“I really need to sync my important iOS files to PC but iTunes is not recognizing my iPhone. Before now, everything was working fine until I downloaded and installed the latest iTunes on my Windows PC. Now, iTunes can’t recognize my iPhone 7 plus, and I’ve tried everything I could but to no success. I would appreciate any solution I can get from you to solve this iTunes not recognizing iPhone problem”. – Bob.
When Bob sent us this message, we felt the need to write on the issue “iTunes not recognizing iPhone” because we know that there are many other iPhone users who are facing this same issue. It’s not normal for your iPhone icon to be missing on iTunes menu bar, and if such is the case, then there is an error to be rectified. In order to help you fix such iTunes connection error, we’ve researched and discussed the best solutions to this issue.
7 Common Ways to Fix iTunes Not Recognizing iPhone Problems
Do you need a quick fix to iTunes not recognizing iPhone problem? Then, here is some quick fix to this issue!
#1. Make Sure That You have The Latest Version of iTunes.
The iTunes not recognizing iPhone problem that you’re facing can be coming from outdated iTunes. Hence, you may need to update your iTunes and the problem will fissile out eventually.
How to update iTunes on Windows PC
Step 1: Open iTunes
Step 2: Go to the Menu bar at the top of iTunes window, click on Help > Check for Updates.
Step 3: Follow the prompts to install the latest version of iTunes.
You might need to update your device driver
Sometimes, the reason why iTunes is not recognizing your iPhone may not be coming from outdated iTunes; it may be coming from your outdated iDevice driver. Hence, if you want to update your iPhone driver on Windows 10, just follow these steps.
Step 1: Go windows search bar and type “Device Drivers” and you’ll see “Update Drivers”. Click on it.
Step 2: Select your iOS device and click on the update icon at the top of the window.
#2. Make Sure That Your iPhone Is Turned on
Hey! Are you sure you are not missing a thing; have you checked to see if your iPhone is turned on? It is pertinent to mention here that iTunes cannot work on an iPhone that is switched off. So, check your iPhone again to see if it’s switched off and switch it on before connecting it to your PC.
#3. Update Your iOS to The Latest Version
Just like outdated iTunes, when you are not using the most current iOS, you may start encountering iOS errors like iTunes not recognizing iPhone. You can follow these steps to wirelessly update your iOS to the latest version.
Step 1: Plug your device into a power source and connect to a Wi-Fi network.
Step 2: Go to Settings > General > Software Update > Download and Install.
Step 3: Click on Install. Then, enter your Passcode to continue. When your update is ready, your iOS device will reboot automatically.
#4. Make Sure You are Using an Original USB Cable
Using a counterfeit or uncertified lightening connector accessory can cause iTunes to be irresponsive to iPhone, and iTunes may not even recognize your iPhone when using a bad USB cable for connection. You can refer to this write-up to learn how to identify a fake iPhone USB cable.
Nevertheless, to correct such errors, you can easily connect to your original USB cable or switch to the USB port of a different computer to know if USB is the problem.
#5. Restart Your Computer and iPhone, iPad or iPod, and Try Again
If you’ve tried all the 4 listed methods and the problem persists, you can try to restart your computer and iPhone, iPod or iPad, and try again. When that is done, iTunes will start recognizing your iPhone.
#6. Hard Reset Your iOS Device
Hard resetting your iPhones does not erase your data, it’s just a better way of getting a frozen iPhone (i.e. when your iPhone is not responding when you press the sleep/wake button) to come alive again. A hard reset is just to refresh your iPhone memory, and here are some steps on how to hard reset your iPhone.
Step 1: Press down the Home and sleep/wake button for an extended period.
Step 2: Keep pressing it down even when you see the Power-Off slider; hold until the screen goes black.
Step 3: A silver apple logo will appear, then let go. Now, your iPhone is hard-resetting!
#7. Totally Uninstall and Reinstall iTunes
By removing iTunes and its related components from your PC and reinstalling it back, you can solve the iTunes not recognizing iPhone issue. Here is how to uninstall iTunes on your PC.
How to uninstall iTunes on Windows
Step 1: Go to Control Panel > Programs and Applications
Step 2: Click on iTunes, and Uninstall on the top menu.
Step 3: Confirm that you want to uninstall iTunes complete by clicking “Yes”.
How to reinstall iTunes
Step 1: Go File Explorer > Downloads
Step 2: Find downloaded iTunes file and double click on it.
Step 3: Follow the prompts to complete the installation.
How to Effectively Manage iPhone Media Files
Do you know that there are other better ways to manage media files on iPhone? Apple Inc. has succeeded in making most of us believe that iTunes is the perfect and only solution to managing media files. If you are harboring the notion that iTunes is the best media file manager for iPhone, then you’re still missing a mark. It would be pertinent to mention that managing, organizing, exporting, syncing, sharing or transferring media files on iPhone must not be exclusively through iTunes – iMyFone TunesMate is a better alternative.
iMyFone TunesMate enables users like you to managing, organizing, exporting, syncing, sharing or transferring media files between iDevices and PC/iTunes. You can also import music, videos and other media files to iPhone, iPad or iPod from your computer/iTunes, media cards or order devices using TunesMate.
Key Features of iMyFone TunesMate iPhone Transfer
- Rebuild iTunes library to get back your music, photo or movies: TunesMate can be used to repair or rebuild damaged iTunes library to give you back your music, photos or movies.
- Free 2-way transfer between the iOS device and iTunes/PC: With TunesMate, you are free to transfer any form of the iOS file between iOS devices and iTunes/PC without any hindrance from iTunes.
- Preview and selectively sync music/photos/movies: When it comes to file transfer and management, it is usually hard to know what is being synced or not-synced on iPhone when using iTunes. However, with TunesMate, you can select all the files or just a few files to sync to your PC.
- Will not erase old data in your iPhone: Tunesmate is known for data safety and security. So, you will never get to worry about any missing media file or library.
- Both free and paid music and movies are transferable: You can share music purchased from Amazon, iTunes and other downloaded files with different iOS devices.
Steps in Using TunesMate to Transfer Music from PC to iPhone
Step 1: Launch iMyFone TunesMate on your computer, and connect your iPhone/iPad/iPod with a USB cable.
Step 2: To transfer music from iDevice to iTunes library click on the Music tab.
Step 3: Click on Add > Add Files. And now you can choose the files from PC. Once the process of adding gets completed, you will be notified that the transfer is successful.
Step 4: Click on “Ok” to close the page.