You may see the following message pop up on your iPhone’s screen “iPhone is disabled, connect to iTunes.” At this point you can not use the device or even access any of the data on it. While connecting the iPhone to iTunes may work to fix the problem, it will also result in data loss. Any of the data on the iPhone that wasn’t backed up in iTunes will be lost completely with no way to get it back.
So you may wonder if there is an alternative solution to fix the problem without iTunes. This article will provide you with a few ways to fix this problem without/with iTunes and get your iPhone working normally again.
Is It Possible to Restore Disabled iPhone without iTunes?
The only other way to restore the disabled device without iTunes is to use iCloud if you had set up Find My iPhone, which will also guides you to restore your iPhone from an iCloud backup. Follow these simple instructions to do it.
Fix the iPhone Is Disabled Connect to iTunes with iCloud
Step 1: on any other device go to https://www.icloud.com/find and sign in with your Apple ID.
Step 2: to erase the device click on “All Devices” and then select the device you want to erase. Click on “Erase iPhone” to erase the device.
You can now set it up as new or restore from a backup and re-enable it.
It's hard to fix the problem without iTunes, so we will show you how to fix "iPhone is disables, connect to iTunes" problem with iTunes in the following text.
Fix the iPhone Is Disabled Connect to iTunes with iTunes
1 If You Had Synced Your Device with iTunes
If you had synced your device with iTunes, follow these simple steps to fix this error.
Step 1: Connect the device to your computer. If this is the computer you sync your device with, iTunes should open automatically. If it doesn’t, open it. If iTunes requests a passcode, connect the device to another computer that you had synced your device with.
Step 2: In the bottom, right section of iTunes, right click on the iPhone and then select “Backup Now.” Once the backup is complete, select to restore the device. You can use the most recent backup to restore the device.
2 If You Had Never Synced Your Device with iTunes Before
If you had never synced your device with iTunes before, you need to put your device in recovery mode before restoring it in iTunes. Follow these simple steps to do that.
Step 1: Hold down the Sleep/Wake button and Slide the slider to turn off the iPhone. You can also alternatively hold the Sleep/Wake buttons and the Home Button at the same time until the device turns off.
Step 2: Connect the USB cable to the iPhone but not to the computer and then launch iTunes.
Step 3: Press the Home button and wait for the iPhone to turn on. Then connect the other end of the USB cable to the computer.
Step 4: Keep holding the Home button and after a few minutes the “Connect to iTunes” message will appear on the device. Once it does, let go of the Home Button.
Step 5: Another message should popup in iTunes saying that a device in recovery mode has been detected. Click “OK” to restore the device and fix the problem.
One of the above solutions should be very helpful in fixing this error once and for all.