Frequently Asked Questions

Please click the user icon in the upper right corner of the software interface, and a login panel will pop up for registration. Please log in with your licensed email and license code (which will be sent to your licensed email within minutes after you've purchased MarkGo from us). To buy from us, please go to the purchase page .
The free version of MarkGo includes all the same features as the paid version. The only difference is that the you can export the videos and images in the paid version. When you try to export a video or an image in the free version, a window will appear to tell you that you will need to update for this exporting feature. To export the videos or images, please upgrade your plan.
You cannot change the registered email or iMyFone ID/account. If you have forgotten your account & password, please contact our support group by email at and tell us your purchase ID. Our support group will reply and help you.
No. MarkGo can only support Windows 7/Windows 8.1/Windows 10 (64 bit OS).
Yes, MarkGo allows you to use software with its watermark removing and adding features without the need of a network connection.
To cancel the auto-renewal, please follow the simple instructions here to cancel by yourself. You can also contact our support group by email at and we will cancel for you.

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