[8 Ways] How to Fix iPhone Stuck on Hello Screen in 2024

Category: iPhone Issues

April 7, 2024 4 mins read

Question

I think my iPhone made an update over the night. Now it just shows the "hello" screen but the touchscreen is not working. Even the reset just brings me back to this screen but touchscreen still not working. What can I try to do?

--From Apple Support Community

Many users have indeed come across this problem when after trying to update or restore their device, their iPhone stuck on hello screen. And the brand-new iPhone 15 is no exception.

I've run into the same problem once and know how sad it can be. And the good news is there remain several solutions you can try. Keep reading this article to put a stop to this annoying hello screen loop on iPhone with the most effective methods.

There are many reasons to your iPhone stuck on hello screen problem, and the main reasons of them are listed below. You can see if one of these causes can explain your problem.

Luckily, there are 8 ways to fix the iPhone stuck on Hello screen issue and three of them are related to using iTunes. To give you a clear understanding first, the comparison table here may help.

Methods	Difficulty	Required Time	Data Loss	Success Rate
Charge iPhone	Easy	> 1 hour		30%
Re-insert Sim Card	Easy	5 mins		30%
Force Restart iPhone	Easy	15 mins		40%
iOS System Repair	Easy, no skills required	10 mins		99.99%
iTunes Restore	Complex	> 30 mins		60%
Recovery Mode	Complex	> 1 hour		60%
Try DFU Mode	Extremely complex	> 1 hour		70%
Apple Support	Time-consuming	> 1 day	Depends	99%

1 Recharge Your iPhone Until Battery Runs Out

While the iPhone is stuck on the hello screen, the first thing you can do is wait until the battery dies completely. And when you notice that your device is turned off automatically, try plugging in your device to a power source to charge your iPhone.

Wait for a while and check if your iPhone is stuck on the hello screen or not.

2 Remove the SIM Card and Re-insert

If your iPhone is still stuck at the hello screen, you can try to remove the SIM card, through which your iPhone is given a chance to retrieve the signal and get back to the interface.

After the SIM card is removed, close your iPhone, re-insert it back to the slot, and reboot your device for iPhone to detect your sim card.

Since it's said to be working for many customers, you should try it as well. But if it fails to perform, you can keep reading with other useful solutions luckily.

3 Force Restart iPhone

When your iPhone stuck on hello mode, you can simply force restart your device and give it a new start. This will probably resolve your issue and get rid of the iOS hello screen.

Now, follow to force restart your iPhone 6/7/8/X/11/12/13/14/15 with different steps:

For iPhone 8/X/11/12/13/14/15 to fix iPhone stuck on hello screen after update:

For iPhone 7/7 Plus to remove hello mode on iPhone:

For iPhone 6 or earlier to bypass iPhone welcome screen:

4 Bypass Hello Screen on iPhone Without Home Button

In case you find the above simple methods not useful to you, the best choice for you in such a case will be using iMyFone Fixppo - iOS System Repair Software, which promises to fix you iPhone stuck on hello screen problem without any data loss.

Within 4 steps, this powerful tool can save your iPhone from trouble and you can enjoy it smoothly again!

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• Wide compability - Compatible with all iPhone models and all iOS versions, including iPhone 15 series and iOS 17.

Learn how to bypass iPhone hello screen without home button via iMyFone Fixppo.

Step 1: Install iMyFone Fixppo to your computer. Open it and then connect your device to the computer via USB.

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Step 2: Choose Standard Mode, which will retain all your iPhone data when fixing the iPhone problem. If required to enter Recovery mode, you can try to enter in 1 click for free with Fixppo as well.

Step 3: When your iPhone is detected by Fixppo with information showing up on the screen, please click on the Download button to get the firmware for the device that is necessary for the fixing process.

Step 4: When the firmware is downloaded, please click on the Start Standard Repair button to let your device go through the repair process, which will take you only a few minutes. After that, you can see that your iPhone is no longer stuck at the hello screen.

