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iPhone Screen Black But Still On? Find 6 Tips Here!


3 mins read



“After updating a few apps, my iPhone on iOS 17 stopped responding. I factory reset it, and now all my data is gone! I'm anxious. Can anyone help me recover it?”

Top 6 tips In this article:

Hey there! My iPhone screen went black but the phone still works, I can't figure out what exactly happened to my iPhone 15. I tried restarting it multiple times, but the problem persists. Please help! I am wondering what would cause an iPhone screen to go black and how to get rid of this annoying problem?

6 tips to fix iPhone screen black but on problem

We understand the dilemma you must be going through. But, don't worry. We have the answers to your problem. Try the below-mentioned 6 tips to work out the iPhone screen going black but still on the problem, including the powerful iOS system repair tool - iMyFone Fixppo even when the device is not turned off.


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Step-by-Step Guide to help you fix iPhone screen black but still on the issue: Seamlessly System Repair to Stability with iMyFone Fixppo!

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6 Tips to Fix iPhone Screen Black But On Problem

1 Press iPhone Externally

When your iPhone screen turns black but still on, you can try connecting the display connector within the iPhone. You need to carefully press the iPhone body and screen across the top portion of the iPhone, specifically around the camera and display connector area. Sometimes accidental drops and bumps dislodge or weaken the connections with the display connector. Firmly press your iPhone for about 30 seconds at once to reconnect the connectors and resume your iPhone's normal activities.

Also Read: [2023] Top 12 Ways to Fix iPhone Not Ringing Issue in iOS 17

2 Force Restart iPhone

Force restarting your iPhone would fix the problem of the iPhone screen being black but still works.

For iPhone 6S, SE or older version

Step 1. Hold down the 'Home' and 'Sleep/Wake' keys concurrently unless you see the Apple logo start appearing on the screen.

Step 2. Un-hold the buttons and let your iPhone start.

hard reboot iPhone 6

For iPhone 7/7 Plus:

Step 1. Hold down the 'Power/Lock' and the 'Volume Down' keys till the Apple logo surfaces on the screen.

Step 2. Let the iPhone restart.

hard reboot iPhone 7

For iPhone 8/iPhone X/iPhone 11/iPhone 12:

Step 1. Tap and immediately release the 'Volume Up' key, and repeat the same for the 'Volume Down' key.

Step 2. Hold down the 'Power' key until the Apple logo shows up. Restart your iPhone.

force reboot iPhone 8

More tips: iPhone Stuck on Verifying Update? 7 Quick Ways to Fix It

3 Charge Your iPhone

At times low battery can wreak havoc and force your device to behave abnormally. It might even force the iPhone screen go black but on. Ensure that your iPhone gets charged enough and then restart your device. The issue might be resolved once the iPhone is charged to the optimum.

charge your iPhone

4 Fix iPhone Screen Black But On without Data Loss

When your iPhone screen is dark but it's working, there could be some problem with your iOS. You need to go for a trustworthy solution that would resolve the iOS issue but without ruining your device data. iMyFone iOS System Recovery is the ultimate answer. It is also a good solution for an iPhone/iPad/iPod that got stuck on recovery mode, Apple logo, black/white screen, apps crashing problem, or other problems, for example, iTunes cannot restore your iPhone and some errors occur. This tool can even unlock your iPhone and resolve crucial iOS issues by reinstalling the firmware after completely wiping it.

iMyFone Fixppo

Key Features:

  • Comprehensive System Repair: Fix iPhone Screen Black But On.
  • High Success Rate: Repair, downgrade, and 1-Click reset in iOS 17.
  • No Data Loss: Optimize your iOS 17's experience.

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Limited Time 10% OFF Coupon Code for iMyFone Fixppo: FARTT91

Here is the step-by-step guide for iMyFone Fixppo:

Step 1.  Install and Launch iMyFone Fixppo on your computer and then get your iPhone connected through a USB cable. Now, tap on the 'Standard Mode' from the iMyFone main screen.

start repair - imyfone fixppo

Step 2.    You will now be prompted to enter 'DFU Mode' or 'Recovery Mode' to start fixing your iPhone. You need to follow the onscreen procedure to put your iPhone into DFU mode or Recovery Mode.

recovery mode - imyfone fixppo

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Step 3.  Once your iPhone enters DFU mode or Recovery Mode, it will detect suitable firmware for your iPhone. Click 'Download' to download and install the firmware.

download the firmware - imyfone fixppo

Step 4.    After installation of the firmware, you need to tap the 'Start to Fix' button. It will automatically start fixing the device and bring it back to action.

repair successfully - imyfone fixppo

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5 Try DFU Restore with iTunes

If the above solution doesn't work, you can even try to restore your iPhone with iTunes using the DFU mode. This will completely erase the data on your device.

The step-by-step guide to resolve this problem under DFU mode

Step 1.  Connect your iPhone and computer together and launch iTunes. Before you start restoring, ensure to take a backup of your device, as restoring with iTunes would erase everything.

Step 2.  Concurrently press and hold the 'Sleep/Wake' and 'Home' (iPhone 6S and older)/ 'Sleep/Wake' and 'Volume Down' (iPhone 7 to latest iPhone 14) keys for 8 to 10 seconds.

restore iPhone using iTunes

Step 3.  Release the 'Sleep/Wake' key and still hold the other button until you see the notification 'iTunes has detected an iPhone in recovery mode' on the screen. Then un-hold the 'Home' (iPhone 6S and older)/'Volume Down' (iPhone 7 to latest iPhone 14) key soonafter. For iPhone 8, please check the instructions shown on the program iMyFone Fixppo.

Step 4.  Once you have entered DFU mode the iPhone screen turns black. Click on 'Restore iPhone' and then tap 'Restore'. Confirm your action and let your iPhone get restored to normal smoothly.



Once you restore your iPhone, the backup files you have made can be used to restore your iPhone backup.

6 Contact Apple Store

After trying all the above-mentioned tips, if your iPhone screen still stays black but on, then it might be a hardware problem. The device's display connector or cable might have gone out of order or some other serious hardware issues are there. You need to rush to the nearest Apple Store and get it checked with certified Apple personnel to fix the issue.

Recommended article: 2023 | How to Fix iPhone Screen That Won't Rotate in iOS 17 (7 Tips)


In short, if you encounter the frustrating problem of the iPhone screen going black but the screen is still on, you can take the above 6 tips to solve it: press the iPhone from the outside, force restart the iPhone, etc. But we recommend you to use iMYFone Fixppo because it can help you solve the problem with one click without you having to waste time troubleshooting the cause step by step.



iMyFone Fixppo is a comprehensive tool that not only resolves issues related to iPhone black screen but also offers additional capabilities like system repair, iOS upgrade/downgrade, one-click reset, and entering "Recovery mode" to ensure a smoother and more reliable iPhone experience.

Try It Free

Don't let the annoyance of the iPhone screen going black while it's still on hold back your iOS experience. Empower yourself by downloading iMyFone Fixppo to unleash the full capabilities of your device!

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