Are you losing WhatsApp data on your device? There is no need to be worried. With iMyFone ChatsBack, you can quickly recover your lost WhatsApp data on iOS and Android devices in 4 ways: from Device Storage, from Google Drive, from iTunes, and Scanning Records previously kept in ChatsBack.

To get started, simply launch ChatsBack on your computer. There are four modes on the main interface. Select a mode according to your situation. The following steps will show you how to recover WhatsApp data.

 

Mode 1: Recover WhatsApp Data from Device Storage

Select the "Recover WhatsApp Data from Device Storage" mode, with which you can find all local data and recover recent data records.

Step 1. Connect Device to Computer

Connect your device to the computer via USB cable. Please allow the "USB debugging" on Android device or hit "Trust this computer" on iPhone/iPad when these pop-up windows prompt. Before you click the "Start" button, you can choose where to save the device data.

Step 2. Scan Device Data

Then we move on to the scanning process. The following steps differ according to your device model (iOS or Android device).

For Android Device

ChatsBack starts to scan and fetch your device data, which will be stored to History Records, so that you can retrieve these data someday even when your device is completely reset. When the scaning completes, hit "Next" to proceed.

To analyze the database, ChatsBack need you to grant the permission. First, ChatsBack will load the files to prepare the environment for data analysis.

Then you need to enter the country code and phone number of the WhatsApp database you choose. WhatsApp will send an SMS messgage to verify your phone number.

When the verification process completes, ChatsBack will calculate the related keys to analyze the database.

Finally, the program will analyze the database you choose. After that, you can directly head to Preview and Recover Data.

For iOS Device

Select the WhatsApp type you want to recover data from. Then hit "OK" to proceed.

ChatsBack starts to access your device data. This information will be analyzed by the program afterwards.

Step 3. Preview and Recover Data

All recoverable data will be shown as the images displayed below. You can choose to recover these data to your handset or computer.

If you click the "Recover to PC" option, you need to select the file format and where to save it. Hit "OK", and then ChatsBack will export the file to the location you choose. Depending on the size of file and speed of network, the export takes time accordingly.

If you choose "Recover to Device", you need to make sure your iOS/Android device is recognized by the computer. Click "Start" to proceed.

For Android Device

In order to recover the data to your device, ChatsBack will install an old-version WhatsApp on your device.

Note

The installation of the old-version WhatsApp begins. In case of unexpected failure, you should unlock your device and follow the instructions.

ChatsBack will process the files.

Shortly, your data will be recovered. Log into your WhatsApp account and you'll see the recovered data. After login, make a local backup and update WhatsApp to the latest official version.

For iOS Device

First of all, Find My iPhone has to be turned off. Please note that WhatsApp data on the target device will be erased after the recovery process completes. Therefore back up your data first. Hit "OK" to proceed.

Follow the instructions to turn off your iPhone's Find My iPhone feature.

Then go to App Store to download the WhatsApp App.

ChatsBack will start to process the files. Shortly, your device will restart and your data will be recovered.

 

Mode 2: Recover WhatsApp Data from Google Drive

Step 1. Log In Google Drive and Access Data

Choose "Recover WhatsApp Data from Google Drive", and then log in your Google Account.

Authorize your Google account so that this program can have access to your Google Drive data. Make sure your two-step verification is off before the authorization.

Next, ChatsBack will load your Google Drive data. You can download the file to your computer. According to the size of the data, and your network speed, the process is fairly fast.

Step 2. Scan Google Drive File

To analyze the database, ChatsBack need you to grant the permission. First, ChatsBack will load the files to prepare the environment for data analysis.

Then you need to enter the country code and phone number of the database you choose. WhatsApp will send an SMS messgage to verify your phone number.

After your information is verified, ChatsBack will calculate the related keys to analyze the database.

Finally, the program will analyze the database you choose.

Step 3. Preview and Recover Data

All recoverable data will be shown as the images below. You can choose to recover these data to your handset or computer.

Recover to PC

If you click the "Recover to PC" option, you need to select the file format and where to save it. Hit "OK", and then ChatsBack will export the file to the location you choose. Depending on the size of file and speed of network, the export takes time accordingly.

