How to Solve 'Not Receiving WhatsApp Messages Unless I Open the App'?


7 mins read

When using WhatsApp, notification will tell us who has sent us a message so we do not have to open WhatsApp. However, some WhatsApp users may find they do not receive WhatsApp messages unless they open the app. We'll explain why you can't get notifications of WhatsApp messages and tell you the solutions.

whatsapp notification not showing until open app

In this article:

Part 1. Why WhatsApp Messages Not Coming Through Unless I Open App?

The reasons for why WhatsApp messages not coming through unless open the app can be summarize as followings:

  • 1. The notifications inside the WhatsApp has been turned off
  • 2. Unstable or disconnected Wi-Fi or cellular connection will cause your phone to be unable to receive WhatsApp messages timely.
  • 3. Maybe you have blocked the user or group before. Messages from blocked contacts or groups won鈥檛 have any notification.
  • 4. Your WhatsApp version is too old.
  • 5. Your phone is on Do Not Disturb Mode / Power Saving Mode.
  • 6. There are some mistakes in your app preferences.
  • 7. You have logged out of your WhatsApp account on your devices.
  • 8. WhatsApp cannot run on your phone鈥檚 background because of bugs.

Part 2. 7 Tips to Fix Not Receiving WhatsApp Notification [For iPhone and Android]

Did you check the above situation but still stuck in not receiving WhatsApp messages unless apen the app? Don't worry, here are more methods that can help you solve the problems.

1 Solution 1: Enable Notifications Inside the WhatsApp

Both Android and iOS clients have a function in their telephones to turn off notifications. If you are not receiving聽WhatsApp Notifications聽it might be possible that you have turned off the notifications so that you'll only get messages when you open the WhatsApp application.

You may check whether the "Permit Notifications" option has been turned on assuming that you can typically get notifications from other applications instead of WhatsApp.

2 Solution 2: Check If You Block Users or Groups

Sometimes in case you are not receiving messages from a particular individual, regardless of the fact you open the application, it is possible that you have blocked the person.

You can fix this issue by going to Settings. Click the Account option and another menu will show up. Next click on the Security option and afterward click on Blocked Contacts option. Find the number of that specific person in the rundown and unblock it.

3 Solution 3: Update the WhatsApp App

In some cases an outdated version of the WhatsApp application can cause you a problem of not receiving WhatsApp messages unless you open the app on iOS/Android.

As referenced over the outdated form isn't supported by authorities so your WhatsApp won't work typically. On the off chance that you would prefer not to erase and yet again introduce the application, you can do an application update to fix the problem.

WhatsApp update

4 Solution 4: Uninstall and Reinstall WhatsApp

WhatsApp data might consume an extra large room and forestall the application from running appropriately. Mostly the WhatsApp Notifications won't work or be postponed because of the cache documents.

The simplest and generally quick technique to fix the notifications issue is to erase and reinstall the WhatsApp application. Continue to press the WhatsApp symbol until the application waggles, then click X to uninstall the application and search WhatsApp on Play Store/Apple Store and reinstall it on Android/iPhone.

Make sure to back up significant WhatsApp conversations from settings before the uninstallation otherwise you will lose all of your significant messages, media and voice notes.

WhatsApp uninstall

5 Solution 5: Reset App Preferences

Basically, this option is there to reset all default applications. Thus, in the event that you, for instance, need to reestablish all settings applications to be your default program, telephone, or display, this option permits that. Additionally, it will reestablish default connection tasks for applications. The method is fairly straightforward.

In spite of the fact that it is different from various gadgets or various OEMs, it shouldn't be an issue to finding it. You can ordinarily find it under the 3-dots menu in the All applications list. When you tap on it, the dialog box will advise you about changes that will be made in the event that you proceed with it.

Here's the way to reset application preferences on Android:

1. Open Settings.

2. Tap Apps and Notifications.

3. Tap All Apps (App chief or Manage applications).

4. Presently, tap on the 3-dots menu and select Reset Application Preferences.

You can restart your phone after this methodology and check for improvements as you will utilize this strategy to fix the issue of not receiving WhatsApp messages unless you open the app.

reset app references android

6 Solution 6: Log out of WhatsApp on Other Devices

In the event that you're not receiving WhatsApp messages unless you open the app, it might be possible that you've signed in WhatsApp on numerous phones and you might get the WhatsApp Notifications on another phone and afterward have no cautions on your iPhone.

You can attempt to log out of your WhatsApp on any other phones and continue to sign in on your iPhone only. It's not too much trouble but note that there is no option of Log Out in WhatsApp, you need to sign out by straightforwardly erasing the application on all other phones.

