Technical FAQs
The software is only allowed to run on one computer at a time. That is to say, you can install the software on your desktop PC and laptop, but the program can’t work together simultaneously. Below is our license policy for your reference.
Installation of the full version program under Personal License is limited to one single personal computer owned by or under control of the licensee plus one additional computer of the same owner, e.g. you have a working computer and a personal computer at home, or a desktop computer and laptop one. Please note that at a certain time only one of the copies of the program can be in use on the equipment.
With different ways to contact our support team, you are suggested to send feedback via iMyFone Support Form or via our support email (support@imyfone.com).
You are advised to give detailed information for us to handle your inquiry, such as error messages, your operation steps, and system information. All queries will be replied within 48 hours on weekdays.
Technical Center
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