"My iPhone 7 screen (iOS 11.3) is cracked. It is working. I am unable to unlock it with the a passcode, or use iTunes - as iTunes requires me to hit the trust button before it can detect it. I have never synced my device with a computer. I want to recover all my contacts. I do not have an apple id. Please help."
This is a question from an iPhone user we found on Quora. And such problem is not rare for Apple users. Cracking iOS device and cannot access the data on it could happen when you are careless. Many users will replace the screen but how to access data on iPhone when you urgently need data on it and Apple store takes too long to replace it? The article offers solutions to different situations on iPhone after screen is broken.
Part 1. iPhone Screen Is Broken But It Can Be Detected by Computer
If your iPhone is still working just like the one in the Quora question, then it is easy to get data on it. You can just use one 3rd-party tool to export data you need from the cracked iPhone to computer for your urgent use. And iMyFone D-Port iPhone Data Exporter is what you exactly need. With the following features, the program is the best data exporter in the market.
iMyFone D-Port iPhone Data Exporter （iOS 11.3 Supported）
- It exports contacts, messages, photos, WhatsApp data and much more from iPhone.
- It can selectively export what you need only and omit the unnecessary files.
- The program exports data from iPhone without affecting the existing data on it.
- Free trial version offers both Windows and Mac users preview function.
With only several easy steps, you can export 20+ types of data from your broken-screen iPhone. Remember download the free trial version from iMyFone official website before following the easy steps.
1. Connect and Scan the Broken iPhone
Run the program and click Export from iOS Device from main window. Choose data types you need. And we suggest you choose all types so that the program can find more data for you. And connect your broken iPhone to the program and click Scan to search data on it.
2. Preview iPhone Data And Export Them to Computer
After scanning, all the data found on your iPhone will be display on the window and you can preview them by different categories. Check the ones you need and then click Export to choose a folder on your computer to store the data.
Then you can see your data on the broken iPhone even running iOS 11.3 and use it.
Part 2. iPhone Screen Is Broken But It Cannot Be Connected with Computer
Well, this situation will be hard to handle and we offer three ways according to particular cases.
1. Fix iOS Issue with iMyFone iOS System Recovery（iOS 11.3 Supported）
If your iPhone is cracked and the screen is all black, maybe software issues are on it. And iMyFone iOS System Recovery can fix the problem for you probably. The program deals with different iOS issues, such as iPhone stuck in white screen, iPad stuck on Apple log and much more. You can connect your iPhone with the iOS issues fixing tool and follow the instructions on interface to solve it.
After fixing, if your iPhone can be detected by computer, then you can use iMyFone D-Port iPhone Data Exporter to export the data you need.
What’s worse is that your iPhone doesn’t work and it cannot be fixed by iMyFone iOS System Recovery tool. Then you will have to extract your data from old backup files, such as your iTunes or iCloud backup. And iMyFone D-Port will help in this situation.
2. Extract Data from Old iTunes or iCloud Backup
iMyFone D-Port iPhone Data Exporter （iOS 11.3 supported）can extract data from your iTunes or iCloud backup. You may not back up your iPhone before cracking the iPhone, but the old backups may contains some important data you need. Who knows? Just download the free trial version and confirm whether the program can help. Here we take Extract from iTunes Backup as example.
1. Select the Exact iTunes Backup to Scan
Similarly, choose all the data types and click Next to show all the iTunes backups on your computer. Choose the one contains the data you need according to the specific info of backups. Then click Next and the program will scan it.
2. Preview Data from iTunes Backup and Export
After scanning, you can preview found data and then confirm which ones are you need. Then check them and click Export to choose a destination to store them.
Finally, you can use the data on your computer.
Finally, you can use the data on your computer.
3. Get Your Data from iCloud.com If You Have Turned iCloud On
What to do if your iPhone cannot be fixed and you don’t have any backup for it? Well, if you have turned on iCloud options from Settings > Your Name > iCloud, then the data can be seen from iCloud.com. Follow the steps to learn how to get data from iCloud.com if your iPhone screen is broken.
- Go to iCloud.com and log in your iCloud account.
- Click the data type you need. For now, you can only view about 13 types of data.
You can view the data you online or download them to your local disk for further use.