Why is My Apple ID Greyed Out on iPhone? How to Fix it?

Question

"Why is my Apple ID greyed out? I changed password a few days back, but after changing the password, whenever I am in Settings, the Apple ID is greyed out; Messages, FaceTime, and even App Store do not work. I need help."

Apple ID greyed out on iPhone, or iPad happens usually because the ability to make changes to accounts is blocked. To solve this issue, read on for ways to do so, courtesy of this expert blog.

There are a few potential reasons why is my Apple ID grayed out:

All you need to do to fix "my Apple ID is greyed out" is to allow the use of your screen time password and then sign in to set up your Apple ID.

1 Use Screen Time Passcode to Fix Apple ID Grayed Out

When your Apple ID greyed out or you can't access Apple ID on iPhone, you may want to know how to unlock Apple ID in Settings. Check this way and here are steps to fix Apple ID is greyed out on iPhone:

Step 1: On your iPhone, open the Settings app.

Step 2: In Settings, click Screen Time.

Step 3: Click Content & Privacy Restrictions.

Step 4: Enter your Screen Time/Restrictions Passcode.

Step 5: Click Account Changes.

Step 6: Toggle the switch from Don't Allow to Allow.

This method is simple but requires the Screen Time/Restrictions passcode, then can answer the how to unlock Apple ID in settings question.

2 With LockWiper to Fix Apple ID Greyed Out in Settings

If you want to fix Apple ID greyed out issue using a simple and unrestricted method, then you should try the best Apple ID removal tool - iMyFone LockWiper.

LockWiper helps users to remove Apple ID greyed out without any password so that users can log back into anotehr Apple ID and fix the problem without any complicated tricks but only simple operations.

Key Features of Apple ID Remove Tool

• Remove grayed out/disabled Apple ID and it supports iOS 17/iOS 18.
• Apart from Screen Time/Restrictions passcode, delete Remote Management lock.
• After bypassing Apple ID, you have full ownership of the device and cannot be tracked.
• Remove every lock type just in 10 minutes, including 4-digit/6-digit password, Face ID and Touch ID.

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Use LockWiper to remove Screen Time lock and delete greyed out Apple ID:

Step 1. Start the program on your computer and then select the Screen Time Passcode mode.

Step 2. Next, connect the device to your computer using a USB cable. Trust the computer on your device, if you haven’t done that in the past. Here are 2 cases.

Step 3. If your iDevice is on iOS 12 or higher, hit the Start to Unlock button. This should begin the operation to remove Screen Time passcode without data loss.

For iDevices on iOS 11 or below, also hit the Start to Unlock button. This should begin the procedure to recover the Restrictions passcode.

Finally, as LockWiper has cleared the Screen Time passcode, next you can start to follow the procedure in method 1 to fix the Apple ID greyed out issue.

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3 Change Password to Fix Apple ID is Greyed Out

Apple ID can be applied to reset your Screen Time passcode. This is only feasible for the iOS 13.3 version and later. Therefore, if you've updated your iOS version to the latest version, you can reset the Screen Time passcode.

Step 1: On your iPhone, open the Settings app.

Step 2: In Settings, click Screen Time.

Step 3: Click Change Screen Time Passcode.

Step 4: On the Change passcode page, click Forgot Passcode?

Step 5: You'll be required t to enter the Apple ID. Enter it.

Step 6: Now you can enter a new screen time passcode.

Step 7: Then follow the procedure in method 2 to fix the Apple ID greyed out issue.

4 With Apple System to Solve Can't Access Apple ID

Check the Apple System Status Page which provides valuable information about any ongoing maintenance work or service disruptions, and it gives you an overview of the current status of Apple's services.

• Once access the Apple System Status Page, pay attention to the Apple ID list.
• Look for the presence of green dots next to your Apple ID.
• If the dots are green, it indicates that everything is working smoothly, and there is no cause for concern.
• However, if the dots are not green, it implies that there might be an issue with your Apple ID, and it's time to reach out to Apple's customer service for assistance.

By keeping an eye on the Apple System Status Page and promptly addressing any issues with your Apple ID, you can ensure a seamless and hassle-free Apple experience.

iMyFone LockWiper

Free download now to remove Apple ID grayed out on iPhone without password.

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5 Reset Settings to Fix Greyed Out Apple ID

The answer to how to unlock Apple ID in Settings is to reset all settings on your iPhone, which can help resolve Apple ID greyed out, provided you've checked and confirmed that there are no ongoing service interruptions on the Apple Services page.

Step 1. Open the Settings on your iPhone and navigate to the General section. Within the General settings, locate and tap on Reset.

Step 2. Enter your passcode to proceed with the reset. Enter your passcode when prompted. Confirm your decision by tapping on Reset All Settings once again.

Step 3. Your iPhone will now begin the reset process, which may take a few minutes. Ensure that your device remains powered on during this time.

6 Check Internet to Solve My Apple ID is Greyed Out

One common culprit is a loss of Wi-Fi co nnectivity, which can hinder the functionality of your Apple ID, make it greyed out.

• Check your Wi-Fi connection.
• Open the Settings and navigate to Wi-Fi settings. Ensure that the Wi-Fi switch is turned on and select a reliable network from the available options.

1 Why can't I sign in to iCloud on my iPhone?

If your iCloud or Apple ID is greyed out on your iPhone, it is likely disabled. You will need to reset the password or remove and re-add the account. If it doesn’t work, please follow the Part 2 methods.

2 I keep getting an "incorrect password" error for my Apple ID. What should I do?

Try resetting your password at iforgot.apple.com. Also double-check that caps lock is not enabled when you enter your password.

3 My Apple ID was working fine yesterday but now it's grayed out. What happened?

This can occur if Apple detects suspicious activity and disables the account. Check your email for any notices from Apple about security resets.

While Apple ID greyed out is a big problem, in most cases, if you have the iPhone pasword, you can easily fix it by resetting your password, updating software or removing and reading the account.

If you lost the password, try iMyFone LockWiper, this is a professional Apple ID removal tool that can help you remove Apple ID greyed out and re-sign you account.

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Article by

Josh Levine

Josh Levine, an expert and writer specializing in IT technology and software, is enthusiastic about helping people solve smart phone issues and sharing useful solutions.