Like any other electronic device, at some point in its life your iPhone may get frozen. This particular iPhone problem can be quite problematic because it can be very difficult to take measures to repair the device when it freezes or crashes. In this article, we are going to look at the top ways you can use to fix a frozen iPhone.

Why Does My iPhone 6/7/8/X/11/12 Get Frozen?

The iPhone freezing issue can be caused by a software or hardware problem. Perhaps there is something wrong with the iOS, causing the device to freeze during use. It is also possible that hardware damage like liquid damage or a broken component of the device could be causing it to freeze.

Now we get to all the solutions. Here's how the solutions below compare to one another: 

Success Rate Required Time Difficulty Data Loss after Fixing
iMyFone Fixppo 100% Short Easy No
Restore in Recovery Mode 80% Long Complex Yes
Update iPhone OS Version 50% Long Easy No
Force Restart iPhone 30% Short Easy No
Charge iPhone 10% Long Easy No

1. The All-in-One Way to Fix iPhone 6/7/8/X/11/12 Frozen

When your iPhone can't respond long enough for you, the best way is to use an iOS system repair tool like iMyFone Fixppo because problems like a frozen device are often caused by a malfunctioning iOS.

  • It can be used to repair all iPhone system errors including an iPhone that is frozen, an iPhone stuck on the Apple Logo, stuck on the recovery mode or a device that simply won't function normally.
  • It is compatible with all iPhone models and all versions of the iOS firmware including iPhone 12/11, iPhone12/11 Pro, iPhone 12/11 Pro Max and iOS 14.
  • It offers two 2 different modes that you can use to repair the device with a 100% success rate. The standard mode allows you to fix the device without data loss and the advanced mode is more useful for the more serious problems.
  • It has been trusted by millions of users around the world.  

user feedback

Step 1: Download and install Fixppo on your computer and launch the program after installation. In the main window, click on "Standard Mode" since this is the most effective way to fix common iPhone issues without data loss.

Windows version    Mac version

Step 2: Now connect the iPhone to the computer using USB cables and wait for the program to recognize it. If you are running iOS 12 or earlier, you may need to unlock the device. Click "Next" to continue.

 connect your device to your computer

Step 3: Put the device in DFU/recovery mode with the instructions on the screen if it is not detected.

 enter Recovery Mode under Standard Mode

Step 4: The program will then detect the device's model and provide all the available versions of the program. Choose your preferred firmware and then click "Download". 

download firmware under Standard Mode

As soon as the download is complete, the program will immediately begin fixing the device. In a few minutes the iPhone will restart and should work normally.

finished fixing your device

Fixppo provides an easy solution that doesn't require a lot of technical knowledge of the iOS system and it has been recommended by many famous websites. You can try the free trial version now to fix this issue within minutes.

part of tech sites

Windows version    Mac version

2. 4 Other Possible Ways to Fix iPhone Screen Frozen Issue

If you would rather not use a third-party tool to fix the frozen iPhone, you can try one of the following solutions to try and troubleshoot the problem. They are not 100% successful every time, but they may work in some situations.

Way 1. Restore iPhone in Recovery Mode

You can try to restore the device in recovery mode using iTunes. The following steps will show you how: 

Step 1: Connect the iPhone to the computer using USB cables and open iTunes. When the device is connected, follow these simple steps to put it in recovery mode: 

For iPhone 8 or Later - Press and hold the Power (side) button and one of the volume buttons until you see "Slide to Power off" appear on the screen. Drag the slider to turn off the device and the hold the top button until you see the recovery mode screen.

For iPhone 7 and 7 Plus - Press and hold the Side button until "Slide to Power off" appears. Drag the slider to turn off the device and then hold the Volume Down button until you see the recovery mode appears screen.  

For iPhone 6s or earlier - Press and hold the power button until you see "Slide to Power off". Drag the slider to turn off the device and the press and hold the Home button until the recovery mode screen appears.

Step 2: iTunes will detect the device in recovery mode. When prompted, choose to "restore" the device and wait while iTunes restores the device and it exits recovery mode.


Way 2. Use iTunes to Update iPhone OS Version to The Latest

Updating your device is one of the simplest ways to fix software issues. With a device that's frozen, the only way to update it is via iTunes. To update the iOS using iTunes, follow these simple steps: 

Step 1: Open iTunes on your computer and ensure that you are running the latest version of iTunes. If you aren't take a moment to update iTunes before proceeding.

Step 2: Connect the iPhone to the computer using USB cable.

Step 3: If updates for your device are available, iTunes will ask you to "Download and Update". If you see the message asking you to update the device, click on the iPhone icon and select "Check for Updates".


Way 3. Force Restart Your iPhone

A force restart might also work to fix an iPhone that is unresponsive or frozen. Here's how to force restart your device: 

iPhone 8 or later - Press and then quickly release the Volume up button and press and quickly release the volume down button. Press and hold the Power button until the device restarts.


iPhone 7 or 7 Plus - Press and hold the power button and the volume down button until the Apple logo appears.


iPhone 6 and earlier - Press and hold the power and the home button until you see the Apple logo.


Way 4. Charge iPhone for at Least 30 Minutes

Sometimes the iPhone is frozen simply because it is not charged. Therefore before you try any invasive fixing procedures, try to simply charge your device for 30 minutes without trying to use it. You may be surprised when the device powers on like normal after charging.


3. Contact Apple Support Center for Hardware Repair

If all the solutions above fail to fix the device and if it especially doesn't show up in iTunes, then there is a strong possibility that some hardware components on the device are damaged. It is worth noting that even a tiny amount of liquid can cause untold damage that could cause various issues including this one. The battery, the processor and other important components could be damaged which why the iPhone is unresponsive.

In this case, the only viable solution is to contact Apple Support Center or make an appointment with the nearest Genius Bar to get the device repaired.


The solutions above are all viable fixes for an iPhone that keeps freezing. Choose the best solution for you based on your circumstances or a method that you trust will fix the device without causing further damage. As usual, we love to hear from you, so share your thoughts, comments and questions in the comments section.

Windows version    Mac version