Case 1: After updating my iPhone to iOS 10, I ran into the error “iTunes could not connect to the iPhone because an invalid response was received from the device”. I’m running MacBook with the latest iTunes.
Case 2: How to get rid of the frustrated error “iTunes could not connect to the iPhone because an invalid response was received from the device”. I once synced my new iPhone 7 with my friend’s computer, and then connected to my own PC.
If an iOS user receives the “iTunes could not connect to the iPhone because an invalid response was received from the device” error pops up on your device, it indicates that iTunes is having trouble connecting to your iPod, iPad, or iPhone.
Fix “iTunes Could Not Connect to the iPhone Because An Invalid Response”
Update iTunes & iOS
According to multiple user reports, this error most commonly appears on iOS devices that are running an older version iOS or PCs that have an older version of iTunes installed. Before trying anything, you should first update you iOS device to the most reason iOS version and install the latest version of iTunes.
Make Sure iPhone Is Unlocked
It is important to make sure that your device in unlocked if it is password protected. Tap the Home button on your iPhone and unlock the screen with your password or Touch ID.
Use a Different USB Cable/Port
Before assuming that your issue lies within you iOS device or PC, it important to troubleshoot the actual USB cord or port. Sometimes a USB cord can go bad from general wear and tear, or a port can become damaged from general use.
Reboot iPhone and Computer
In other cases, your iOS device and computer may just need to be restarted.
Reset Network Settings
All you have to do is find and tap “Settings” on your iOS device. After this, simply head to General > Reset > Reset Network Settings. After this step, you can try to reconnect. If it is still showing the error, then you have effectively ruled out any network issues.
Uninstall and Reinstall iTunes
Please keep in mind that you will lose everything in iTunes after uninstalling. Don’t forget to back up your iTunes.
What’s the Alternative Way to Sync Data between iPhone and iTunes?
As I’m sure many users will agree, having to struggle with iTunes can be a major source of frustration. It might surprise you to learn that there are plenty of free alternatives to choose from. After searching around, one of the most recommended alternatives (with features that outperform iTunes) is iMyFone TunesMate.
iMyFone TunesMate is a one-stop iPhone data transfer that will bepass iTunes restrictions and get rid of iTunes errors. It allows to freely transfer files between iPhone and computer/iTunes.
- Transfer and manage music, movies, playlists, photos, podcasts, audiobooks, TV shows, iTunes U, etc.
- Sync iTunes library to iPhone without erasing, and even without opening iTunes.
- Extract files from iPhone, and put them back in iPhone anytime.
- Simply drag and drop files between iPhone and computer.
- Rebuild corrupted/crashed/damaged iTunes library from iOS devices, or from other iTunes libraries.
Steps to Sync iTunes Music to iPhone without Loss of Songs
Step 1: Connect your iPhone to a computer which has installed the TunesMate software.
Step 2: Open TunesMate and head to “Transfer iTunes Media to iDevice” mode.
Step 3: Make sure “Music” item is selected and click on “Transfer” to continue.