Recover to Device

If you choose "Recover to Device", ChatsBack will install an old-version WhatsApp on your device, follow the instructions to proceed. Please note that WhatsApp data on the target device will be erased after the recovery process completes. Therefore back up the data if necessary.

The installation of the old-version WhatsApp begins. In case of unexpected failure, you should unlock your device and follow the instructions.

ChatsBack will process the files. Shortly, your data will be recovered. Log into your WhatsApp account and you'll see the recovered data. After login, make a local backup and update WhatsApp to the latest official version.

 

Mode 3: Recover WhatsApp Data from iTunes Backup

Step 1. Load and Analyze Data

When you enter this module "Recover WhatsApp Data from iTunes ", the program will scan and load your iTunes backup data.

Then you can see the information of your device. Click "Next" to analyze the backup file.

ChatsBack starts to anaylze the data. When it's done, you can preview the data.

Step 2. Preview and Recover Data

All recoverable data will be shown as the images below. You can choose to recover these data to your handset or computer.

Recover to PC

If you click the "Recover to PC" option, you need to select the file format and where to save it. Hit "OK", and then ChatsBack will export the file to the location you choose. Depending on the size of file and speed of network, the export takes time accordingly.

Recover to Device

If you choose "Recover to Device", you need to make sure your device is recognized by the computer. Click "Start" to proceed.

Fist of all, Find My iPhone has to be turned off. Please be noted that WhatsApp data on the target device will be erased after the recover. Therefore back up the data first. Follow the instructions to turn off your iPhone's Find My iPhone feature.

Then go to App Store to download the WhatsApp App.

ChatsBack will start to process the files. Shortly, your device will restart and your data will be recovered.

 

Mode 4. Recover WhatsApp Data from History Records

In this module, ChatsBack does not even need to scan your device storage, Google Drive or iTunes backup. You can recover your data that previously stored in ChatsBack.

Step 1. Load and Select Database Backup

The program automatically load the history record on ChatsBack. Select the one you want to recover and click "Next" to proceed. Besides, you can encrypt these records and only you can recover the data. If you don't want these data to be kept in the program anymore, click the "Bin" log to delete them.

Step 2. Analyze Backup Data

Then we move on to the scanning process. The following steps differ according to your device model (iPhone/Android).

For Android Device

ChatsBack starts to scan and fetch your device data, which will be stored to History Records. This way you can retrieve these data someday even when your device is completely reset. When the scaning completes, hit "Next" to proceed.

To analyze the database, ChatsBack need you to grant the permission. First, ChatsBack will load the files to prepare the environment for data analysis.

Then you need to enter the country code and phone number of your chosen database. WhatsApp will send an SMS to verify your phone number.

After your information is verified, ChatsBack will calculate the related keys to analyze the database.

Finally, the program will analyze the database you choose. After that, we can directly head to Preview and Recover Data.

For iOS Device

ChatsBack starts to access your historical backup data, which will be analyzed by the program afterwards.

Step 3. Preview and Recover Data

All recoverable data will be shown as the images below. You can choose to recover these data to your handset or computer.

Recover to PC

If you click the "Recover to PC" option, you need to select the file format and where to save it. Hit "OK", and then ChatsBack will export the file to the location you choose. Depending on the size of file and speed of network, the export takes time accordingly.

Recover to Device

If you choose "Recover to Device", you need to make sure your device is recognized by the computer. Click "Start" to proceed.

For Android Device

In order to recover the data to your device, ChatsBack will install an old-version WhatsApp on your device, follow the instructions to proceed. Please be noted that WhatsApp data on the target device will be erased after the recover. Therefore back up the data first. Hit "OK" to continue.

The installation of the old-version WhatsApp begins. In case of unexpected failure, you should unlock your device and follow the instructions.

ChatsBack will process the files. Shortly, your data will be recovered. Log into your WhatsApp account and you'll see the recovered data. After login, make a local backup and update WhatsApp to the latest official version.

For iOS Device

Fist of all, Find My iPhone has to be turned off. Please note that WhatsApp data on the target device will be erased after the recover. Therefore back up the data first. Hit "OK" to proceed.

Follow the instructions to turn off your iPhone's Find My iPhone feature.

Then go to App Store to download the WhatsApp App.

ChatsBack will start to process the files. Shortly, your device will restart and your data will be recovered.