Ever since the COVID-19 pandemic arrived, Zoom has been there for us. Be it an online class, an official meeting, or attending family events, Zoom has been a savior. However, this savior becomes a headache when it stops working in the middle of a meeting, crushes, or is stuck.

Is your Zoom still working? This article provides systematic guidance if Zoom is not working MAC. Moreover, it also helps if Zoom is not responding to Windows 10 or in case Zoom is not working on iPad. Let us start.

Part 1: Zoom Not Working on Mac? Quick Fix

To all the MAC folks, we get your problem. However, you cannot just sit there and endure the problem. It is possible to fix the Zoom issues with MAC. You just need to see at what point it is going wrong. Alternatively, what is the reason behind it?

We have some quick fixes for you. With these systematic points, you can fix Zoom issues on Zoom. Let us start.

1.1 Force Quit Zoom & Restart

This is a fast and most convenient thing to do with Zoom, in case it stops working. Let us learn how to do it.

  • First, you need to click on the Apple logo at the top right corner.

  • Next up, you need to choose the Force Quit option.

  • The Force Quit Panel will appear. From the Force Quit Panel, choose Zoom.

  • As you click Zoom, the Zoom app will ultimately close.

  • Now, after a few minutes. Open the Zoom app again.

  • The Zoom app will now operate smoothly.

force quit zoom

1.2 Enable Zoom Permissions

This might be the reason Zoom is not working on your Mac. Moreover, these permissions are vital for optimal Zoom usage. These permissions are usually related to access to a microphone or camera. Steps to fix this issue are quite simple. Let us start.

force quit zoom

  • First, click the Apple logo on the top left corner and select System Preferences from the menu.

  • Next, click on Security & Privacy.

  • Now, for the camera, you need to click on the left sidebar. Make sure Zoom.us is checked. If it is not selected, click on the lock at the bottom left corner. For this, you need to provide your Mac password and checkmark Zoom.us..

  • For the microphone, you need to provide the same access.

  • Further, if you are using macOS Catalina or macOS Big Sur, here is what you need to do. Click on Files and Folders and check to mark the Zoom box. Now, this permission will enable sharing and saving of files. In addition, you can also record calls locally on Mac.

  • For effectual screen sharing, just click on the Screen Recording and check the Zoom box.

1.3 Close all Apps

Many times Zoom issues occur because there are various apps opened simultaneously. These apps demand extra resources and burden the system. What you need to do:

close all apps

  • Simply press Command + Space. This will bring the Spotlight Research.

  • Now, you need to type Activity Monitoring.

  • You need to open the app. You will be able to see the currently open apps.

  • Now, on the Activity Monitor Panel, you can actually monitor the accurate and recent energy consumption rates.

  • This panel will allow you to observe the apps that you need currently.

  • Next, look for the apps that you are not using and consuming significant energy resources.

  • Close those apps instantly.

  • For this, you can select those apps from the same panel and click the close X icon on the top left corner.

  • Lastly, you just need to click on Quit.

  • Now, your Mac is in optimal condition to facilitate Zoom.

1.4 Switch Off the Firewall

Many Mac users report that turning the firewall off has enabled the MAC and Zoom app to operate perfectly. You can try this as well. It can be the case with your MAC. Why not give it a try. You need to:

turn off firewall

  • First, open the System Preferences. You can do this by clicking the Apple icon in the top left corner of your screen.

  • A list of options in a panel will appear.

  • You need to open the app. You will be able to see the currently open apps.

  • Now, on the Activity Monitor Panel, you can actually monitor the accurate and recent energy consumption rates.

  • This panel will allow you to observe the apps that you need currently.

  • Next, look for the apps that you are not using and consuming significant energy resources.

  • Close those apps instantly.

  • For this, you can select those apps from the same panel and click the close X icon on the top left corner.

  • Lastly. You just need to click on Quit.

  • Now, your Mac is in optimal condition to facilitate Zoom.

