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How to Fix “Purchased iTunes Songs Missing” and Recover Lost Songs

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Tata Davis

November 9, 2017 (Updated: November 28, 2018)

2 min read

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Today most people use iTunes in purchasing almost all of their music. This is so due to iTunes music flexibility as you can sync it all across your devices and have a listen to it even on your apple TV device. Now the problem comes in when you cannot find a track or songs you recently bought on your purchases list.

All you are left wondering is where your Apple music, films, and TV Shows have gone and how could have lost them. This issue of missing iTunes media arises to some few Apple users after iTunes update. Also, it may be caused by 3rd party apps or even accidental key press when organizing your library. If you are facing this problem, read on as this feature will show you how to recover your missing iTunes purchases.

3 Effective Methods to Find Your Missing iTunes Purchases

Method 1: Confirm Your Login Details And Use “All” Option To View Your Purchases List

Sometimes the main reason why bought media content might not be showing on your purchases list is because you have used a different account or even viewing your purchases with the option of “Not in My Library.” To fix this issue:

Step 1: Check your login and make sure you have logged in using the account you used when making the purchases. If not, log in using the correct details.

Step 2: If you are using the right details then try signing out and then sign in.

Step 3: After signing in choose Account > Purchased from the menu bar at the top of your computer screen or at the top of the iTunes window.
fix Purchased iTunes Songs Missing

Step 4: Then ensure that you Click " All " to view all the content that you have ever purchased. "Not in My Library" only shows purchased content, not on your device.
fix Purchased iTunes Songs Missing

Method 2: Confirm Your Purchased iTunes Media is Not Hidden

Apple allows one to hide purchases from iTunes store. Sometimes this feature might be advantageous especially when one buys disturbing content. However, protecting content and then forgetting about it might be the sole reason why your purchased iTunes songs are missing. Other times one might accidentally conceal bought content unconsciously. To unhide purchased iTunes music:

Step 1: Launch iTunes on your Mac or PC and then sign in with the right Apple ID if not signed in.

Step 2: From the menu bar, choose Account > View My Account.

Step 3: On the account information choose Store and then scroll down to Hidden Purchases and click Manage.
fix Purchased iTunes Songs Missing

Step 4: Choose either Music, Movies, TV Shows, Apps, or Audiobooks depending on the media content you want to unlock.

Step 5: Find the item you wish to unhide then click unhide under it. When you do this for all your hidden items then you will be able to view all your bought items on your purchases list.
fix Purchased iTunes Songs Missing

Method 3: Recover Missing iTunes Purchases with iMyFone TunesMate

If the methods above fail to work, you can try and rebuild the purchased music files back to your library using iMyFone TunesMate, a third-party software. It is an all in one management utility. It provides a one-stop solution to transfer, backup, restore and manage all media content and iOS personal files (both free and purchased) to your Windows PC, Mac, any iDevice and even iTunes. Its best features are that it allows 2-way transfer between an unlimited number of iDevices and iTunes media libraries freely without any restriction.

tunesmate iphone transfer

1,000,000+ Downloads

Key Features:

  • Works independently – Can transfer, add, backup and even restore files from computer to iPhone without opening the iTunes which allows it to circumvent most iTunes restrictions.
  • Free 2-way transfer – It overcomes the one-way iTunes transfer restriction and allows transfer of files and media content to from computer to iPhone and vice versa without any limitations.
  • Eliminates all chances of data loss – Can adds files to iPhone without overwriting the old files on your iDevice ensuring a seamless sync of your media without losing any data.
  • Supports a vast array of files – With TunesMate you can freely manage music files, movies, podcasts, iTunes U, music videos, audiobooks, home videos, and playlists without any restrictions.

Try It FreeTry It Free

TunesMate using steps on restoring missing iTunes purchases

Step 1: Using a USB cable Connect your iDevice to computer and launch TunesMate.
Purchased iTunes Songs Missing

Step 2: Choose the “Transfer iDevice Media to iTunes” option on the home interface and then click “Start” to scan for the files.
Purchased iTunes Songs Missing

Step 3: Check and select all the media files you want to restore and then click “Start” again for the files to copy, then click “Complete” and you are done.
Purchased iTunes Songs Missing

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