WhatsApp logout

7 Solution 7: Clear WhatsApp Cache

Another step you can take is to clear the cache of the WhatsApp application. This can be done by going to the app settings and selecting the option to clear cache. Clearing the cache can help in resolving any temporary data or glitches that may be causing the issue of notifications not showing until the app is opened.

  • To clear the app data on Android, go to Settings > Apps > WhatsApp > Storage > Clear Data.
  • To clear the app data on iPhone, go to Settings > General > iPhone Storage > WhatsApp > Delete App.

WhatsApp clear cache

The operating system on different phones may be slightly different, in order to help you solve the problem of "not receiving whatsapp messages unless opening the app" better, we will show you the solution on iPhone and Android phones in detail!

Part 3. How to Fix Not Receiving WhatsApp Notifications Problem on iPhone?

"Why I cannot receive notifications of WhatsApp messages after I upgrading my iPhone to iOS 17? Please help!"

First let's start by discussing how to fix the problem of "not receiving whatsapp messages unless opening the app" on the iPhone that just went through an update. We had concluded some basic methods for both android and iPhone before. And now let's see some methods that is especially for iPhone.

1 Manage WhatsApp Notifications on iPhone

To do this to check the iOS WhatsApp Notification Settings.

1. Go to Settings.

2. Tap on WhatsApp.

3. Tap on Notifications on iPhone App.

allow notifications for WhatsApp

2 Enable Background App Refresh and Mobile Data

Feature of Background application Refresh and Mobile data is available on both iOS and Android.

To disable this:

1. Go to Settings.

2. Tap on WhatsApp on iPhone and check that Background App Refresh and Mobile Data are enabled.

3. Now, guarantee that Restrict background data is not chosen.

WhatsApp enable background app refresh iphone

3 Manage 鈥淒o not Disturb鈥 Mode on iPhone

The Do Not Disturb option on the iPhone stops all notifications and also creates a problem of not receiving WhatsApp messages unless you open the app.

To disable this:

1. Hit the Settings symbol on your home screen.

2. Select Do Not Disturb.

p>3. Now, toggle the option off.

WhatsApp setting do not disturb

4 Turn off Power Saving Mode

At the point when Low Power Mode is on, your iPhone will last for a longer time before you need to charge it.

To disable this:

1. Access the Control Center.

2. If Low Power Mode is empowered, the battery symbol will be highlighted.

3. Tap on it to turn off Power Saving Mode.

low power mode

5 Check Why Not Receiving Messages on iPhone

1. Open the Settings on your iPhone.

2. Tap on Messages.

3. Tap on Send & Receive.

4. If your phone number is not listed under Send Messages From or Receive Messages From, tap on Add Another Phone Number and enter your phone number.

5. Tap on Next and follow the on-screen instructions.

Part 4. How to Fix Not Receiving WhatsApp Notifications Problem on Android?

Next, we also conclude some methods that is especially for Android. If you use Android phone and you also stuck in not receiving WhatsApp notificationproblem, please continue reading. Hope it can help you.

1 Manage Notifications on Android

On most cell phones, the Settings Application resembles a gear or a wrench symbol on your applications menu.

To manage Notifications:

1. Open your Android's Settings Application.

2. Now, click on Application Manager in Settings.

3. Look down and tap WhatsApp.

4. Tap Notifications.

On the off chance that you've recently wound down WhatsApp notifications, the Notifications choice might specify Blocked or Off." Tapping on it will allow you to change your notification settings.

2 Disable Mobile Data Limitations

Most Android cell phones provide a data utilization area that permits you to indicate a limit to the measure of data your cell phone can utilize.

To disable this:

1. On your Android telephone, open settings and tap on Network and Internet.

2. Tap Mobile Data Limit.

3. Tap Turn off Mobile Data limit.

3 Free Up Some Storage Space

Sometimes, WhatsApp quit running ordinarily when there is low space on your telephone.

To let loose some space:

1. Go to settings and tap on the option of storage.

2. Click on the option of Free up space.

3. Now, tap on the WhatsApp application and free some space.

WhatsApp free up space

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WhatsApp is a great app to communicate with companions, family, and associates on Android phones, iPhones and Windows devices. As a large number of individuals utilize this application as a fundamental means of communication, updates are made by authorities from time to time.

In case WhatsApp messages do not come through unless you open the app on iOS or Android, you should continue to check for new updates so that your WhatsApp will work ordinarily and you won't confront any inconvenience.

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