Part 2: Zoom Not Responding on Windows? 4 Solutions

Having problems with your zoom app? No worries! Every problem has solutions, and not only one but multiple. We all know how important the zoom app has become for us, as that is the only reason we can earn money in this pandemic, and if this app crashes for some reason, then we are doomed! If you are a windows user, and the zoom app has stopped functioning on your windows for some reason, then try the following methods; maybe you will be benefitted.

2.1 Clear Cache

All windows have cache data whenever you visit any site, and because of that, there is a lack of space, and it makes the computer slow. Due to this, many apps also stop functioning properly, so you have to delete this data to get your computer back to normal working. The same is the condition with your zoom app. If it's not working properly, you might as well check your cache data.

  • First, click on the windows key.

  • Search for the disk cleanup and then press enter.

  • Open the app and go to its C disk.

  • From there, select its temporary internet files as well as the permanent cache data.

  • Click on the disk cleanup option given below or at the bottom.

  • Press ok when the pop-up window comes.

disk cleanup

All your data has been cleared, all you need now is to restart your windows, and your zoom app will start working properly.

2.2 Update Zoom App

That's also a reason as whenever the company updates something, and you do not update your app, it stops functioning. It is better that you check its updates first or, better yet, put them on the auto-update option so that your app would be updated on time and you won't have to face any difficult time.

update zoom

The steps to update your zoom app are:

  • First of all, open the zoom app on your device.

  • From there, click on the profile menu at the top.

  • Select the option that states "check for updates".

  • Update your zoom app, and you are good to go.

Zoom often doesn't work smoothly if its updates are not installed, so make sure you check its update before taking a hasty decision.

2.3 Grant Zoom's Permissions

grant zoom permission

Every app that needs to use a camera and microphone asks for permission first, like Instagram, Snapchat, etc., the same is the case with the zoom app. It requires permission to use your camera and microphone. If you do not allow that, some problems may occur.

Here are the steps as to how to enable them to zoom app.

  • Go to settings in windows 10 by pressing on windows and I simultaneously for a shortcut.

  • Go to the privacy and then into the app permission menu.

  • Allow zoom access to the camera first.

  • Then allow access to the microphone from the side menu.

  • Scroll till the end, and click on the enable option to allow access to the camera.

  • Then enable access to the microphone to other apps.

  • Now scroll till the end to enable access to the microphone for apps.

Now that all your problems have been solved, your zoom app will work perfectly fine.

2.4 Stop Using Custom Zoom Background

When you are on a Zoom video call, people mostly use backgrounds of Zoom, it is fun, but you shouldn't use it for all as it puts a load on the internet, as well as the Zoom app because these backgrounds are always in sync with your movements to crop your face accordingly.

The steps to avoid using the custom Zoom backgrounds are:

  • Open Zoom.

  • Go to Zooms setting window.

  • Scroll down to the background and filters option.

  • Click on it and select none from there.

This will make the background disappear, and then your load will lessen too.

stop using custom zoom background

Part 3: Zoom Not Working on Andriod? Here are Solutions

3.1 Reset Zoom

Sometimes it happens that there isn't any problem, just the app acting on itself. For these purposes, you don't have to reset your phone or other things. If on your phone, zoom suddenly starts acting up even when the internet is smooth, and the phone is not even lagging, then try resting your zoom app.

disk cleanup

  • Close the app.

  • Go to the app's icon and press down on it.

  • A small pop-up window opens.

  • Click on the app information.

  • From there, another screen opens.

  • Click on the storage option, and another screen will open.

  • Click on the clear cache data.

  • After that, click ok to clear it all.

Now you are set and good to go. Your zoom app has been reset, and now there won't be a problem. You can easily use your zoom app now, but if still there are some issues, you can start by resigning in on your account.

3.2 Reinstall Zoom

Sometimes even with the reset procedure, the zoom doesn't work. You can do one thing after thing: reinstall. This will solve all the problems. Your data cache will be cleared, and there will be a new update, too, so you mostly don't have to worry about another update for a while.

uninstall zoom

Here are the steps for reinstalling the zoom app:

  • Close the app.

  • Click on the Zoom app icon.

  • Press on it till the pop-up window comes.