See? Your iPhone will restart itself, and when it's turned on, you won't see the hello screen again. The problem is fixed by a few clicks, have a try now!

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Tips

How do I bypass hello screen without home button?

• If the home button is fine but only your iPhone is stuck on the hello screen, you are supposed to depend on Fixppo.
• If the home button is broken, it should be hard for you to perform many methods. In this case, you can try Fixppo to enter the recovery mode required in many fixes for free. After that, you can begin to fix the Hello screen problem and get your home button fixed later.

5 Restore iPhone via iTunes

Though your iPhone stuck on hello screen issue may have something to do with iTunes, it can still be a solution to get your iPhone out of the hello screen.

However, please note that iTunes will result in erasing everything from your device, unlike the above methods.

Step 1: Connect your device to the computer and open iTunes.

Step 2: Click on the iPhone icon on the screen, and hit the Summary option.

Step 3: Your device's info will now be shown, click on the Restore iPhone.

Step 4: You now should click to confirm other information, after that, iTunes will begin to restore your iPhone and clear all data from your device.

If iTunes can't detect your iPhone, please try the following 2 methods to get your iPhone in Recovery/DFU mode, then try to use iTunes again.

6 Enter Recovery Mode to Restore iPhone

Since restoring the device using iTunes can be helpful to solve many problems, you can also follow this tip when your iPhone is stuck on hello screen on iOS 17 or any version.

Note

Whether using iTunes directly or entering the Recovery/DFU mode to fix your iPhone, it will risk losing all your data. So, if you have the backup, then it's ok to proceed. If not, please back up your data first.

Step 1: Open iTunes on your PC and connect your device via a lightning cable.

Step 2: For different iPhone models, you can follow the different steps to put your iPhone in recovery mode.

• For iPhone 8/X/11/12/13/14/15: Press the Volume Up > Volume Down keys. Keep holding the Power button, wait until the recovery mode appears, which shows up after the Apple logo.
• For iPhone 7/7 Plus: Press the Power button > Volume Down key. When the recovery mode appears, release the buttons.
• For iPhone 6s or earlier versions: Hold the Home + Sleep buttons simultaneously. Release them when your iPhone has the recovery mode screen.

Step 3: iTunes will recognize your device and you should choose the Restore option but not Update to begin to fix your iPhone.



It's ok if your iPhone not detected in recovery mode, as you can try the DFU mode below to get your iPhone in hello screen problem fixed by iTunes again.

7 Try DFU Mode to Reset iPhone to Factory Settings

If the iPhone recovery mode fails to help you out, you can enter DFU Mode - the advanced way to use iTunes and get rid of this iOS 17 stuck on hello screen on iPhone problem by resetting iPhone in hello screen to factory settings.

Step 1: Likewise, use lightning to establish a connection between your iPhone and computer, then open iTunes.

Step 2: Now, get your device into DFU Mode with the video tutorial here, which guide you with detailed steps.



Step 3: If your screen turns black, it means you've entered the DFU mode successfully. If not but seening the Apple logo, it means you're holding the button for too long and you should retry.

Step 4: Once again, the time you see the following screen, click on Restore button for iTunes to bypass iPhone hello screen after update.



With the instruction, you should enter DFU Mode now, but if it's not working, see how to fix the iPhone not entering DFU mode.

8 Contact Apple Support

If you've tried the above methods, I'm sure you don't have to go through this solution. But if you should need to, you can also contact the official and detail your problem to them by going to the Apple Store, which may be rather time-consuming and cost more.

However, if you prefer this way, don't forget to book an appointment first before heading to the team and getting your iPhone fixed.

Conclusion

Now you may know how to fix when iPhone stuck on hello screen. Hope you can choose a suitable and effective way to solve the iPhone stuck at hello screen issue quickly and safely.

And don't forget to try the iOS System Repair Tool, the time and money-saver for you to bypass hello screen without home button or any button.


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Melvin Cooper



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