Frequently Asked Questions

It depends on which attack mode you choose and how complex your password is. Mask attack is the fastest mode, while the brute-force will take longer. For more info about password attack modes, please refer to: user guide of Passper for Excel
Yes. Passper for Excel supports Windows 10/8.1/8/7/XP and macOS 10.9-13.
Based on your situation, you need to select the "Remove Restrictions" option which can get rid of any restriction from Excel 2019/2017/2016/2013/2010/2007/2003 in seconds.
Definitely no. We want to assure you that Passper is dedicated to protecting your data privacy and security, we will never use the information you submit under our current privacy notice.
No, there is no data loss that will occur during or after the password recovery or removal.
No. Our server will not keep any parts of your documents. Your Excel will be saved to the local file system. Your privacy is guaranteed.

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