The simple and usual way to reset iPhone to factory settings can be found in Settings. But also, we often meet some situations which lead to factory resetting failure. There could be a number of reasons why you can’t reset iPhone to factory settings. In other word, why you phone won't reset? Let’s take a look at a few of the reasons and possible solutions below:

Part 1: Why Can't Reset My iPhone to Factory Settings?

Here are a few of the problems that can cause you to be unable to reset your iPhone to factory settings:

reset iphone to factory settings
  • You don’t have the passcode to the iPhone. For example, if you bought the iPhone from someone else, part of the resetting process may require you to input their passcode. If you don’t know it, then your iPhone won't reset.
  • You don’t have the iCloud password when Find My iPhone is enabled on your device.
  • A connection problem. Whether you’re connecting through the network or through your USB cable to iTunes, if there’s a hardware problem and the connection isn’t working, you may be unable to do a factory reset.
  • An error with iOS or iTunes. Sometimes there are just bugs that prevent you from being able to reset your phone.


Part 2: A Useful Way to Factory Reset iPhone with Software

As a professional iOS system repair tool, iMyFone Fixppo here is able to reset your iPhone to factory settings with or without passcode.

Within 3 steps, you can get a new iPhone when you can't reset your iPhone to factory settings with the iPhone settings.

ios system recovery

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Simple Steps to Permanently Reset iPhone:

Step 1: Download and install iMyFone Fixppo, then connect your iPhone to your computer and launch the software.

Step 2: Under the Reset iDevices, choose Standard Reset when remember the passcode or the Hard Reset when don't know the passcode.

choose standard reset iphone to factory settings

Step 3: When your device is detected, click Start Standard Reset. In a few seconds, your iPhone will be reset and restarted successfully.

start standard reset device

See? That's how you can reset your iPhone to factory settings with Fixppo. Download to have a try now!

standard reset successfully

Part 3: Other Tips about Why You Can't Reset iPhone to Factory Settings

1. Restart Your iPhone

If it’s an iOS problem, you may be able to fix it by simply restarting your iPhone and then trying to do the reset again.

restart iPhone

Do you want to know the difference between reset all settings and erase all content and settings? This article have all the information.

2. Make Sure the Network Connection is Good

Check the network connection and make sure your WIFI is working. If you’re using your USB cable and connection to iTunes, swap it out for a newer one to make sure that that’s not the problem.

check network connection

3. Update iOS and iTunes

Try updating your version of iOS if there’s an update available. Similarly, check for updates in iTunes if you’re using iTunes to do the reset.

update ios

4. Ask The Previous Owner to Erase Remotely

Of course, if the problem is that you don’t have the credentials to reset the iPhone, ask the previous owner for the passwords, or ask him to remotely reset the iPhone through his iCloud account.

erase iphone through icloud

5. Restore iPhone to Factory Default from iTunes

Finally, you can try an iTunes restore. If it’s not giving you any trouble, you can connect your iPhone to iTunes, then click on your device in iTunes. On the Summary page, click Restore iPhone, then just follow the instructions while your phone restores itself, restarts, and then syncs.

restore iphone in itunes

Part 4: Using iMyFone Fixppo vs. Using Settings App

On the above parts, we have known both the way to factory reset iPhone via software or via settings app. Though we have a rough idea that Umate Pro is a better choice for us, but we still be able to show some data by comparing the two to know more clearly that why Umate Pro is the best choice in resetting iPhone.

via iMyFone Fixppo via Settings
Success rate 100% 85%
Possibility of Data Recovery No Yes
Speed Very Fast Medium
Invisible Files Detection Yes No

After the competition, we truly confirm that iMyFone Fixppo is better. Let's have a free trial on this fantastic data eraser. If you have any questions, please leave comments below.