iTunes WiFi Sync Not Working? The Perfect Fixes!

One great thing about Apple devices is that they let you transfer files through WiFi without the need for a USB. The convenient means of transfer is also quite relatively faster and convenient.

However, before you can enjoy this feature, iTunes has to first discover your iPhone. Unfortunately, a lot of users experience problems with iTunes not discovering their iPhones. If you are experiencing this problem, then this post would talk about steps to solve it.

iTunes wifi sync not working

iTunes wifi sync not working

iTunes Wi-Fi Sync Not Working? How to Fix

Resolving the WiFi sync issue on Windows and Mac OS X just involves you killing the Apple Mobile Device Helper process. Take the following steps to do this for Mac and Windows.

For Windows

Step 1. Press Ctrl + Alt + Delete key at the same time and then open the Task Manager. Then click the Services tab.
Step 2. Locate “Apple Mobile Device Service” or “AppleMobileDeviceHelper.exe”, depending on the windows version you are using.
Step 3. Right click the process and choose Restart, or you can choose “End Process”.

Apple Mobile Device Service

Step 4. Relaunch iTunes and you should be able to see the iOS device via WiFi.

For Mac OS X

Step 1. Launch the Activity Monitor. You can find it in /Application/Utilities/
Step 2. Search for “AppleMobileDeviceHelper” in the search box.
Step 3. Select the process and click the “x” button.
Step 4. Confirm the process by tapping on Quit.


Step 5. Exit the activity monitor and relaunch iTunes.

Note You should note that your goal is to end the process and not to disable it permanently. If you disable it, you won’t be able to see your iPhone.

Regardless of what OS you use, if you follow the process above, your iPhone should show up in the device list of your iTunes sidebar or title bar if the sidebar is hidden. Once your iPhone shows up on your iTunes, you are good to go.

My iPhone Still Not Showing up Wirelessly in iTunes!

If the above steps do not work, then you should try the following:

1. 4 Tips You Can Have a Try

1 Make sure you have enabled Wi-Fi sync on your iTunes. Do this by connecting your iPhone to iTunes. Then enable Wi-Fi sync under the “Summary” tab. Do this by checking the box next to “Sync with this iPhone over Wi-Fi”. If you discover that it is already checked, uncheck and recheck it.

sync with this iphone over wifi

2 Tog the wireless networking option on and off in the settings area of your iPhone. Do this by:

  1. Opening Settings and tapping WiFi.
  2. Flip the Wi-Fi from ON to OFF and wait for 10 seconds.
  3. Flip the Wi-Fi switch from OFF to ON.

settings wifi wifi

3 Ensure that the computer with the iTunes and your iPhone are connected to the same wireless network router. If there is an IP conflict, set a static IP with manual DHCP.

4 You can try a manual sync on your iPhone by going to Settings > General > iTunes Wi-Fi Sync > Sync Now.

settings wifi wifi

2. Resolve the Problem without iTunes

Well, if you don’t want to have to go through the numerous steps stated above, or none of them works, you can do a quick transfer without using iTunes. The App that can help you do this seamlessly is iMyFone iPhone Transfer. It’s an iTunes alternative which can help you to transfer files at ease without bearing iTunes limits.

Try It FreeTry It Free

Key Features:

  • Sync your iTunes library to your iPhones without losing your data.
  • Extract files from iPhone to computer folder or iTunes library, including purchases and non-purchases.
  • Backup your iPhone/iTunes media files and restore the backup anytime.
  • Enrich your iTunes library from unlimited devices, even in different Apple IDs. (It means you can share your files with friends)
  • Transfer or manage multiple media files like music, videos, podcasts, photos, audiobooks, playlists, and so much more.
  • Lastest reviews by professional software review websites:,,, etc.

Compared to iTunes, iMyFone iPhone Transfer is much easier to use.

For Example, Here is How to Transfer between iPhone and Computer

Step 1. Launch the iMyFone kit and connect your iPhone with a USB.
Step 2. Choose the file type from the top bar, here we take Music for example. All the music on your iPhone will be shown there. All the playlists will be shown on the left sidebar.

iMyFone iPhone Transfer

  • Transfer to Computer: Select the songs you want to transfer and hit “Export > Export to iTunes/PC”.
  • Transfer to iPhone: Click on “Add > Add File/Folder” and browse the songs on computer to transfer.
  • Edit Music: Right click on a song and click on “Edit”. Then you can change the info of the Music.
  • Manage Playlists: Right click on a playlist on the left sidebar and click on the option to edit your playlists.
  • Make Ringtones: The “Ringtone Maker” helps to make your custom ringtones with your iPhone or computer music.