Why is the Apple ID greyed out on iPhone? My iPhone runs iOS 13.2, but I changed my password a few days back. After changing the password, whenever I am in Settings, not only the Apple ID is greyed out; Messages, iCloud, iTunes, FaceTime, and even App Store do not work. I need help with this problem of iCloud grayed out on iPhone, please.

Also, Messages asks me to log in, but then it does not show my current email address. The worst part is that I cannot change any of these. My other devices work correctly and show up on the Find My iPhone website, but not this iPhone."

apple id grayed out

Apple ID greyed out on iPhone, iPad, or iPod touch happens usually because the ability to make changes to accounts is blocked. To solve this issue, you just need to set up to allow them with your Screen Time passcode.

Part 1. Fix Apple ID Greyed out - Use Screen Time Passcode

When your Apple ID greyed out, your first line of thought will be to speak with Apple Tech Support. However, the method for resolving Apple ID greyed out is an easy trick. Here is what to do:

Step 1: On your iPhone, open the “Settings” app
Step 2: In Settings, click “Screen Time”.
Step 3: Click “Content & Privacy Restrictions”.

apple id greyed out

Step 4: Enter your Screen Time/Restrictions Passcode.
Step 5: Click “Account Changes”.
Step 6: Toggle the switch from “Don’t Allow” to “Allow”.

apple id greyed out

This method is simple but requires the Screen Time/Restrictions passcode. What if you forgot the passcode, can you fix the Apple ID greyed out issue without data loss? Definitely yes. Below is how to remove or find Screen Time/Restrictions passcode without data loss. Then you can fix the grayed-out Apple ID banner with ease.

Part 2. Fix Apple ID Greyed out - with iMyFone LockWiper

If you want to step it up to a specialized tool to fix Apple ID greyed out, then you can get an unlocker. The best unlocker, hands down, is one called iMyFone LockWiper. LockWiper is a fantastic toolkit that is equipped with all you need to fix common iOS lock issues on iPads, iPhones, including iCloud ID greyed out. What else? This software keeps your data intact during and after the operation. Rather than some trick, LockWiper will directly remove the Screen Time/Restrictions passcode and hence fix your Apple ID greyed out problem.

lockwiper unlock iphone passcode

1,000,000+ Downloads

Key Features:

  • 1. You’ll experience no data loss after repairing Apple ID greyed out with LockWiper.
  • 2. Apart from Screen Time/Restrictions passcode, LockWiper also works for all kinds of screen locks.
  • 3. It can remove Apple ID. You have full ownership of the device and cannot be tracked.
  • 4. It can also help remove every lock type just in a few minutes, including 4-digit/6-digit password, Face ID and Touch ID.

How to use:

Step 1. Start the program on your computer and then select the “Screen Time Passcode” mode.

iMyFone LockWiper screenshot

Step 2. Next, connect the device to your computer using a USB cable. “Trust” the computer on your device, if you hadn’t done that in the past. Here are two cases.


Step 3. If your iDevice is on iOS 12 or higher, hit the “Start to Unlock” button. This should begin the operation to remove Screen Time passcode without data loss.

remove passcode

For iDevices on iOS 11 or below, also hit the “Start to Unlock” button. This should begin the procedure to recover the Restrictions passcode.

recover passcode

Finally, as LockWiper has cleared the Screen Time passcode or recover the Restrictions passcode, you can will start to follow the procedure in Part 1 to fix the Apple ID greyed out issue.

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Part 3. Fix Apple ID Greyed out - Use Apple ID

You might be familiar with Apple ID; but do you know that it can be applied to reset your Screen Time passcode? This is only feasible for the iOS 13.3 version and later. Therefore, if you've updated your iOS version to the latest 13.3/13.4, you can reset the Screen Time Passcode. Just follow the guide below:

Step 1: On your iPhone, open the “Settings” app.
Step 2: In Settings, click “Screen Time”.
Step 3: Click “Change Screen Time Passcode”.

screen time

Step 4: On the Change passcode page, click “Forgot Passcode?
Step 5: You’ll be required t to enter the Apple ID. Enter it.

reset screen time

Step 6: Now you can enter a new screen time passcode.
Step 7: Then follow the procedure in Part 1 to fix the Apple ID greyed out issue.

Extended Reading: Things You Need to Know about iOS 13.3/13.4

iOS 13.3 and iPadOS 13.3 were updated on December 10th, 2019. iOS 13.3 adds premium features to iOS 13.2 like: iOS 13.3 fixs multitasking bug from 13.2; in the Screen Time app, parental controls enable parents to set limits for phone calls, messages and Face Time calls for children; there are new layouts for Apple news and it's easier to like or dislike stories with a tap; you can turn off Memoji/Animoji Stickers from being displayed on the Emoji keyboard in "Settings > General > Keyboard", etc. But here what I want you to know is that you can use Apple ID to reset the Screen Time passcode with iOS 13.3 or later.

However, many iOS devices have been obsolete. Being "obsolete" means your iPhone, iPad, or iPod touch is unsupported by Apple and cannot receive iOS updates anymore. Below are the models that are not compatible with iOS 13.3 or later:

  • iPhone 6 Plus and earlier models (Phone 6S/6S Plus/SE are still compatible);
  • iPod touch 6th generation and before(only the 7th-gen gets iOS 13);
  • iPad mini 2, iPad mini 3, iPad Air and earlier models.
  • For models like iPhone 6S/6S Plus and etc., though iOS 13.3/13.4 are available, it is not good news to upgrade, as the newest version may be a disaster to your device. Worse still, you cannot downgrade the iOS or iPadOS when you find that it's not good. So be cautious before you update to iOS 13.3 or the later. However, you can still solve the "Apple ID grayed out" issue without iOS 13.3/13.4 with iMyFone LockWiper: Remove Screen Time passcode and then switch the "Account Changes" from "Don't Allow" to "Allow".

    Below is a brief comparison between the above two methods for resetting Screen Time passcode:

    Work Or Not
    Working Principle
    iOS version
    Suppoted Models
    All Versions
    All Models
    Apple ID
    Only 13.3 and later
    Newer Models

    You may also like: [2023] Easily Remove Apple ID from iPad without Password – iOS 14 Supported


    The above methods are the most popular ways to repair the common problem of Apple ID greyed out. Using Apple ID may or may not work, depending on your unique scenario and your device OS. The technique we recommend here is using the program iMyFone LockWiper. Besides, if works for many more iOS locks, so it’s a handy tool to have.