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How to Recover WhatsApp Chats from Broken iPhone

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Michael Watson

August 8, 2018 (Updated: July 2, 2020)• Filed to: iOS Data Recovery

2 min read

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Having the iPhone broken is a big loss. What's worse, you are not able to access the data on your device. Therefore, you may also face data loss at the same time. It becomes painful to digest dual sad situations. No doubt WhatsApp has gained a lot of popularity and considering the fact that you have many important chats over there in your device, losing them can be a serious issue. If you are wondering how you can check/recover WhatsApp chats from a broken iPhone and failed to get any reliable solution, your search ends here. This article will show you how you can recover WhatsApp chats from a broken iPhone using the most trouble-free and trustworthy ways. So, stop panicking, throw all the worries away and start recovering your WhatsApp chats now even you are using iOS 13/12!

1. Recover WhatsApp Chats Directly from Broken iPhone

In order to recover WhatsApp chats from broken iPhone directly, you need to ensure that you have trusted a certain computer on your iPhone before or your screen is working in some way. If yes, you can do recovering of chats directly from your iPhone. To fulfill this, you need iMyFone D-Back (iOS 13/12 supported) which is a remarkable third-party tool to recover iOS data easily. You can easily use it on your Windows or Mac computers.

1,000,000+ Downloads

Key Features:

  • It helps users to carry out WhatsApp chats recovery from broken iPhone directly, from iCloud backups and from iTunes backup as well.
  • With this tool, you are allowed to recover not just WhatsApp chats but other 20+ types of data.
  • It offers a free preview function, which allows you to access to view your WhatsApp chats before the recovery.
  • Deeply scans your broken iPhone for the WhatsApp chats you want to retrieve, no tech knowledge requires.
  • It is the safest tool available in the market and the easiest too.

Windows version Mac version

Follow the guide below for direct retrieval of WhatsApp chats from broken iPhone.

Step 1 – Download the tool from the official website and install it. Launch it now and from the left panel, choose the tab that says 'Recover from iOS Device'. Once you do this, hit on 'Start' to begin the process.

Recover from iOS Device Tab

Step 2 – Now, follow the prompt of connecting your iPhone to the PC. Just take an Apple USB cable and plug your device to PC using it. Click "Next". After this, you will notice the data types on your computer screen in an organized way.

connect your device

Step 3 – Hit on 'WhatsApp' from the 'Third-Party IM APP' section. When this is done, you need to click on 'Scan' so that all the WhatsApp chats will be scanned by the program.

select data types

Step 4 – When they get scanned, you will get the opportunity to preview them on your computer screen before retrieving it. Have a look on your chats and select the needed ones. In the end, click on 'Recover' button and you're done.

preview WhatsApp

This program offers free trial version and supports iOS 13. Just download it to have a try. After trying the above method, if you get no results, it might mean that your device is dead completely or it is disabled now. In such case, you can only recover WhatsApp chats from backup. We have given you the detailed steps for this too. Scroll down to know more.

Windows version Mac version

2. Recover WhatsApp Chats from iCloud Backup via D-Back

If unfortunately your iPhone is terribly broken and you never trusted any computer on your device, you have to recover WhatsApp chats from backup. Since directly recover WhatsApp chats from iCloud backup may overwrite the current data on your device, you can export the WhatsApp chats iCloud backup via D-Back. It also allows you to selectively choose the specific WhatsApp chats you want to recover.

Follow the guide below for to retrieve WhatsApp chats from iCloud via D-Back.

Step 1 – Choose the tab that says 'Recover from iCloud'. Once you do this, hit on 'Start' to begin the process.

Recover from iOS Device Tab

Step 2 – Log in to your iCloud account.

connect your device

Step 3 – Choose "iCloud Backup" and hit on "Scan" button. Choose a relavant backup that contains the WhatsApp chats you want to recover, and hit "Next" button. Then in the next window, choose "WhatsApp" and click "Scan".

select data types

choose a backup

choose WhatsApp

Step 4 – After the scan, you will get the opportunity to preview them on your computer screen before retrieving it. Have a look on your WhatsApp chats and select the needed ones. In the end, click on 'Recover' button and you're done.

preview WhatsApp

This program offers free trial version and supports iOS 13. Just download it to have a try. After trying the above method, if you get no results, it might mean that your device is dead completely or it is disabled now. In such case, you can only recover WhatsApp chats from backup. We have given you the detailed steps for this too. Scroll down to know more.

Windows version Mac version

3. Conclusion

It's never too late to try the recovery of your WhatsApp chats from the broken iPhone if you use the proper tools like the above two. So try as quick as possible before more WhatsApp chats being overwritten.

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