Frequently Asked Questions

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Smart BLE Finder

Bluetooth devices, especially like Bluetooth earbuds easily get lost but they cost a lot of money. Smart BLE Finder will help you to find lost Bluetooth devices in seconds.

2. Which feature should I choose on the Home screen?

If it’s the first time that you use Smart BLE Finder, please select “Scan Bluetooth Devices”. If you have found the device with Smart BLE Finder before and lost it again, please select “Paired Devices”.

3. How to know if the device is the one you are looking for if the name shows Bluetooth?

If you can not find your device name in the list of scanning results, your device may have the name with “Bluetooth” and below the name you will find the unique Bluetooth ID, which you can find from the user manual.

4. What does the button “Play sound” mean?

If your Bluetooth device is within 2 meters, you can play sound to help you find device faster. In order to play sound, you need to pair your iOS device to the lost Bluetooth device first. Smart BLE Finder can only plays sound if Bluetooth devices are headphones, headsets, earbuds and speakers.

5. What to do if I forgot the pairing code?

Bluetooth device manufactures will give detailed instructions about how to pair with other devices in the user manual and include the pairing code. Most BlueTooth Devices will set the pairing code like 0000,1234,8888,or 6666. Just try to pair with these codes if you forgot it.

6. Why I can not find my device in the scanning list?

Smart BLE Finder can only find the device with power on and emit Bluetooth signal. In order to find your Bluetooth devices, You'd better try Smart BLE Finder against time.

7. Why there are no paired device but my device is paired before?

Smart BLE Finder records the device paired within this application. If your device is paired before installing Smart BLE Finder, it will be not listed in the “Paired Devices”.

8. What does “RSSI” mean?

RSSI value is used to evaluate Bluetooth signal. The value is negative. The smaller of the number, the closer the distance.

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