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Effective Solutions for iTunes Match not Working

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Tata Davis

November 9, 2017 (Updated: November 9, 2017锛

2 min read

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iTunes Match is one of the Apple subscription services that enable users to access iCloud music library, which is where the music is stored on Apple devices. But recently, losts of users found their iTunes Match not working, so why it happens?

Why iTunes Match not Working

Here are some of the reasons:

  • Some users say that their iTunes Match not聽working after they had updated聽Tunes on computer.
  • Another reason is graying out of the menu when users launch the app, and some issues pertain to synchronization and uploading problems.

Regardless, we have some easy solutions you can use to try and fix them.

Solutions聽on iTunes Match not Working

1 Sign in and out of iTunes on All Devices

This is basically one of the first things you should do as it is the simplest solution and works most of the time if your iTune match is not working. Just log out of your devices and here’s how to quickly do it.

  • Open or launch iTunes on your computer.
  • Next, go to the store and then click on the account tab and then select the option of Sign Out.
  • Log out of all your devices and repeat the same steps to sign back in.
  • Check to see if your problem has been resolved.

2 Update iCloud Music Library

Another solution for iTunes Match cannot work is to update iCloud music library. Here are the steps:


  • Open or launch iTunes.
  • Then select iTunes, Preference聽and then General聽option.
  • Then, under library name, check the box for iCloud Music Library聽and then click on OK.
  • Then click on File in the menu bar, then go to Library, and click on Update iCloud Music Library.
  • Your iCloud music Library should now begin to update. Hopefully this will resolve your issues with iTunes Match.

3 Turn iCloud Music Library on and off

If the solutions provided above have not worked for you, then there is no need to lose hope just yet. This is yet another easy and simplified solution that will resolve the problem of iTunes Match聽not working. All you need to do is simply turn your iCloud music library on and off either from your PC or your other devices such as iPhone or iPad.


  • Ensure that your device is not locked, and then proceed by going to Settings.
  • Scroll down and select the music tab. Open music聽settings.
  • Scroll down to iCloud Music Library setting.
  • Disable the app by tapping the green colour button.
  • Now tap on it again and enable it.

4 Check iCloud's Service Status

If you’re getting stuck on an error that says "Sending information to Apple" then the problem is not with your application. Sometimes, Apple does these routine maintenance check on some iCloud services. So聽before getting into complex solutions or troubleshooting your problem simply check the iCloud’s service status. Here is how to do it.


  • Visit Services, Stores, and iCloud system status聽website to check the service status.
  • If the indicator is green then iCloud is running fine. You can then proceed to troubleshoot. However if it’s yellow or red then Apple is probably preparing for an update and you just have to wait awhile and check the status again.

5 How to Effectively Manage iPhone Music?

The answer to this one is astonishingly simple – iMyFone TunesMate.

iMyFone TunesMate is the best iPhone manager and iTunes alternative. It allows you to back up your device data on your computer and enables users to transfer various media files between iPhone and iTunes.

These are following key features of iMyFone TunesMate:

iMyFone TunesMate

1,000,000+ Downloads

  • You can easily rebuild your iTunes library to get all your media files back.
  • It guarantees 100% successful data synchronization with no chances of data loss.
  • Two way transfer so that you can easily transfer all your data and files between IOS devices and computer or iTunes.
  • You can preview your media and then selectively sync your chosen file.
  • It does not erase or overwrite old data stored in your iPhone.
  • The software supports the transfer of both paid and free music and movies.

Try It FreeTry It Free

With iMyFone TunesMate, you can easily manage your files. If you want to sync iTunes music to iPhone, only one-click to do it:

Step 1: Launch iMyFone TunesMate and connect your iPhone to computer.

Step 2: Choose Transfer iTunes Media to iDevice mode, it will scan the entire iTunes library and show them in a list.


Step 3: Select Music and click on Transfer.


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