation is over.

Step 3: Check if the app is working perfectly.


Method 2. Force Restart or Update Your iPhone

When the app is unresponsive, you can force restart the iPhone. This method will forcibly shut down your iPhone to solve some errors.

For iPhone 8 and later models: Press and release the volume up button and then volume down button. Now press and hold the power button until your iPhone restarts.


For iPhone 7 and 7 Plus: Press and hold the power button and volume down button until you see the Apple logo.


For iPhone 6, 6 Plus and earlier: Press and hold the power button and home button until you see the Apple logo.


You are also able to update your device to fix bugs and software glitches on your device.

Step 1: Open Settings and go to General -> Software Update.

Step 2: The iPhone will begin to search for new OS updates.

Step 3: Now download and install the update to update your device.


Method 3. Fix Uber App Not Working on iPhone without Data Loss

You can easily fix this issue using an advanced and professional third-party tool popularly known as iMyFone Fixppo. You don't have to worry about losing the iPhone data as it will be secure and safe during the fixing process.

iMyFone Fixppo is very easy to use. The user doesn't require any technical knowledge to use it to fix the iOS issues. It can fix various kinds of iOS issues with a 100% success rate. It has already been trusted and recommended by many professional websites.

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The Uber app not working on iPhone issue can be easily fixed by the Standard mode of Fixppo.

Step 1: Open Fixppo, select Standard mode and connect your iPhone to the computer to continue.

choose Standard Mode

Step 2: Next, download the relevant firmware for fixing this issue. Among the multiple options displayed on your screen select one suitable and click on Download.

download firmware under Standard Mode

Step 3: The firmware and iPhone information will be displayed on the computer screen. If the information given is correct, click on the Start button. This will start the fixing process. Once the process is over, restart your iPhone. If it fails to restart, you can try the advanced mode of Fixppo.

finished fixing your device

iMyFone Fixppo is the best tool for fixing various kinds of iOS issues including this one. Don't hesitate to try the free version of Fixppo. Download it now.

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Method 4. Reset Network Settings

Many times the wrong network settings can be the cause of this issue.

Step 1: Go to Settings -> General -> Reset.

Step 2: Tap on "Reset Network Settings".

Step 3: You will be asked to enter the passcode. Once you enter, the settings will return to factory defaults.

check-reset-network- settings

Method 5. Turn on/off Airplane Mode

This simple method can also resolve the Uber app not working on iPhone issue.

Step 1: Go to Settings -> Toggle on Airplane Mode.

Step 2: After a few seconds, toggle off Airplane Mode.


This can also be done through Control Center.

Method 6. Check the Location Services

If the GPS is turned on, you will not be able to use the Uber app properly. To make sure it is turned on: go to Settings -> Privacy -> Location Services and toggle Location Services on.


Method 7. Contact Uber Support Center

When none of the methods given above worked, contact Uber Support Center via in-app support because there might be something wrong with the App itself.


The top solutions given above will help in fixing this issue within minutes. These methods are tried and tested and will definitely get the Uber app work again. Have any questions? Ask in the comment section below and our experts will try to help you.

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