Have you been experiencing this kind of problem? When you connect your iPhone to your computer, iTunes is expected to start syncing the computer with the device automatically. However, iTunes comes on right, but freezes and doesn't recognize your iPhone. In this article, we will show you what to do when iTunes freezes when iPhone is connected.

Why Does iTunes Freeze

A similar thing happens if you start iTunes first and then connect the iPhone/iPod, the iTunes freeezes until the device is disconnected. There are several things that could cause iTunes to freeze up.

  1. The iTunes media files may be missing or corrupted on the device you're using.
  2. Failing to update iTunes before connecting your iPod/iPhone.
  3. The version of your iPhone may not be compatible for the iTunes you have.
  4. Have opened automatic sync on your iTunes.

How to Fix iTunes Freezes When iPhone Is Connected

1. Best Solution to Fix iTunes Freezes When iPhone Is Connected

You can try an iTunes repaire tool: iMyFone TuneFix. You will never face the problem of freezing when iPhone is connected! TunesFix is an iTunes manager and iTunes repairer. It has the ability to fix the iTunes connection problem. Furthermore, it can be used in optimaize your iTunes by cleaning or uninstalling your iTunes with a single click.

iMyfone TunesFix

1,000,000+ Downloads

Key Features:

  • One-click to fix iTunes connect issue.
  • Solve the problem that iTunes freezes when iPhone is connected.
  • Repair iTunes could not back up/restore iPhone because it was corrupt or not compatible.
  • Clean iTunes files or completely uninstall iTunes.

Windows version     

How to Fix iTunes Freezes When iPhone Is Connected

Step 1: Open iMyFone TunesFix, it will auto-detect your iTunes. If there is no issue of iTunes and its components, you will be in the home interface.


Step 2: Here you can choose the "Repair iTunes Connect Issues" mode

Step 3: After that, click "Repair" and it will fix the iTunes connect issue.


Step 4: If you still can't fix the problem, just try other mode like "Fix iTunes Install/Update Issues", "Repair Backup/Restore Errors". There is always a solution to your problem.

Try It FreeComing Soon

2. Update Your iTunes

Update on Windows

Step 1: Open iTunes but don't plug in your iPhone to the computer.

Step 2: Choose 'Help' option in the upper left corner of iTunes.

Step 3: Click on 'Check for Updates' and install an iTunes update if one is available.

Step 4: Close the iTunes application and restart your computer after the update is completed.

Update iTunes on Windows

Update on Mac

Do not plug in your iPhone to the computer.

Step 1: Click on the Apple icon on your Mac OS X and choose 'Software Updates'.

Step 2: Choose an update for iTunes and install it.

Step 3: Restart the computer after updates are completed.

Most of people can solve itunes freezes when connecting iphone using this methods.

3. Disable Automatic Sync

One of the common reason on iTunes freezes when connecting iPhone may be the Automatic Sync. To disable automatic sync,

Step 1: Open iTunes but don't connect your iPhone.

Step 2: Choose 'Edit' from the drop down in the upper-left corner of the iTunes application window and choose 'Preferences'.

Step 3: A dialog box will appear, choose 'Devices' tab and then check the box on the left of 'Prevent iPods, iphones and iPads from syncing automatically'.


Step 4: Press 'OK'. Connect your devices and see if iTunes still freezes.

4. Remove Any iTunes Plug-ins

If you're using Windows 7, open this folder: "C:Users[username]App DataRoamingApple ComputeriTunesiTunes Plug-ins.". If you're using Mac Os X open this folder: "/Library/iTunes/iTunes Plug-ins.". Afterwards, cut the iTunes Plug-ins folder from its where it is and paste it on the desktop. Open iTunes and connect your iPod/iPhone to the computer.

5. Launch iTunes in Safe Mode

You can also run iTunes in safe mode to see if iTunes still freezes when connecting iPhone. To do this, just simply press Ctrl and Shift at the same time and double click on iTunes. Then you can connect you iPhone to computer to see whether iTunes freezes or not.