User Guide of iMyFone Fixppo

Note: iOS System Recovery has been changed to Fixppo!

If your iPhone/iPad/iPod touch/Apple TV is stuck on the white/black screen, Apple logo, Recovery/DFU Mode, restarting loops, gets bricked with a frozen screen, or simply won't start, you may turn to iMyFone Fixppo for help. What's more, with Reset iDevices feature, Fixppo can even help you reset your iDevice without password. This software is designed to fix these and many other iOS/iPadOS /tvOS issues. The software comes with 4 modes, designed to drag your devices out of some tricky situations.

The Standard Mode is useful when you want to fix common issues such as "iPhone stuck" or "iPhone frozen" issues. The Advanced Mode is used in cases where the Standard Mode has failed to work or you've forgotten the passcode to your device. The third feature - Reset iDevices is developed to help you reset your iDevice easily, even in a situation where you don’t have the password. The last option is a quick solution offered by the program which helps your device enter or exit recovery mode in a single click. Whatever the iOS/tvOS problem on your iPhone/iPad/iPod touch/Apple TV, iMyFone Fixppo will get it to work correctly again.

The following simple steps will show you how to operate each mode to get the most out of this program and fix your device.

Launch Fixppo on your computer and you should see all three options in the main window. Select a mode according to your situation. The options Standard Mode and Exit/Enter Recovery Mode will not affect the data on your device, but you will lose all data if you use the Advanced Mode and Reset iDevices.

fixppo ios interface


1. Use Standard Mode to Fix iOS/tvOS Issues without Data Loss

If you don't want to lose any data, choose the Standard Mode on the Home page. This mode efficiently solves all common iOS/tvOS issues.

fixppo standard mode

Step 1. Connect your device to a computer

After you click Standard Mode, you will see the screen below. Then connect your device to your computer and click the Next button.

Note:If your device is in normal mode and running iOS 12 or later, the program may not recognize it when it is locked. Unlock your device before clicking the Next button.

connect your device to your computer

After you click the Next button,

1. if your device can be detected, the program will proceed to the next step.

2. if not, you will be asked to put your device in DFU or Recovery Mode. You can see a very clear guide on the screen. Follow the instructions. The program will proceed to the next step when your device is in DFU or Recovery Mode.

Here is how to put your device into DFU mode.

enter dfu mode under standard mode

Here is how to put your device into Recovery mode.

enter recovery mode under standard mode

Step 2. Download the firmware

Now you need to download the firmware to fix your device. The program will automatically detect the model of your device and show you all the available versions of firmware. Choose the version you prefer. Then click Download.

Note: If you want to downgrade your iOS/tvOS, check if there is an older version provided by the program. If there is, you can choose that version to proceed. Otherwise, you will not be able to downgrade your iOS/tvOS.

download firmware under standard mode

Once the firmware has been downloaded, it will automatically verify the firmware and extract software before fixing.

Step 3. Fix the iOS/tvOS issue

When everything is ready, you can start to fix your device. Check the device and firmware information. Once you confirm that everything is correct, click the Start button. If the firmware is older than your iOS /tvOS version, generally it won't affect the fix process. If it fails, try a newer version because there might be some compatibility problems.

start to fix your device

The program will automatically begin to fix the device. Don't use nor unplug your device during the process, or it may be bricked.

fixing ios issues

The process won't take long. You can check whether your device can restart normally after the fix.

finished fixing your device

If the process fails, you can retry or try Advanced Mode.


2. Use Advanced Mode to Fix Serious iOS/tvOS Issues

If the Standard Mode doesn't fix the iOS/tvOS issue, you can try the Advanced Mode. Click on the Advanced Mode from the main window. The repair process is the same as that of the Standard Mode. The Advanced Mode will erase your device in order to fully fix your iPhone/iPad/iPod touch/Apple TV.

fixppo advanced mode

Step 1. Connect your device to a computer

connect your device to a computer

Step 2. Download the Firmware

download firmware under advanced mode

Step 3. Fix the iOS issue

start to fix your device

fixing your ios

fixing successfully


3. Reset iPhone/iPad/iPod touch Easily

This feature offers two modes for you. The first one is Standard Reset, with which you can reset your iDevice in one click. However, if you forget the password for your device, then the other one Hard Reset is highly recommended. After a factory reset, you will regain access to your device with latest iOS version.

reset idevices

choose a mode to reset device

Standard Reset

Step 1. Select standard reset

Choose the mode that fits your situation. This mode is recommended when you can unlock your device.

standard reset

Step 2. Connect device to computer

After you select Standard Reset, connect your device to computer. Then enter your iDevice’s password and Trust the computer. And click the "Start" button to start the procession.

Note:The Standard Mode will erase all data and setting on your device.

start the procession

Step 3. Reset device

Your iDevice will automatically reset by iMyFone Fixppo.

resetting device

Congrats! Your device has been reset successfully. Click Done to finish the process.

standard reset successful

Hard Reset

Step 1. Select Hard Reset

Choose this mode when you cannot unlock your iDevice’s screen lock.

fixppo hard reset

Step 2. Connect device to computer via USB

After you select Hard Reset, connect your device via USB to computer.

connect your devices to computer

Step 3. Download firmware

iMyFone Fixppo will automatically detect the latest firmware version and get your device reset with it.

download firmware

The program will take some time (mainly depending on your internet speed) to download the firmware. After that, it will automatically proceed to verify and extract the firmware, which will be relatively fast.

extracting firmware

Step 4. Put device into Recovery/DFU mode.

Click Start to proceed. Then follow the instructions to put your device into Recovery/DFU Mode, so as to hard reset your device.

hard reset device

Here is how to put your device into Recovery mode.

put your device into recovery mode

Here is how to put your device into DFU mode.

put your device into dfu mode

Step 5. Hard Reset device

Fixppo will start to hard reset your device immediately. All you need to do is wait for your device to restart.

hard reset successful


4. Enter or Exit Recovery Mode by One Click

The process is very simple. With just one click, you iPhone/iPad/iPod touch/Apple TV can enter or exit recovery mode in a few seconds. This feature is very helpful when the home button or other buttons of device are broken.

enter or exit recovery mode

Enter Recovery Mode

Step 1. Connect your device to a computer

Click Enter/Exit Recovery Mode on the Home page. Connect your device to computer and click the Next button.

connect your device

Step 2. Click to enter recovery mode

As you can see on the screen below, the Enter Recovery Mode button is clickable. Click it.

click enter recovery mode

In a short while, you will see your device is in Recovery Mode.

entere recovery mode

Exit Recovery Mode

Step 1. Connect your device to a computer

The first step is the same as Enter Recovery Mode. Click Enter/Exit Recovery Mode on the Home page and plug in your device. Click Next to proceed.

connect your device

Step 2. Click to exit recovery mode

The program will show you the screen below. You will find that the Exit Recovery Mode button is clickable. Click it.

click exit recovery mode

When the process is complete, your device will restart and get back to normal.

exit recovery mode

If the process is complete and your device won't restart, try again or use Standard Mode to fix the device. Your data won't be affected using Standard Mode.

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