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  • iMyfone Umate Pro
  • iMyfone Umate
  • iMyfone D-Back & iMyfone Recovery Products
Please select the item that best describes your issue.
  • How do I turn off "Find my iPhone"?
  • What to do when the popup still appears after disabled the "Find my iPhone"?
  • What are the advantages of iMyfone Umate Pro?
  • Does it support remoting erasure?
  • What is "Erase Deleted Files"?
  • What should I do when the "Encrypted Backup File" message comes while erasing?
  • What to do when I failed to erase the data?
  • What should I do if the Camera App stops working after discontinuing the erasing process?
  • After erasing data, why the previous erased data is still existing?
  • How to use iMyfone Umate? I need guidance on using the software.
  • Why iMyfone Umate can compress your photos?
  • Will My Original Photos Disappear If Using iMyfone Umate?
  • How can I find the photo backups?
  • What to do when the connected device is not recognized by iMyfone Umate?
  • Can I use one license of iMyfone Umate on multiple computers?
  • What are the differences between Basic License and Family License?
  • Can I buy Volume License like license for 6-10 iOS devices, 10-20 iOS devices etc. for iMyfone Umate?
  • Do you provide technical support for iMyfone Umate trial users?
  • Is it secure to buy the discount iMyfone Umate from websites that aren’t yours?
  • How to get a soon reply from iMyfone?
  • What should I do if I encounter an error when using this software?
  • Why there is no junk file data of third-party apps when I clean up junk files?
  • Why third-party apps’ Junk File Clean-up is only available for iOS 8.2 and below versions?
  • How to register the program?
  • What is Large Files?
  • Why the actual amount of space saved by clearing temporary files is less than the estimated data before clearing?
  • How can I open my large files' backups?
  • What should I do when the software occur abnormity during clearing temporary files and my available storage space reduce after that?
  • Why there is update prompt but I cannot click it and update the program?
  • Why the cleaning time is so long when using iMyfone Umate to clean junk files and temporary files?
  • How iMyfone Umate clearing up temps files for iOS Device?
  • Why there are still popups showing after I delete iMyfone product and how can I stop that?
  • How to use iMyfone D-Back? I need guidance on using the software.
  • What is the difference between the trial version and the full version?
  • What are the system requirements for iPhone Data Recovery?
  • What to do when iPhone Data Recovery cannot detect my device?
  • Can I recover the data after iPhone factory reset?
  • Why does the software not find all the lost data?
  • Is it possible to install iPhone Data Recovery on iPhone or iPad?
  • What can cause the failure of detecting my device after it is connected to the program?
  • Why are some contacts shown as "unknown" in the process of SMS recovery?
  • Can iPhone Data Recovery recover encrypted iTunes Backups?
  • Can I connect and sync the device with iTunes after losing the data?
  • Can iMyfone D-Back recover data from a password locked iOS device?
  • Can iPhone Data Recovery restore data from a disabled iOS device?
  • Can you guarantee to recover my files?
  • Why should I input a password in the process of recovery?
  • Why iMyfone iPhone Data Recovery for Mac can't work in the recovery step on my Mac?
  • What to do when registration fails?
  • If iPhone screen is black or unresponsive, can I recover my data from iOS Device?
  • Why there is update prompt but I cannot click it and update the program?
  • Could iMyfone data recovery tool transfer recovered data back to iOS devices?
  • Why there are still popups showing after I delete iMyfone product and how can I stop that?
  • Why I cannot log in my iCloud account and the program always prompts "Verification failed"?
  • Why my recovered/exported conversations are displayed in messy codes when I open them in HTML?

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