WhatsApp Web client is a great way to continue using WhatsApp even when you don鈥檛 have access to your device. But what do you do when your WhatsApp web is not working? We鈥檒l there are many varied reasons why WhatsApp may fail to work properly and as such many ways to fix this problem. In this article we provide you with the most effective solutions.

Reasons for WhatsApp Web Not Working

Before we get to the solutions, it is important to understand the reasons why WhatsApp web can fail to work. This way, you can choose a reliable solution and take steps to prevent the problem from occurring again. The following are some of the most common reasons why WhatsApp Web is not working;

  • When you fail to clear cookies on your browser, the browser can malfunction causing this problem and many others.
  • To use WhatsApp web, you need to be connected to the internet. Therefore network connectivity issues can also prevent WhatsApp web client from working correctly.
  • If your browser is malfunctioning for one reason or the other, WhatsApp web client may not work.

How to Fix WhatsApp Web Not Working

The following solutions should help you fix WhatsApp Web not working;

1. Check Web Client鈥檚 Server

Sometimes the WhatsApp web client鈥檚 servers can be down for maintenance or any other reason. When this happens, it will not be possible to access WhatsApp web. Go to https://downdetector.co.uk/problems/whatsapp to check whether the server is down. If it is, you鈥檒l have to wait until it is backed up again before you can use the web client.

check whatsapp web server

2. Check Browser Compatibility

WhatsApp web will also fail to work if you are trying to use it on an incompatible browser. You should therefore check your browser鈥檚 compatibility with WhatsApp web before trying to use it. If you are using Chrome, Safari, Edge, Firefox or Opera, then this doesn鈥檛 apply to you. Any other browsers including Internet Explorer may have compatibility issues with WhatsApp web.

3. Clear Browser Cookies

Corrupted browser cookies may also prevent WhatsApp web from working as it should. To clear cookies on your browser, use the following simple steps; (we are using Google Chrome as an example, but the process should be relatively the same for all major browsers)

Step 1: Click on the menu button at the top right of the browser鈥檚 window.

Step 2: Select 鈥淢ore Tools > Clear Browsing Data鈥.

Step 3: Ensure that 鈥淐ookies and other site data鈥 option is selected and then click on 鈥淐lear Data鈥 to clear cookies.

clear browser cookie

4. Check for Browser Updates

Updating your browser is one of the best ways to ensure that the browser is working correctly. To update your browser, follow these simple steps;

Step 1: Open Google Chrome and then click on the menu button (three dots) at the top right corner.

Step 2: Click on 鈥淗elp鈥 and in the options that appear, click on 鈥淎bout Google Chrome鈥.

Step 3: You should see details about the version of Chrome you are running. Chrome will download automatically if the browser is outdated.

check for browser update

5. Check Internet Connection

You may have difficulties with WhatsApp Web because you don鈥檛 have an internet connection. To use WhatsApp web, you must have an active internet connection on your computer, but most people are not aware that your device must also be connected to the internet. Confirm that you have an internet connection on your phone by visiting any webpage on your browser.

6. Reset Browser Settings

If everything you鈥檝e tried so far doesn鈥檛 work, you should try to reset the browser settings. This can eliminate some settings that could be interfering with WhatsApp web. Here鈥檚 how to reset browser settings;

Step 1: Open your browser and click on the menu (three dots) at the top right corner.

Step 2: Click on 鈥淪ettings鈥 and then select 鈥淎dvanced Tools鈥.

Step 3: Now click on 鈥淩estore Settings to their Original defaults鈥 and then click 鈥淩estore Settings鈥.

Step 4: Click 鈥淩eset Settings鈥 to delete cookies and finish the process.

reset browser settings

7. Disable Airplane Mode on Device

Because the device鈥檚 connectivity is also a factor in the proper function of the WhatsApp web client, you may be able to fix this problem by toggling Airplane mode on and off. Turn on Airplane mode on your device and then wait a few seconds before turning it on again.

turn off airplane mode

Bonus for You: Transfer WhatsApp between Devices

WhatsApp users face another problem in the management of WhatsApp data; WhatsApp data transfer from one device to another when switching devices. One of the best tools to help you move all of your WhatsApp data from one device to another is iTransor for WhatsApp. It can be useful for data transfer even across platforms, meaning you can use it to transfer WhatsApp data between iPhone to Android device.

windows version    Mac version

To use iTransor for WhatsApp to transfer WhatsApp data between devices, follow these simple steps;

Step 1: Download and install iTransor on to your computer. Launch it and in the main window, click 鈥淭ransfer WhatsApp between Devices鈥.

choose transfer whatsapp between devices

Step 2: Connect both devices to the computer using USB cables. Enable USB debugging on the Android device and unlock the iPhone to allow the program to detect the devices.

Step 3: Once the device are connected, click 鈥淭ransfer鈥 and the transfer of WhatsApp data from one device to another will begin immediately.

transfer whatsapp from iphone to huawei finished

All WhatsApp data on the destination device will be erased after the transfer, so back up WhatsApp data on this device if you need to.

Please note that all WhatsApp data on the destination device will be erased after the transfer, 聽so back up WhatsApp data on this device if you need to.

WhatsApp web can be a great alternative especially when you don鈥檛 have your device with you. But it is also prone to problems. The solutions above will help you fix most of the problems you may be having with the web client, including WhatsApp web not working. Select a solution that you trust and follow the steps to implement it fully.