iOS 13 users face various iTunes errors from time to time such as error 4014, 4013, 4005, etc. Error 9 is one of those errors and it is also the most annoying one because when it occurs, everything stops working and nothing is accessible on the connected iDevice. Mostly, iTunes Error 9 occurs when you are attempting to update your firmware.

How to Fix iTunes Error 9

There are several ways to fix this error. Read below.

1. The Best Method

Have you heard about a tool that can fix iTunes errors and many other issues? iMyFone TunesFix is just one of this kind of tools. It is an iTunes repairer and cleaner. iTunes error 9 can be fixed easily with this excellent software.

1,000,000+ Downloads

Key Features:

  • Automatically detect iTunes issues and errors.
  • Repair iTunes errors, like iTunes error 9, iTunes Error 0xE8000015, iTunes error 4013 and 100+ more.
  • Success rate up to 98%, which is much higher than other methods
  • Not only fix iTunes issues, but also clean your iTunes library and other data.
  • Completely uninstall iTunes and its related components.

Windows version    Mac version

The steps to fix iTunes error 9 via TunesFix:

Step 1: Download iMyFone TunesFix on your windows computer, install and open it.


Step 2: Once opened, it will start to detect your iTunes. If there are issues, click "Repair" to fix it.

Fix Other iTunes Problems

Step 3: If the auto-repair cannot fix iTunes error 9, you can go to home interface and choose "Fix Other iTunes Problems".

repair itunes

Step 4: Click "Repair" to let it fix your iTunes.

2. The Official Method

According to Apple’s instructions, you should try updating your iDevice again to fix iTunes Error 9.

Follow these instructions:

Step 1: Make sure you have the latest version of iTunes installed. If not, then update it first.
Step 2: Force restart your iDevice and then connect it to your computer via USB cable.
Step 3: After successful connection, iTunes will ask you to update or restore your connected iDevice. Select the Update option to proceed. iOS 13 will be reinstalled, keeping your data intact.

restore or update

If the above method doesn’t work, then you can try this:

Retry all the above mentioned steps but when iTunes asks you to update or restore select the Restore option this time. If your device is restored, then you will be able to set up your device from a backup.

3. Check USB Port and Cable

Make sure that the USB cable is properly connected to your iDevice and there is no loose connection. Also disconnect other USB cables from your computer expect for mouse and keyboard, and then reconnect your iDevice. If it doesn’t work, try a new cable.

Check USB Port and Cable

4. Check Firewall and Anti-Virus

In order to complete the sync and update job, iTunes requires proper access to its network servers, and your anti-virus may mark iTunes as a malware program because of this reason. Therefore, it is recommended that you make sure that iTunes is whitelisted in your computer’s firewall as well as set as exception in your anti-virus.

Check Firewall and Anti-Virus

5. Clearing iPhone/iPad Caches, Cookies, and Histories

iTunes error 9 may also occur if the junk files generated by Webmail, Browsing, and Safari on your iPhone are not cleared out. Clearing these will not only make your device faster but there is also a chance that the error 9 will be fixed.

Here’s how to do this:

Launch Settings app on your iDevice and navigate to Safari and then select Clear History and Website Data from the list of options.

Clear History and Website Data

6. Erase All Content and Settings

iTunes error 9 is also sometimes fixed by erasing all content and settings on your iDevice. It is recommended that you back up all your iDevice data before attempting this fix.

Follow these instructions:

Launch Settings app on your iDevice and navigate to General>Reset and then select Erase all content and settings option.

Erase all content and settings

Bypass iTunes Error 9 via Using iTunes Alternative

iTunes is notorious because of various errors and other known issues. To avoid all the hassles of iTunes includes iTunes Error 9, it would be a good idea to use an alternative iOS 13 file transfer tool. Luckily, there are several good options available. One of these options is iMyFone TunesMate. It is one of the best alternatives of iTunes that works flawlessly with all iOS 13 devices and does not have any issues like iTunes. You can use this software as your primary file transfer tool.

Umate tunesmate

1,000,000+ Downloads

Key Features:

  • Easily bypass iTunes restrictions and unknown iTunes errors (9, 4014, 4013, 4005, etc.)
  • You don’t need to launch iTunes to access files in your iTunes library when you have this tool.
  • Preview media files when selecting them for transferring. It makes your selection process easier.
  • Transfer all types of media such as videos, photos, music, etc. from computer to iDevice, iDevice to computer, iTunes to iDevice, and iDevice to iTunes conveniently.

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Steps to Transfer Music from iPhone to PC

Follow these instructions to transfer your iPhone music to your computer:

Step 1: Launch iMyFone TunesMate on your computer after you download and install the software.
Step 2: Then, connect your iPhone to PC with USB cable.
Step 3: Click on Music tab on the software and then select the songs you want to transfer.

Export to PC

Step 4: After making selections, choose Export > Export to PC, then navigate to a folder on your computer’s hard drive where you want to transfer iPhone music and choose Select Folder option. The software will start to transfer your selected iPhone music files to your PC.

Select Folder