We can totally understand the pain and frustration you undergo when you are trying to backup your iOS device data onto your computer or restore an iTunes backup to your iPhone, and suddenly the iTunes could not back up or restore the iPhone because an error occurred while reading or writing. Fret not! Since, this problem is prevalent mostly during data backup and restore using iTunes, we would like to assist you to fix the problem with the following solutions.
1. Try an iTunes Alternative
To find quick and easy fixes to resolve this annoying iTunes error that stops your iPhone from backup and restoring, we recommend the best alternative to iTunes for the same purposes without getting. iMyFone D-Port Pro is an awesome tool supporting multiple data types while performing full or selective data backup or restore.
It is a free backup tool for iOS devices. You can not only use it to separately backup WeChat, messages,WhatsApp without backing up the whole iPhone, but also restore these apps instead of the whole backup to your iPhone. It supports all iOS devices including iPhone 8 and iPhone X. iOS 11.3 is also supported now.
Step by Step Tutorial
Make sure to download the iMyFone D-Port Pro software via its official website. Install and launch the software onto your Windows or Mac computer.
- For Backup:
You are required to tap on the Backup & Export from Device tab from the left panel on the main screen window of iMyFone D-Port Pro. Then select 'Make a Full Backup' option. If you want to backup only messages, you can just choose that option.
The system will detect your iPhone automatically once you connect it to your computer through a lightning cable. After that, you are required to click on 'Back Up' button at the down-right corner.
The will then start making the messages backup and it will soon finish the process.
- For Restore:
From the main screen of iMyFone D-Port Pro, hit the 'Restore Backup to Device' tab from left panel and then select an iTunes backup. Click 'Next' then.
You can choose to restore a full backup or partial backup.
If you choose to restore a partial backup, then you will be prompted to select the data type that you want to restore.
Once the data is scanned, you are required to click on 'Restore' to proceed. The tool will then start restoring the data type you selected back to your iOS device.
Make sure to keep your iPhone and computer connected throughout, in order to prevent any accidental data loss or system breakdown. Once the backup or restore process is complete, you will see a message on the iMyFone D-Port Pro main screen saying 'The data has been backed up/restored successfully'. Hit on OK or Done respectively to finish the process and you're good to go now.
2. Other Solutions to Fix iTunes Could Not Backup or Restore
Apart from iMyFone D-Port Pro we would like to introduce you to the following solutions in order to troubleshoot the problems with iTunes. As iTunes could not backup or restore the iPhone because an error occurred while reading from or writing to the iPhone, these solutions would help you to a great extent in minimizing any kind of inconvenience for you while restoring or backing up iPhone data.
2.1. Update iTunes
When iTunes could not backup or restore iPhone, the out-dated iTunes might be the reason. Ergo, we advise you to check if the iTunes is updated. If not, update it right away to get the backup and restore process done smoothly. Here is how you can do this. Follow the steps according to the PC you own.
- Launch iTunes and click on 'Help' from the menu bar.
- Choose 'Check for Updates' and install the latest iTunes' version if any updates available.
- Go to the 'App Store' in your Mac.
- Now, choose 'Updates' option at the top.
- Look if there is any update present. If yes, then make sure to install it.
2.2. Delete or Move the Old iTunes Backups
You can either delete or move the old backup files from iTunes to fix this issue. Deleting corrupted backups will make iTunes work for you.
- For Windows, go to 'Edit' > 'Preferences' > 'Devices' > 'Delete Backup'.
- And for Mac, open 'iTunes' > 'Preferences' > 'Devices' > 'Delete Backup'
If you don't want to delete the files, just right click on the backup file and click on 'Show in Finder' option and simply move that particular backup file to some other location.
2.3. Try Another Computer
Maybe the computer you are making use of is the culprit. You can try the backup process using another computer. This should work if the problem is with the system. Take help from your friend by borrowing his/her computer.
2.4. Clean the Space of Your Computer
If still you get the pop-up error "The iTunes could not backup the iPhone because an error occurred while reading from or writing to the iPhone", please note that iOS backups take at the minimum of 1 or 2 GB space. Considering this, we would like to suggest you to free up your system's space. Make sure to clear up at least 5 GB space in your system.
2.5. Using iCloud
Here is the last recommendation. You can try iCloud for backup and restore if iTunes could not backup or restore iPhone due to reading and writing error. However, iCloud only offers 5GB of storage which could also restrict you to backup data beyond this size. The solution is, you can purchase more space if you have the more data than 5 GB. This method is a little time consuming. Another thing you should bear in mind is that iCloud backup process will need a stable and powerful internet connection. Therefore, you should take help of iCloud as a last resort if iTune fails to make backup due to reading/writing error.