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Best 5 Solutions to Fix Apple TV Keeps Crashing

home_icon Created with Sketch. Home > Apple TV > Best 5 Solutions to Fix Apple TV Keeps Crashing
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Brandon Eldred

April 16, 2019 (Updated: July 12, 2019锛

2 min read

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Apple TVs are a great source of entertainment but like any device, they may聽crash when something goes wrong. If you are experiencing an Apple TV keeps crashing error, then there are several options you can take in order to resolve the issue.

First, let鈥檚 talk a little bit about some聽common experiences people have when they encounter this issue.

The most common time for an Apple TV to crash is while a program is being watched, typically when something new is selected or the user attempts to go into another app such as the music app on the Apple TV.

The circumstances surrounding your Apple TV crashing聽may be able to help you decide which solution is best for your problem, so keep the circumstances in mind when reading the following 5 solutions.

There are numerous solutions you can opt to try when you are experiencing Apple TV crashes. The following are the top聽solutions to fix the problem of a crashing Apple TV.

1. iMyFone Fixppo 2. Restart Apple TV 3. Update Apple TV Firmware 4. Restore Apple TV 5. Contact Apple Support Center
Success rate High Low Medium Medium High

What can be solved
All software issues Some software issues Some software issues Some software issues Some software and hardware issues

Difficulty
Easy Easy Complex Complex Easy

Way 1. Fix Apple TV Keeps Crashing without Data Loss

Most of the time, this issue occurs due to software issues of your Apple TV, so you'd better choose an all-in-one program to help you. iMyFone Fixppo聽is highly recommended to solve tvOS and iOS-based issues on any iOS devices, including iPhone, iPad, iPod touch and Apple TVs.

If you are experiencing problems with your Apple TV crashing, then using this unique program could help you fix the issue with聽no data loss.

iMyFone Fixppo聽is very easy and intuitive to use as well, which makes it perfect for people who are not technical expert.

Windows version聽聽聽聽Mac version

Step 1.Open the iMyFone Fixppo聽and select Standard Mode. Connect your Apple TV to your computer while the program is running. Wait for your device to be detected by the program.

choose Standard Mode

Step 2.The firmware will be detected by the program and shown on the screen. Select "Download" to get the appropriate firmware聽when the option comes up.

download firmware under Standard Mode

Step 3.After the firmware is downloaded, select the "Start" button to begin the standard program for fixing iOS problems.

start to fix your device

  • It comes with an easy-to-use interface that helps you repair your device within minutes.
  • It has full compatibility. All iOS versions and iOS devices are supported.
  • It is has been trusted by聽Macworld,聽Cult of Mac,聽Payetteforward,聽Makeuseof聽and so on.

part of tech sites

Way 2. Restart Apple TV

Restarting your Apple TV may solve the problem by resetting the network and Apple TV app, particularly if the problem is due to a simple but wrong communication between the app and the content stream.

Step 1:聽Go into Settings, then System.

Step 2:聽Select Restart.

restart-apple-tv

Way 3. Update Apple TV Firmware

In some cases, the problem with your Apple TV may be outdated firmware. Outdated firmware can cause crashes due to unfixed glitches that may interfere with the function of your Apple TV.

Step 1:聽Go into Settings, and then select System.

Step 2:聽Select Software Updates and then tap Update Software.

Step 3:聽If there is a Firmware Update available, you will see a screen that says "Download and Install." Select this option.聽Wait for your Apple TV to automatically download and install the update.

apple-tv-software-update

Way 4. Restore Apple TV

In some cases, you may need to completely restore your Apple TV in order to solve the problem. You can try this solution before聽contacting聽customer support from the Apple store.

Step 1: Open iTunes on your computer. Connect your Apple TV to the computer via聽USB or micro USB cable.

Step 2:聽For 2nd Generation Apple TVs, leave your TV unplugged; for 3rd and 4th generation Apple TVs, plug in the power cord.

Step 3:聽The Apple TV summary page will appear in iTunes; select this option and then "restore Apple TV".

Step 4:聽Wait for your Apple TV to automatically restored. Then unplug the cords and restart it.

v

Way 5. Contact Apple Support Center

Sometimes no matter how many solutions you try, you cannot resolve the problem of Apple TV keeps crashing. In these cases, it is best to contact the Apple support center, because there might be something wrong with the hardware.

Make sure that before you contact support, you have all of your device information as well as any Apple account information on hand as this will make your customer experience smoother.

Step 1:聽Go to https://support.apple.com/contact.

Step 2:聽Choose the appropriate method for contacting support.

Conclusion

If you are experiencing the frustrating problem of your Apple TV crashing regularly, you are not alone. You can attempt to fix聽the problem on your own using the above methods. You should carefully consider the above 5 ways according to your situation聽and choose the method which is the most appropriate one.

Windows version聽聽聽聽Mac version

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