Complete Solutions for “Why Won’t My Music Play on My iPhone? “

Are you an iOS device user who can’t play music on iPhone? Are you stuck on the problem “Apple music won’t play on iPhone/iPad/iPod”? Is your iPhone screen saying “Item Not Available – this item can’t be played”? Worry no more, for we have brought the right solutions to these problems within the context of this article.

We have treated different situations where you can meet such problems, and how best to tackle them in easy steps.

Situation 1: Music Can’t Play On iPhone After Syncing

It has become a common problem that many iOS devices users find their music albums and tracks greyed out after syncing their iPhone, iPad or iPod to iTunes. The major source for this iOS 10 problem range from a number of dynamic causes.

The major reason for “iPhone won’t play music” is usually from syncing issues. Sometimes, a file might be missing from your PC while it is still listed in your iTunes library.

A missing file can be a modified, deleted or corrupted as the case may be. Hence, if a file is missing from Computer but it is still listed in iTunes, after syncing, such file won’t be readable. This would result to music won’t play on iPhone, iPad or iPod.

Music Can’t Play On iPhone

4 Quick Ways to Fix This

  • Solution 1: If you are not using the current iTunes, it is time you update your iTunes to the most current version.
  • Solution 2: If iTunes forgets that your computer is authorized, you may need to re-authorize your computer. You can do this by clicking on Account icon on the top bar > Authorizations > Authorize This Computer.
  • Solution 3: If you synced your iPhone, iPad or iPod over a wi-fi network, you can re-sync it again using USB cable to eliminate the possibilities of network error.
  • Solution 4: Sync your music using third-party software instead of using iTunes.

Most Complete Solution to iPhone Music – iMyFone TunesMate

TunesMate is a flexible iOS file transfer tool. It can be used to solve all the above iPhone won’t play music or iTunes item not available problems listed above. If you need to transfer iTunes files to iPhone or vice versa, with TunesMate, all will be done in several clicks.

    Key Features of iMyFone TunesMate:

  • Two way freely transfer (to and from) files between iDevice and iTunes/PC.
  • Transfer both free and paid media files.
  • Transfer iTunes files to iDevice without deleting original data on your device.
  • Add files directly from PC to iDevice.
  • Seamlessly sync iTunes between iOS device and PC.
  • Rebuild damaged iTunes library.

TunesMate supports all types of iOS file transfer including music, playlists, movies, camera roll, podcasts, iTunes U, TV shows, Audiobooks, photo library, and more!

Try It FreeTry It Free

iMyFone is highly spoken of by hundreds of users and well-known media

Steps of Using TunesMate in iOS File Transfer

TunesMate is the one-stop-shop solution for controlling, managing and transferring iOS files. This can be smartly done with the following step:

Step 1: Run TunesMate on your PC.

Step 2: Go to Music icon on the top menu, there you can add local music to iPhone, export music to iTunes/PC, delete unwanted music, edit music info, manage playlists, etc.

(Note: If you want to transfer iTunes files to iPhone, then go the home interface and click “Transfer iTunes files to iDevices”.)

iOS File Transfer


Situation 2: Music Can’t Play On iPhone Caused by Music Format.

Many iPhone, iPad and iPod users believes that apple default music app can play all types of music format. That concept is erroneous, and may be the reason why you are still asking “why won’t my music play?” Some music file format like FLAC and HD music are not supported. The truth is that Apple is much interested in promoting their own music Apple lossless format (ALAC) for obvious reasons.

Here are some of the music formats supported by iOS.

  • AAC (8 to 320 Kbps)
  • Protected AAC (from iTunes Store)
  • HE-AAC
  • MP3 (8 to 320 Kbps)
  • MP3 VBR
  • Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+)
why won t my music play

Situation 3: Other Common iPhone Music Issues

iPhone is a great smartphone, but there are much changes that needs to be effected when it comes to playing music and other media files on iPhone. We shall be discussing some of the problems that relate to “iTunes item not available”.

5 Most reported Apple music problems

The following iPhone music app problems have been reported by users.

  1. iPhone’s Music Player app can’t play music off-line on iPhone
  2. Greyed out songs on iPhone, iPad or iPod.
  3. WMV Music file format not supported by iPhone’s music player app.
  4. Songs won’t play on iPhone after syncing
  5. Playlist can't be added to your iCloud Music Library

How to Fix The Above 5 Most Reported Apple Music Problems

#1. iPhone’s Music Player app can’t play music off-line on iPhone

Apple Music made some fundamental upgrade to the way iOS Music App works. With iCloud, your downloads in Music Library are automatically uploaded to the cloud in order to be accessible to your other devices.

Apple Music made some fundamental upgrade to the way iOS Music App works. With iCloud, your downloads in Music Library are automatically uploaded to the cloud in order to be accessible to your other devices.

Here are the steps on how to play music off-line on iPhone.

• Step 1: open your iPhone Music App and scroll to Playlist > Album > Artist or Song that you want to download.
• Step 2: Mark the ellipsis menu icon, and select Make Available Offline before downloading.
• Step 3: After downloading, you will see an icon indicating that the song is available for offline listening.

can you play some music

#2. Greyed out songs on iPhone, iPad or iPod:

If you find some of your favorite songs greyed out, and unable to play on your iOS device. Here is what to do to fix the issue.

• Step 1: Backup all your music folders to iTunes, and update your music library.
• Step 2: Reboot your iPhone and sync back your music library. This would solve the problem.
music on iphone won t play

#3. WMV Music file format not supported by iPhone’s music player app

The following guide would help you to learn a convenient method of converting WMV music format to any iPhone compatible format listed above. Here are the steps:

• Step 1: Find and use a WMV music file format converter like TunesMate.

why won t my music play

#4. Songs won’t play on iPhone after syncing

If your iPhone won’t play music, you can consider syncing again and deleting all music files from settings.

• Step 1: Settings > General > Usage > Manage Storage > Music
• Step 2: Then click "Edit", click the "All songs" line and click "Delete."
can t play music on iphone

#5. Playlist can't be added to your iCloud Music Library

The best way to solve playlist error problem is to manually add the songs in the old library to a new one. The new playlist can then be added to iCloud Music Library.
iphone wont play music