Frequently Asked Questions of iMyFone D-Port Pro

When you run the program on your computer, a pop-up will appear and you can just click "Register" button and then fill in the license information you received. After that, just click "Register" and the program will be registered successfully.register iMyFone D-Port Pro 1
register iMyFone D-Port Pro 2
You can also click the menu button in the upper right corner, and then click "Register" to fill in your license information.
register iMyFone D-Port Pro 3
iMyFone D-Port Pro can back up iOS devices completely or selectively, export data from iOS devices, iTunes backups, iCloud backups, or the backups made by iMyFone D-Port Pro. Besides, it can selectively restore iOS devices from iTunes backups, iCloud backups, or the backups made by iMyFone D-Port Pro.
iMyFone D-Port can back up iOS devices and export data from iOS devices and backups, but it cannot restore iOS devices.
If you have purchased and registered iMyFone D-Port, you will see a pop-up on iMyFone D-Port which shows the main features of iMyFone D-Port and iMyFone D-Port Pro.
Just click "Upgrade to Pro" and then you will get to upgrade page on which you can download the free trial of D-Port Pro and pay for the price difference between D-Port and D-Port Pro. Our system will automatically send the license info for iMyFone D-Port Pro after the payment and then you can register it.
If you are using the free trial version of iMyFone D-Port, you will see pop-up on iMyFone D-Port which shows the main features of the free trial, iMyFone D-Port, and iMyFone D-Port Pro.
If you decide to upgrade to D-Port Pro, just click "Buy Now" which is in the bottom line of the column of D-Port Pro and then you will get to the upgrade page on which you can download the free trial of D-Port Pro and pay for it. Our system will send the license info for iMyFone D-Port Pro after the payment and then you can register the free trial of D-Port Pro with the license information.
No, the license of iMyFone D-Port cannot be used on iMyFone D-Port Pro. In like manner, the license of iMyFone D-Port Pro cannot be used on iMyFone D-Port.
No, you cannot downgrade iMyFone D-Port Pro to iMyFone D-Port on the program. They are two different programs. If you think iMyFone D-Port is better for you, you will have to download it separately.
The license for iMyFone D-Port Pro cannot be downgraded, either.
To disable the "Find My iPhone" feature, please go to Settings > iCloud > Find My iPhone, and turn it off. You will need your iCloud password to do this. If you have forgotten it, then reset your password.turn off Find My iPhone
Note: This is only for iOS 7.0.0-iOS 7.0.6.
Step 1. Go to the Settings > iCloud > Account. Here, click on delete password and then input any new password on the iCloud Account Information window, and then click on Done. If the browser prompts any warning, then click on Ok and then on Cancel to exit.
reset new iCloud password 1
Step 2. Go to Settings > iCloud > Account again, if the Description bar is not iCloud, please input iCloud and then delete it. Click Done. If the Description bar is iCloud, please delete iCould and click Done to exit.reset new iCloud password 2
After you successfully reset your password, you can now go back to your iCloud settings and disable Find My iPhone.
Are you sure the password you entered was totally right? Have you tried to log in your iCloud account on iCloud.com? And have you set two-factor authentication for Apple ID? If you have, you’ll be required to turn off the two-factor authentication for Apple ID.
Yes, you can. Just click the gear icon in the upper right corner and then select the path of exported data and backup files.
select paths of exported data and backup files 1
select paths of exported data and backup files 2
The default path of exported data on Windows computer is: C:Users/Your User Name/Documents/iMyFone D-Port Pro.
The default path of backup files on Windows computer is: C:Users/Admin.
If you have set up the paths by yourself, then you can check the exported data and backup files from the paths you selected. You can view the paths by clicking the gear icon in the upper right corner.
select paths of exported data and backup files 2

If you want to play the audio files of WeChat, you need to download and install the application "楼月微信语音播放器" on your computer. Then use this player to play the audio files.
If you want to play the audio files of WhatsApp, you need to download and install the corresponding player according to the file extension, or convert the file into the format that most players can open. For example, if the audio message is opus file, you can play it using the player foobar2000.