How to Solve the “iCloud Storage Full But It’s Not” Problem

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Is your iCloud notifying you that it is full while storage space is still available? It is common for iCloud users to come across the "iCloud storage full but it’s not" problem. If you are encountering this issue, this article is specifically designed to help you and show you how to fix it. Read on to find the solutions you can use.

Part 1. iCloud Storage Full? Caused by Backup Size in iPhone

If you have enabled automatic back up on your iPhone, you may end up experiencing the iCloud storage full but it’s not issue. This happens especially when the backup is bigger than the iCloud storage space available. To solve this issue, you can back up only important data by following the steps below:

iOS 10.3 and Above

Step 1: Open Settings, tap [your name] and then iCloud.
Step 2: On iOS 11, click Manage Storage and then Backups. For iOS 10.3, click iCloud Storage and then Manage Storage.
Step 3: Tap device name.
Step 4: Turn off less important apps under Choose Data to Back Up. Select Turn Off & Delete.

iOS 10.2 and Below

Step 1: Open Settings, tap iCloud, click Storage and then Manage Storage.
Step 2: Tap device name.
Step 3: Turn off apps you don’t want to back up under Backup Options. Select Turn Off & Delete.

delete icloud backup

Part 2. iCloud Storage Full? Caused by iCloud Photo Library

If you have enabled iCloud photo library, this may be the reason why your iCloud storage appears to be full while it is not. Deleted photos are stored on your iCloud account for 30 days. To disable iCloud photo library using your iOS device, follow the steps below:

iOS 10.3 and Above

Step 1: Open Settings, tap [your name], tap iCloud and then click iCloud Storage.
Step 2: Tap Manage Storage and then click iCloud Photo Library. Choose Disable and Delete.

iOS 10.2 and Below

Step 1: Open Settings, tap iCloud, and then click Storage.
Step 2: Tap Manage Storage and then Click iCloud Photo Library. Choose Disable and Delete.

delete icloud photo library

Part 3. iCloud Storage Full? Reset Your iCloud Storage

If your iCloud is full, you can easily delete all the data available in the backup. The following steps should help you do this:

Step 1: Open the Settings app on your iOS device.
Step 2: Click the Apple ID at the top.
Step 3: Tap iCloud and then click Manage Storage.
Step 4: Tap Backup and then Click the device whose backup you wish to erase.
Step 5: Click Delete Backup. Click Turn Off & Delete. Repeat steps 4 and 5 to delete all the backups you have on iCloud.

reset icloud storage

Note: If you have followed the above steps but you are still receiving the full storage message, then you can contact Apple Support to fix your account.

Part 4. Is Your Data in iCloud Storage Safe? It's Not!

Storing private data in iCloud is not encouraged. This is because the data can be leaked quite easily. If you have already stored private data on iCloud, the best thing you can do is erase the data and keep it strictly on iPhone. The conventional way of erasing iCloud data will not help. This is because the deleted data can be recovered quite easily.

A better way to delete this data without any chance of recovery is through the use of iMyFone Umate Pro for Windows or iMyFone Umate Pro for Mac . This tool will help you delete your private data with a 0% chance of recovery. It will also help you delete junk and unneeded files from your iOS device so that you can eliminate the iCloud storage full but it’s not issue.

The features you get in iMyFone Umate Pro include:

Umate Pro iphone data eraser

1,000,000+ Downloads

  • It is totally free to clean up the junk & temporary files on you iPhone, to free up more space and speed up your iPhone.
  • You can erase your private and sensitive data including your contacts, messages, call history, videos and photos, with a 0% recovery chance.
  • iMyFone Umate Pro supports the erasing third-party data of Kik, WhatsApp, Viber, WeChat, and over 10 more third-party apps.
  • If you are thinking of donating, selling, or recycling your phone, iMyFone Umate Pro will help you secure your private data without privacy leak.

Try It FreeTry It Free

Here’s how to keep your privacy safe:

Step 1: Run iMyFone Umate Pro on your PC or Mac. Using a cable, connect the iOS device to the computer.

delete guide

Step 2: Click the Erase Private Data tab, click "Scan" and then iMyFone Umate Pro will start to scan the device. It will take several minutes to finish the process.

erase guide

Step 3: Preview and select the private data you wish to delete. After selecting the data, click Erase Now button. You will get a window with warnings.

delete guide

Step 4: Type "delete" into the box to confirm. Of course if you want to change the security level, you can click the link to change the level. Please read the security level settings carefully.

erase guide

Step 5: After you manually type 'delete' into the box to confirm your action, and then click the Erase Now button to erase the private data.

erase guide

You should keep your device connected to the computer and also avoid using it during the erasing process. This will allow the program to run properly. Don’t stop the process halfway or when your device is restarting.

Tips. Here’s What You Need Now - Free Clean Up

If you want to clean up your junk & temporary files on your iPhone to free up more space and eliminate the iCloud storage full but it’s not problem, here’s a useful tool to help you with that-the function of 1-Click Free Up Space.

Try It FreeTry It Free

Here's how:

Step 1: Run iMyFone Umate Pro on your PC or Mac. Using a cable, connect the iOS device to the computer.
Step 2: Scan the iOS device. To start the scan, tap Quick Scan. iMyFone Umate Pro will determine the amount of space you can save by clearing temporary files, cleaning the junk files, removing apps, deleting large files, and compressing photos.

clear space

Step 3: Tap the Clean button to release space for each specific category. To ensure that the program operates properly, keep the device connected to the computer. Also, avoid using the device until the process is finished.

clean up space


If you are experiencing the iCloud storage full but it’s not problem, follow the steps outlined in this article to fix the problem. The best way to clean junk files from your phone and free up space is through the use of a third-party tool known as iMyFone Umate Pro. This tool will not only help you clean your junk files, it will also help you erase your private data with a 0% chance of recovery.