We received this complaint from a client and it read thus: “iOS 11 automatically updated on my phone, and all the music not purchased through iTunes disappeared from my iPhone. Is this a bug or a scheme to push me into Apple Music? Does anyone have a fix? Why did this happen and what can I do to recover my music? – Ava”
In order to fully tackle the issue “iPhone Update Deleted Music”, we’ll first explain why iPhone update deleted your music, and later proffer solutions to this issue.
The Reasons why iPhone Update deleted Music
There are many reasons why the iPhone update deleted music. We’ve listed some of them in the following paragraphs for you to understand why got missing in the first place.
- You didn’t subscribe to Apple Music directly from Apple. That’s to say ‘you are having a Music subscription on your iPhone that isn’t Apple Music.
- Check to see if “Show Apple Music” is switched off in your iPhone settings.
- iPhone update may have deleted your music because of iTunes or iCloud syncing errors.
How to Fix iPhone Update Deleted Music
The solutions to ‘iPhone update deleted music’ should come from the study of what caused the issue. Your iPhone music may be missing because “Show Apple music” is switched off, or due to iTunes or iCloud syncing error.
In any case, you need to understand where the issue is coming from so as to find a suitable solution for it.
Case 1: When the Issue is Caused by “Show Apple Music”
If you found your iPhone update deleted music, there is a possibility that the solution could be to just switch “Show Apple Music” button on. You can switch “Show Apple Music” by following these steps:
Step 1: From your iPhone Home screen, click on Settings > Music.
Step 2: Turn “Show Apple Music” switch button on.
Step 3: Off and on your iPhone before checking to know if iPhone music has been restored.
Case 2: When the Issue is Caused by iTunes Syncing Error
If you tried updating your iOS to 11.2.1 via iTunes, and you realized that your iPhone update deleted music, then the solution to restoring your songs will lie in restoring music backups through iTunes, iCloud or iPhone transfer tool.
2.1: Restore iTunes Backup
If you recently made a backup of your iPhone music to iTunes Music Library, then you don’t have anything to worry. You can conveniently fix the iPhone update deleted music problem from iTunes.
Here is how to restore iTunes backup:
Step 1: Open iTunes on your Mac or PC that you last used to back up your iPhone.
Step 2: Connect your iPhone to your PC using a USB cable. Trust the computer if requested to by entering your Apple ID and Passcode.
Step 3: Click on your iPhone logo when it appears on iTunes.
Step 4: Choose “Restore Backup in iTunes”, then look at the date and size of each backup and choose the most relevant.
Step 5: Click “Restore” and wait for the restore time to complete. Restart your iPhone, and check to see if your music has been restored.
2.2: Restore iCloud Backup
A good way to restore your ‘iPhone update deleted music’ is via iCloud. So, if you enabled iCloud backup on your iPhone, you can restore your iPhone data from your iCloud backup through these steps:
Step 1: Turn on your iPhone, and you’ll see the hello screen. You need to erase all your iPhone content before going to the next step.
Step 2: Follow the onscreen setup steps until you get to App &Data screen. Then click “Restore from iCloud Backup”.
Step 3: Sign in to your iCloud account using your Apple ID and Passcode.
Step 4: Select a backup (pick the most relevant and recent by date and size). At this point, the transfer will start. Stay connected to the progress bar to appear and complete.
2.3: Using iMyFone TunesMate to Transfer iTunes Music to iPhone
iMyFone TunesMate is a revolutionary PC/Mac based iPhone/iPad/iPod touch transfer tool that is designed to transfer and manage iOS media. It can help you to restore your iPhone backups even without iTunes.
So, with TunesMate, you don’t need to worry about missing music, iPhone update deleted music, iTunes errors, and limitations, or iCloud privacy leaks because it’s a better alternative to these iOS file transfer methods.
- Bypass all iTunes limits and errors when backing up or restoring your iPhone files.
- Transfer iTunes music to iPhone without opening iTunes.
- Would you like to sync iTunes music to iPhone without erasing the original music? Tunesmate has the right feature for this.
- Preview and selectively transfer music to iOS devices using TunesMate.
- Transfer purchased and non-purchased files between your iPhone and PC/iTunes.
- Finding it difficult to back up music with different Apple IDs on iTunes? Don’t worry, you don’t need any ID to transfer music with TunesMate.
Steps to transfer iTunes music to iPhone via TunesMate:
Step 1: Connect your iPhone to your PC/Mac using a USB cable, and launch TunesMate.
Step 2: Click “Transfer iTunes Media to iDevice”, and Tunesmate will automatically recognize the media files in your iTunes library and display them.
Step 3: Uncheck the files you don’t want to restore, and click “Transfer”. At the end of the transfer, you can click OK to complete the process.