Why Is App Store Asking for Password Instead of Face ID? 6 Fixes

If the App Store keeps asking for password after an iOS 27 update, the cause is usually account verification, purchase settings, Face ID authorization, payment review, or an Apple Account sync issue. It does not always mean your Apple Account is hacked or locked.

This guide walks through the settings to check first, when to sign out safely, and when Apple Account removal tools are relevant for a device you own.

Quick answer

If App Store asks for password instead of Face ID, check Media & Purchases password settings, Face ID permission for iTunes & App Store, payment verification, app updates, and Apple Account sign-in status. Use Apple Account removal only when you own the device and cannot sign out or authenticate normally.

App Store password loops usually come from one of these issues:

• Purchase settings: App Store is set to require a password for every purchase or free download.
• Face ID setting: Face ID is not enabled for iTunes & App Store.
• Apple Account verification: Apple asks you to confirm the password after an update, payment change, or security review.
• Payment or billing issue: App Store cannot complete downloads until billing details are verified.
• iOS update state: After iOS 27, account tokens may need to refresh across App Store, iCloud, iMessage, and FaceTime.

1 Check App Store Password Settings

Go to Settings > [your name] > Media & Purchases > Password Settings. If you want Face ID or less frequent password prompts, adjust the settings for purchases and free downloads.

2 Remove Apple Account from Your Own iPhone with LockWiper

If the password loop is tied to an Apple Account you cannot verify or sign out from on your own iPhone, iMyFone LockWiper can help remove the Apple Account in supported scenarios. This is different from a simple App Store settings fix and should be used only on a device you own or are authorized to manage.

LockWiper can also help with screen passcode, Screen Time, and MDM-related access problems.

Apple Account Removal Function Points

• Remove Apple Account from an activated iPhone.
• Handle screen passcode, Face ID, Touch ID, Screen Time, and MDM lock scenarios.
• Unlock disabled iPhone/iPad, disabled iPod without iTunes and iCloud.
• Reliable source of removing 4/6 digit passcodes on iOS devices.

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Steps to Remove iPhone Apple ID Without Passcode with LockWiper

Step 1. Download and launch LockWiper. On the load-up screen, choose Unlock Apple ID. Connect your device and click Start to Unlock.

Step 2. If your Find My is disabled on iPhone, LockWiper will start to remove Apple ID soon. Follow the instructions to turn off the Find My if the FMI is turned on.

Step 3. Your iPhone Apple ID will be removed soon. After resetting your iPhone, the "App Store keeps asking for password" will be fixed.

3 Restart iPhone and Try Face ID Again

Restart your iPhone, then open App Store and try a free app download. If Face ID is expected, check Settings > Face ID & Passcode and make sure iTunes & App Store is enabled.

4 Update Apps and iOS

Open App Store and update pending apps. Then check Settings > General > Software Update. If the password loop began after iOS 27, later updates may resolve account or App Store verification bugs.

5 Refresh iMessage and FaceTime

Account verification can appear across Apple services. Turn off iMessage and FaceTime, restart your iPhone, then turn them back on and sign in again if prompted.

iMyFone LockWiper

Download LockWiper to remove Apple ID if the App Store keeps asking for password.

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6 Sign Out and Back Into Apple Account

If you know the password, sign out of Media & Purchases or your Apple Account, restart, and sign back in. Do this only when you know the account credentials and can complete any two-factor authentication prompt.

Why is App Store asking for password instead of Face ID?

Face ID may be disabled for iTunes & App Store, App Store may require password for the purchase type, or Apple may need account verification after an update or payment change.

Why does App Store require password every time?

Password Settings may be set to always require a password. Billing verification, family sharing restrictions, and account security checks can also trigger repeated prompts.

Can LockWiper fix App Store password loops?

LockWiper is relevant when the loop is tied to an Apple Account you cannot remove from your own device. For normal Face ID or password-setting problems, try App Store and account settings first.

Most App Store password loops come from settings, Face ID, billing, or account verification. Start with those low-risk checks first. If your own device is stuck with an Apple Account you cannot authenticate or remove, iMyFone LockWiper can be considered for supported Apple Account removal scenarios.

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Article by

Smith Marius

Smith Marius is an iOS expert who fixes system bugs, screen mirroring issues, and performance glitches. A Pokémon GO fan, he shares tips on location changer and game optimization, helping players and iOS users get the best experience.