  • Click on the uninstall option.

  • Click OK.

  • Now go to the Play store.

  • Search Zoom app.

  • Download the app.

Now that you have reinstalled it, all the problems should be solved. All you need to do now is to sign in to your account and use it for meetings.

3.3 Factory Reset Your Phone

If even reinstalling your app doesn't work smoothly, then there is a possibility of an issue with your phone. Also, maybe zoom is not the only app that crashes, and there are other apps too, but you don't have knowledge of that. If that is the problem, try resetting your phone. Just make sure that you delete all the files when you reset your phone and when it has been done, set those files again on the new device.

fatory data reset

To reset your phone, all you need to do is.

  • Go to the Apps.

  • Then click on the Settings option.

  • From there, click on the backup and reset option.

  • Click on the factory reset data.

  • After that, click on the reset your device option.

Now your device will take some time resetting, and then you can use your zoom after reinstalling it. There won't be a problem after all this hassle, so rest assured.

Part 4: Zoom Not Working on Andriod? Here are Solutions

It often happens that zoom stops working on iOS. There can be a lot of reasons for that, maybe your iDevice has not been directed to the application, or your servers are not working. It could be anything. Just to make sure, follow the given options and their steps to help you out with this problem.

4.1 Force Restart iDevice

If zoom is not working properly or at all, this may not be because there is some kind of problem with it, but maybe it could be because of your iDevice. It sometimes happens that the iDevice has not been directed with the app, and hence it can't process it properly, and there are problems with the app. Or maybe there is another software causing trouble that is not at all directed with the zoom app. Also, if many apps are running in the background, this lags your phone and causes the app to crash. By restarting your device, you can be free of many software bugs that you weren't even aware of.

If you are an iPhone 8 user, you can easily restart your phone by:

  • Press the power button until the restart and reboot option comes.

  • Restart your phone.

  • But if you are an iPhone X user, you need to press both the side button as well as the volume button, up or down. When the options come, restart your iPhone.

Now to turn on your iPhone, press down the side button or the power button until the phone starts.

Now you are set and good to go. Your zoom app has been reset, and now there won't be a problem. You can easily use your zoom app now, but if still there are some issues, you can start by resigning in on your account.

4.2 Check Zoom Servers

It is not new that the zoom app crashes every now or then. It is because a lot of people using zoom at a time. Sometimes maintaining all of them together gets hard, so they turn the servers down. If your servers are down, then you won't be able to use zoom for a while.

To check on the servers, follow the following steps:

  • Go to the status page of your Zoom app.

  • Check the servers there.

  • If all the servers are showing operational, then your zoom will work.

But if any of them are down, then your zoom app won't work.

4.3 Fix Zoom Not Working with Fixppo

If everything mentioned above doesn't work, you can fix this problem by using Fixppo. It is an iOS tool that is used to fix any problem related to iOS devices. It supports every version of iOS including iOS 10 and iPhone 12. Fixppo lets you fix your problem without the loss of any data and you can also downgrade the previous version of your iDevice without any jailbreaks.

grant zoom permission

The steps are given below:

  • Firstly, you need to download Fixppo from iMyFone on your PC.

  • Install it on your PC.

  • Now connect both the devices, your PC and iOS, together.

  • Open this application and choose the standard mode from there.

  • With the help of this mode, you can fix a lot of problems without losing a single bit of your data.

  • After that, click on the Next button from the PC and turn on your iDevice.

  • A firmware download page will appear.

  • Click on the download option.

  • There is a page named ‘start to fix iOS’; go there and press the start button there.

Now all you need to do is wait for the problem to fix, and make sure none of the devices are disabled or disconnected. Also, don't let your iDevice shut off. After your fixing has been done, a tick with success written on it will appear on your device, and now you are free of this problem.

You Might Want to Know: Zoom Camera Not Working? How to Fix It

Conclusion

In this article, we have listed almost 15 solutions for you to fix any problem related to your zoom app on various devices. Whether you are an iPhone user, an android, or a PC, all solutions have been given. Hopefully, this article will be helpful for you.

windows version Mac version