Your iPhone’s passcode is meant to protect sensitive information you may have on your device. Yet, there are some users who have reported that after an update or for some other reason, their iPhone passcode can suddenly stop working. This problem is more often than not caused by software glitch and sometimes the only way to fix it, is to erase the old passcode and set-up a new one. In this article we will be looking at some of the things you can do when your device will not accept its passcode.
Common Ways to Fix iPhone Passcode Not Working
The following are some of the most effective solutions for this problem:
When Your iPhone Has Never Been Synced With iTunes
In a situation where you have never synced your device with iTunes, you will need to put the iPhone in recovery mode in order to erase the old passcode and get a new one. Here’s how to do that;
Step 1: Connect the iPhone to the computer using USB cables and then launch iTunes.
Step 2: Once iTunes recognizes the device, force restart it. The following is how to do that for different devices;
iPhone 8/8 plus and iPhone X
Press and quickly release the Volume Up button. Then press and quickly release the Volume down button. Finally press the Side button until the device gets into recovery mode.
Press and hold both the Volume Down and Side buttons until you see the recovery mode screen.
iPhone 6s or earlier
Press and hold the Home and Power button at the same time. Keep holding them until you see the recovery mode screen.
Step 3: You should see a message in iTunes with the option to restore or update the device. Choose “Restore” and iTunes will download the software for the device.
Step 4: When the process is complete, you can set-up your iPhone.
When Your iPhone Has Been Synced with iTunes
If you had synced your device with iTunes in the past, follow these simple steps to erase the old passcode.
Step 1: Connect the iPhone to the computer you synced the device with.
Step 2: Open iTunes. When asked for a passcode, try a different computer or use recovery mode as described above.
Step 3: Wait while iTunes syncs with the device and a backup is created.
Step 4: When the process is complete, click "Restore iPhone".
Step 5: Now, follow the instructions on the set-up screen on the device and in the Apps & Data Screen, tap “Restore from iTunes Backup.”
Step 6: Select the device in iTunes and choose a relevant backup. You can then create a new passcode in settings when the set-up process is complete.
When You Enabled Find My Phone on iCloud
If you had enabled Find My iPhone on iCloud, follow these simple steps to erase the iPhone and set it up to create a new passcode.
Step 1: Go to http://icloud.com/find on any other device.
Step 2: Sign in with your Apple ID and then select “All Devices”.
Step 3: Select the device you want to erase and then tap “Erase iPhone.” This will erase the whole device including its passcode.
Step 4: You can now set-up the device as new or restore it from a backup.
How to Bypass iPhone Enter Passcode Without iTunes/iCloud?
If you don’t want to restore the device in iTunes or erase it in iCloud, there is a tool that can allow you to bypass the problem and fix it. The iMyfone System Recovery program will allow you to fix this problem without having to involve iTunes. It comes with two modes; Standard and Advanced. The Advanced mode is the best way to bypass this passcode problem. With it, you can completely re-install your device’s firmware and be able to create a new passcode. Here’s how you can do that:
Step 1: Install the program on to your computer and then launch it. On the main interface, you should see the different modes of recovery available. Before selecting a recovery mode, connect the iPhone to the computer using USB cables.
Step 2: Select the “Advanced Mode” which is ideal for fixing all iOS software issues. Please note that all data on the device will be erased. Once selected the program will prompt you to put the device in Recovery mode. Click “Start” to begin a countdown and then follow the instructions on the screen to put the device in Recovery Mode.
If the device is already in recovery mode, the program will detect this and you can proceed with the next steps. If the device is already in DFU mode, that will also work. In fact, the program will request that you put the device in DFU mode if recovery mode fails.
Step 3: Once the device is in Recovery or DFU mode, you will be prompted to download the corresponding firmware. Click “Download” and wait while the program downloads the firmware.
Step 4: Once the download is complete, click “Start Fix” and the program will begin fixing the device immediately. The device will restart in normal mode after fixing the device.
Now that you know how to erase the old passcode and create a new one, you can easily by-pass this problem. Be sure to create a strong passcode that is also easy to remember.